Credit and Collections Manager in London
Credit and Collections Manager

Credit and Collections Manager in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the Accounts Receivable team to enhance customer service and reduce delinquency.
  • Company: Dynamic global company with a focus on teamwork and excellence.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Why this job: Join a fast-paced environment where your leadership can make a real difference.
  • Qualifications: Strong organisational skills and experience in customer service and team management.
  • Other info: Opportunity to develop a results-driven culture and achieve performance goals.

The predicted salary is between 36000 - 60000 £ per year.

As a Global Accounts Receivable Manager, you will manage a portfolio and team to reduce delinquency while maintaining the highest standards of customer service. Someone who is highly organized and thrives in a fast-paced environment will do well in this position. Our most successful employees are service oriented and work well as team players.

Responsibilities

  • Provide strategic and tactical leadership for Global Accounts Receivable while delivering superior customer service
  • Responsible for developing and maintaining relationships with both internal and external customers
  • Create and enable results-driven, continuous improvement culture within the team that looks to win and deliver upon the mission of the company
  • Meet performance goals and targets for efficiency, and quality
  • Review staff’s performance, coach/develop and assess training needs

Credit and Collections Manager in London employer: CSC

As a Credit and Collections Manager at our London office, you will be part of a dynamic team that values collaboration and excellence in customer service. We offer a supportive work culture that prioritises employee growth through continuous training and development opportunities, alongside a competitive benefits package. Our hybrid working model allows for flexibility, ensuring a healthy work-life balance while you contribute to our mission of delivering outstanding results.
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Contact Detail:

CSC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Credit and Collections Manager in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Credit and Collections Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their approach to customer service and accounts receivable management. This will help you tailor your answers and show that you're not just another candidate, but the right fit for their team.

✨Tip Number 3

Practice your pitch! Be ready to explain how your experience aligns with their needs, especially in reducing delinquency and fostering relationships. A confident delivery can make all the difference in landing that job.

✨Tip Number 4

Don't forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly can sometimes give you an edge. Plus, it shows you're genuinely interested in joining our team!

We think you need these skills to ace Credit and Collections Manager in London

Accounts Receivable Management
Customer Service Excellence
Team Leadership
Relationship Management
Strategic Planning
Continuous Improvement
Performance Management
Coaching and Development
Organisational Skills
Adaptability
Problem-Solving Skills
Efficiency Target Achievement
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Credit and Collections Manager role. Highlight your experience in accounts receivable and any leadership roles you've held. We want to see how your skills align with our mission!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how you can contribute to our team. We love seeing genuine enthusiasm for the role.

Showcase Your Achievements: When detailing your past experiences, focus on specific achievements that demonstrate your ability to reduce delinquency and improve customer relations. Numbers speak volumes, so include metrics where possible!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at CSC

✨Know Your Numbers

As a Credit and Collections Manager, you'll need to demonstrate your understanding of accounts receivable metrics. Brush up on key performance indicators like DSO (Days Sales Outstanding) and delinquency rates. Be ready to discuss how you've used these metrics to drive improvements in previous roles.

✨Showcase Your Leadership Style

This role requires strategic leadership, so think about examples that highlight your ability to lead a team effectively. Prepare to share specific instances where you’ve coached team members or implemented a culture of continuous improvement. This will show that you can inspire and develop others.

✨Customer Service is Key

Since maintaining high standards of customer service is crucial, be prepared to discuss how you've built and maintained relationships with both internal and external customers. Share stories that illustrate your service-oriented approach and how it has positively impacted your previous teams or companies.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills in a fast-paced environment. Think about challenges you've faced in credit and collections and how you overcame them. Practising your responses will help you articulate your thought process clearly during the interview.

Credit and Collections Manager in London
CSC
Location: London
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  • Credit and Collections Manager in London

    London
    Full-Time
    36000 - 60000 £ / year (est.)
  • C

    CSC

    50-100
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