At a Glance
- Tasks: Manage client relationships and ensure smooth service delivery for top clients.
- Company: Join a leading corporate services firm with a focus on innovation and teamwork.
- Benefits: Enjoy competitive pay, flexible work options, and tuition reimbursement.
- Other info: Dynamic role with opportunities for growth and collaboration across global teams.
- Why this job: Make a real impact in a fast-paced environment while developing your career.
- Qualifications: 5+ years experience, strong communication skills, and a passion for client service.
The predicted salary is between 50000 - 60000 £ per year.
Monday to Friday, 37.5 hours per week Hybrid – 3 days office, 2 days home after probation.
Responsibilities
- In collaboration with SPV Management UK senior leaders, manage service delivery and assist with relationship management with a hyper focus on top 25 clients.
- Manage bank account opening requirements and record the administrative process of compliance under the CSC introducer agreement with Barclays Bank.
- Work closely with SPV Management UK senior leaders to manage and record the administrative process from prospective client introduction to ‘business as usual’ stage in various applications.
- Manage compliance with KYC requirements in the ‘business as usual’ stage and collaborate closely with the File Review Team and the KYCP / Onboarding team.
- Accountable for maintaining accurate SAP data and overseeing client invoicing to ensure appropriate chargeability and accurate, timely invoicing.
- Oversee the business unit’s debtor management in coordination with the Debtors team and servicing teams.
- Liaise with colleagues and Global Account Managers in other jurisdictions regarding mutual group clients.
- Support the SPV Management UK senior leadership team in the preparation and delivery of reporting on projects, business pipeline, compliance matters, and financial performance against key business KPIs.
- Collaborate with the Head of Company Secretarial and Head of Accounting to allocate new client portfolios effectively.
- Manage the business unit’s Administrative Support Specialist, whose main responsibility is handling incoming post for client entities and administrative support for the teams.
- Support the SPV Management senior leadership team in the implementation and ongoing management of the ‘One Team’ operating model.
- Participate in recruitment and interview processes for the business unit.
- Accountable for ad‑hoc projects as may be required, such as the annual client survey, IT and software projects and internal reorganisations.
- Support business unit directors with the oversight of non‑UK entity services.
- Manage service delivery of Register of Overseas Entities registration and Process Agent services, including invoicing.
Qualifications
- 5+ years’ relevant working experience, CSC working experience is an advantage.
- Excellent communication and organisation skills.
- Dedicated to pursuing a career in the corporate services industry.
- Confidence to work independently as well as part of a team.
- Passionate about providing quality client service.
- High level of accuracy, good attention to detail.
- Willingness to be challenged and be flexible.
- Ability to work consistently in a fast‑paced environment.
- Ability to work and communicate with colleagues and clients from multiple jurisdictions.
- Business and commercial awareness.
- Creative approach to problem solving.
Benefits
- CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
- Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
- As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations.
- Specific details for this position will be discussed during the interview process.
- CSC offers support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles.
Senior Business Operations Specialist employer: CSC
CSC is an exceptional employer that prioritises employee growth and well-being, offering a competitive benefits package including annual leave, tuition reimbursement, and performance-based bonuses. With a hybrid work model that promotes flexibility and a supportive culture for all employees, including those with disabilities, CSC fosters a collaborative environment where you can thrive while managing key client relationships and contributing to impactful projects in the corporate services industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Operations Specialist
✨Get to Grips with Data Visualisation Tools
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✨Join Local Business Intelligence Meetups
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We think you need these skills to ace Senior Business Operations Specialist
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at CSC, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at CSC
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with CSC’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
