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- Tasks: Support depot operations and manage communications with customers and colleagues.
- Company: Join CSG, a leading UK environmental company focused on sustainable waste management.
- Benefits: Enjoy bonuses, discounts, healthcare, and 33 days holiday plus more!
- Why this job: Make a positive impact on the environment in a supportive, people-focused culture.
- Qualifications: No specific qualifications required; just bring your passion and enthusiasm!
- Other info: Full-time role with opportunities for career development and training.
The predicted salary is between 22800 - 34200 £ per year.
Location: Sheffield
Salary: £28,500
Role Type: Full-time
Hours: 40 hours per week
Our Vision: To be the best people who work together for a cleaner, safer future where everyone can thrive. Would you like to join our team at CSG and make a difference to the environment? We are seeking passionate individuals who take pride in promoting sustainable waste management practices to help reduce the UK's carbon footprint and protect the environment for future generations. We are a leading UK environmental company, independently owned with a strong family business ethos. We offer a range of employee benefits and have a tradition of developing the careers of our staff. Our guiding principle is “It’s all about the people,” and many of our 600 employees have been with us for decades. If you want to make your mark in a supportive environment that rewards contribution and values its people, CSG is a great place to work.
Benefits of being a CSG employee:
- Annual bonus scheme for all employees
- Long Service Award
- Recognition schemes such as Employee of the Month and Shining Star of the Year Award
- Employee referral bonus scheme
- Attractive pension plan
- Share options – buy into our future
- Company perks including retail outlet discounts
- Development opportunities through training and apprenticeship schemes
- Company healthcare cash plan (dental, opticians, physio, online GP, etc.)
- 33 days holiday including public bank holidays
- Holiday Buy and Sell Scheme
Role Responsibilities:
- Provide administrative support to depot operations as required
- Coordinate incoming and outgoing calls with customers and colleagues
- Deliver high levels of service and professionalism to internal and external customers
- Cover for the Transport Manager during leave or absence
- Administer emails and respond to information requests, bookings, and quotations
- Update in-house databases and operating systems
- Process orders from booking to confirmation
- Liaise with transport and managers to schedule bookings
- Support general administrative tasks as needed
- Ensure all training is current
- Plan daily, weekly, and monthly work for assigned areas
- Complete daily worksheets, including driver hours and duties
- Check driver hours against verilocation and confirm in Xeres
- Create Work Tickets & Consignment Notes in Xeres/PDA/Salesforce
- Follow ticket confirmation processes and ensure data accuracy
- Schedule collections considering transport availability
- Maintain driver skills records and training compliance
Transport/Office Administrator - Sheffield employer: Csg Chailey
Contact Detail:
Csg Chailey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport/Office Administrator - Sheffield
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as Xeres and Salesforce. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Research CSG's commitment to sustainability and their role in reducing the UK's carbon footprint. Being able to discuss how your values align with their mission during an interview can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've provided excellent customer service in previous roles. Since the position involves liaising with both internal and external customers, showcasing your communication skills will be crucial.
✨Tip Number 4
Network with current or former employees of CSG on platforms like LinkedIn. They can provide valuable insights into the company culture and the expectations for the Transport/Office Administrator role, which can help you tailor your approach.
We think you need these skills to ace Transport/Office Administrator - Sheffield
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Transport/Office Administrator position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your administrative experience, particularly in transport or office settings. Use bullet points for clarity and include specific achievements that demonstrate your ability to provide high levels of service and professionalism.
Write a Strong Cover Letter: In your cover letter, express your passion for sustainable waste management and how you can contribute to CSG's vision. Mention any relevant experience in coordinating operations or managing customer communications, and explain why you want to work for CSG specifically.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Csg Chailey
✨Show Your Passion for Sustainability
Since the company is focused on promoting sustainable waste management practices, make sure to express your enthusiasm for environmental issues. Share any relevant experiences or initiatives you've been involved in that demonstrate your commitment to sustainability.
✨Highlight Your Administrative Skills
The role requires strong administrative support, so be prepared to discuss your organisational skills and experience with managing databases, processing orders, and handling communications. Provide specific examples of how you've successfully managed similar tasks in previous roles.
✨Demonstrate Customer Service Excellence
As the position involves liaising with customers and colleagues, it's crucial to showcase your ability to deliver high levels of service. Prepare to discuss situations where you've gone above and beyond to assist customers or resolve issues effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle various situations, such as covering for the Transport Manager. Think of examples from your past experiences where you had to adapt quickly and manage responsibilities under pressure.
