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For Companies At a Glance
- Tasks: Lead operations, manage projects, and drive business performance in HVAC services.
- Company: Join a dynamic company focused on growth in the HVAC and facilities management sector.
- Benefits: Enjoy competitive salary, career development opportunities, and a supportive work culture.
- Why this job: Be part of a strategic role that shapes the future of operations and drives excellence.
- Qualifications: Senior leadership experience in operations with strong commercial acumen required.
- Other info: Ideal for those passionate about improving efficiency and leading high-performing teams.
The predicted salary is between 43200 - 72000 £ per year.
OPERATIONS DIRECTOR – HVAC Service & Hard FM
Reports to: Managing Director
Job Purpose
A key strategic role responsible for overseeing operations-including project delivery, maintenance, supply chain, and workforce management-while driving business performance and supporting growth. This role requires a commercially focused leader with a track record in improving margins, optimising resources, and delivering service excellence.
Key Responsibilities
Strategic & Commercial Leadership
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Develop and implement operational strategy aligned with business growth.
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Improve efficiency, manage costs, and maximise profitability.
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Analyse financial performance and support data-driven decisions.
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Identify growth opportunities and lead contract negotiations.
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Support operational elements of M&A activity.
Operational Management
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Oversee service, installation, and maintenance delivery to ensure quality, timeliness, and budget control.
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Refine processes to boost productivity and client satisfaction.
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Implement and monitor KPIs across operational teams.
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Ensure regulatory and health & safety compliance.
Team Leadership
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Lead and develop a high-performing operations team.
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Foster a culture of accountability, ownership, and continuous improvement.
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Promote staff development and succession planning.
Essential Requirements
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Senior leadership experience in operations within FM, HVAC, or related sectors.
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Strong commercial acumen and P&L management experience.
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Hands-on, strategic leadership style.
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Experience with multi-site operations and subcontractor networks.
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Strong communication and stakeholder management skills.
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Solid understanding of H&S and regulatory compliance.
Desirable
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Experience with mergers/acquisitions and group-level governance.
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Background in M&E, air conditioning, or building services.
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Technical or engineering qualifications.
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Experience in high-growth SME environments.
Operations Director employer: CSG Talent
Contact Detail:
CSG Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director
✨Tip Number 1
Network with professionals in the HVAC and facilities management sectors. Attend industry events, webinars, or local meetups to connect with potential colleagues or mentors who can provide insights into the role and company culture.
✨Tip Number 2
Research StudySmarter's recent projects and initiatives in operations. Understanding our current strategies and challenges will help you tailor your discussions during interviews and demonstrate your genuine interest in contributing to our growth.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved operational efficiency and profitability in previous roles. Highlighting measurable outcomes will showcase your commercial acumen and strategic leadership style, which are crucial for this position.
✨Tip Number 4
Familiarise yourself with the latest trends and technologies in HVAC and facilities management. Being knowledgeable about innovations in the field will not only impress us but also show that you're proactive about staying ahead in the industry.
We think you need these skills to ace Operations Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your senior leadership experience in operations, particularly within the FM or HVAC sectors. Use specific examples that demonstrate your commercial acumen and P&L management skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for operational excellence and how your strategic leadership style aligns with the company's goals. Mention your experience with multi-site operations and any relevant achievements in improving margins and optimising resources.
Highlight Relevant Experience: When detailing your work history, focus on roles where you led teams and managed projects. Emphasise your ability to refine processes and implement KPIs that enhance productivity and client satisfaction.
Showcase Your Communication Skills: Since strong communication and stakeholder management skills are essential for this role, provide examples of how you've successfully engaged with various stakeholders in previous positions. This could include leading contract negotiations or supporting M&A activities.
How to prepare for a job interview at CSG Talent
✨Showcase Your Strategic Vision
As an Operations Director, it's crucial to demonstrate your ability to develop and implement operational strategies. Prepare examples of how you've aligned operations with business growth in previous roles, focusing on efficiency improvements and cost management.
✨Highlight Your Leadership Style
Discuss your approach to leading high-performing teams. Share specific instances where you've fostered a culture of accountability and continuous improvement, as well as how you've supported staff development and succession planning.
✨Prepare for Financial Discussions
Given the emphasis on P&L management, be ready to discuss your experience with financial performance analysis. Bring data or case studies that illustrate how your decisions have positively impacted margins and profitability.
✨Demonstrate Compliance Knowledge
Understanding regulatory and health & safety compliance is essential for this role. Be prepared to discuss your experience in ensuring compliance within operations, and how you've managed risks associated with multi-site operations and subcontractor networks.
