At a Glance
- Tasks: Lead the product strategy for financial institutions across EMEA, driving innovation and market insight.
- Company: Join a global leader in financial services with a focus on collaboration and growth.
- Benefits: Enjoy a competitive salary, hybrid work options, and opportunities for professional development.
- Other info: Dynamic role with opportunities to engage with industry leaders and drive change.
- Why this job: Make a significant impact in the financial sector while shaping client product strategies.
- Qualifications: Experience in financial institutions and strong leadership skills are essential.
The predicted salary is between 60000 - 80000 £ per year.
The Head of Client Product – Financial Institutions owns CSC’s end-to-end client product strategy for financial institutions across EMEA globally, covering banks and near-banks including trust, securitisations, aviation finance, insurance, pensions, and related structures. This role sets the segment’s strategic architecture, pricing model contribution, and market-facing product positioning. You will translate market insight into product development, support complex mandates, and enable scalable, high-quality global delivery through a defined target operating model. Success requires deep segment expertise, strong stakeholder leadership, and a credible external voice with clients, intermediaries, and industry forums.
Your Responsibilities
- Own the end-to-end client product segment strategy for Financial Institutions across EMEA globally (banks and near-banks including trust, securitisations, aviation finance, insurance, pensions, and related structures).
- Define the segment’s strategic architecture, including product positioning, value proposition, service scope, and go-to-market priorities.
- Partner with commercial and finance stakeholders to contribute to CSC’s pricing model for the segment, including value-based packaging and commercial guardrails.
- Drive market insight and competitive intelligence to identify growth opportunities, client pain points, and emerging regulatory/operating trends.
- Lead product development and enhancement initiatives, from concept to launch, ensuring readiness across sales, delivery, risk, and technology.
- Provide senior support on complex mandates, proposals, and solution design, acting as accountable product owner and escalation point.
- Ensure strong global client delivery by defining and governing the target operating model, including handoffs, controls, and service standards.
- Build a sustainable relationship coverage structure with clear ownership across product, sales, and delivery stakeholders, enabling consistent client outcomes.
- Represent CSC externally as a credible product voice through client meetings, industry engagement, and thought leadership contributions.
Your Profile
- Proven progressive experience in financial institutions servicing and/or product leadership (e.g., banking, fiduciary, structured finance, insurance, pensions, corporate services, asset servicing, or adjacent professional services).
- Strong working knowledge of banks and near-banks operating models and client expectations, including trust, securitisations, aviation finance, insurance, and pensions.
- Proven ability to translate market insight into product strategy, service design, and commercial outcomes (growth, retention, margin discipline).
- Experience supporting complex client mandates, including multi-jurisdictional structures and tailored operating requirements.
- Demonstrated leadership across cross-functional stakeholders (sales, delivery, operations, technology, risk, legal, finance) with clear accountability and governance.
- Strong executive communication skills, including the ability to present credibly to senior client stakeholders and internal leadership.
- Fluency in English.
Preferred Qualifications
- Experience operating across multiple EMEA jurisdictions globally including EMEA and collaborating with global teams to deliver standardized yet flexible solutions.
- Familiarity with regulatory and operational considerations impacting financial institutions servicing (e.g., outsourcing expectations, AML/KYC, reporting, governance models).
- Experience designing or governing target operating models, service controls, and scalable coverage structures.
Head of Client Product – Financial Institutions in London employer: CSC
As a leading employer in the financial services sector, CSC offers an exceptional work environment for the Head of Client Product – Financial Institutions role, with opportunities for professional growth and development across EMEA locations such as Dublin, London, or Luxembourg. Our hybrid work culture promotes flexibility and collaboration, while our commitment to innovation ensures that employees are at the forefront of market trends and product development. Join us to leverage your expertise in a dynamic setting that values strategic thinking and fosters strong relationships with clients and industry leaders.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Client Product – Financial Institutions in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like CSC. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Head of Client Product – Financial Institutions in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to CSC.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on CSC's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at CSC
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with CSC.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at CSC will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former CSC employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
