Senior Business Operations Specialist

Monday to Friday, 37.5 hours per week Hybrid – 3 days office, 2 days home after probation.

Responsibilities

• In collaboration with SPV Management UK senior leaders, manage service delivery and assist with relationship management with a hyper focus on top 25 clients.
• Manage bank account opening requirements and record the administrative process of compliance under the CSC introducer agreement with Barclays Bank.
• Work closely with SPV Management UK senior leaders to manage and record the administrative process from prospective client introduction to ‘business as usual’ stage in various applications.
• Manage compliance with KYC requirements in the ‘business as usual’ stage and collaborate closely with the File Review Team and the KYCP / Onboarding team.
• Accountable for maintaining accurate SAP data and overseeing client invoicing to ensure appropriate chargeability and accurate, timely invoicing.
• Oversee the business unit’s debtor management in coordination with the Debtors team and servicing teams.
• Liaise with colleagues and Global Account Managers in other jurisdictions regarding mutual group clients.
• Support the SPV Management UK senior leadership team in the preparation and delivery of reporting on projects, business pipeline, compliance matters, and financial performance against key business KPIs.
• Collaborate with the Head of Company Secretarial and Head of Accounting to allocate new client portfolios effectively.
• Manage the business unit’s Administrative Support Specialist, whose main responsibility is handling incoming post for client entities and administrative support for the teams.
• Support the SPV Management senior leadership team in the implementation and ongoing management of the ‘One Team’ operating model.
• Participate in recruitment and interview processes for the business unit.
• Accountable for ad‑hoc projects as may be required, such as the annual client survey, IT and software projects and internal reorganisations.
• Support business unit directors with the oversight of non‑UK entity services.
• Manage service delivery of Register of Overseas Entities registration and Process Agent services, including invoicing.

Qualifications

• 5+ years’ relevant working experience, CSC working experience is an advantage.
• Excellent communication and organisation skills.
• Dedicated to pursuing a career in the corporate services industry.
• Confidence to work independently as well as part of a team.
• Passionate about providing quality client service.
• High level of accuracy, good attention to detail.
• Willingness to be challenged and be flexible.
• Ability to work consistently in a fast‑paced environment.
• Ability to work and communicate with colleagues and clients from multiple jurisdictions.
• Business and commercial awareness.
• Creative approach to problem solving.

Benefits

• CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
• Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
• As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations.
• Specific details for this position will be discussed during the interview process.
• CSC offers support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles.