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- Tasks: Lead a dynamic team managing diverse private client portfolios and ensure top-notch service.
- Company: Join CSC, a global leader in business, legal, and financial services.
- Benefits: Enjoy competitive pay, annual bonuses, and a supportive work environment.
- Why this job: Make a real impact while developing your leadership skills in a vibrant setting.
- Qualifications: Senior experience in fiduciary services and strong communication skills required.
- Other info: Embrace global career opportunities and a commitment to diversity and inclusion.
The predicted salary is between 43200 - 72000 £ per year.
Location: Guernsey
Department: Private Clients
Vacancy Type: Permanent, Hybrid
Hours: 36.25 hours per week
We’re looking for a Client Director to join our Private Clients team in Guernsey. Reporting to a Director, this leadership role sits within our Corporate Legal Solutions (CLS) division and jointly oversees one of two Administration teams. You’ll manage a portfolio of private clients with varied trust and corporate structures, ensuring high standards of service and compliance with Guernsey regulations.
Key Responsibilities
- Team Leadership
- Set strategic direction and contribute to a 2–3 year business plan, including growth and talent development.
- Build a supportive and inclusive team culture, remaining accessible to colleagues.
- Lead performance management, mentoring, and annual appraisals.
- Ensure timely and accurate client transactions in line with internal procedures.
- Client Relationship Management
- Develop and maintain a client communication plan for regular engagement.
- Act as the main contact for clients and their advisors on complex matters.
- Ensure service delivery meets or exceeds agreed standards.
- Operational Oversight
- Work with Managers and Assistant Managers on fee invoicing and debt management.
- Review client documentation and transactions from fiduciary, legal, commercial, and tax perspectives.
- Stay informed on industry developments and assess their impact.
- Strategic Projects & Change Management
- Lead Guernsey and Group-wide initiatives within the CLS team.
- Drive change and process improvements.
- Provide regular reporting aligned with strategic goals.
Your Profile
- Senior-level experience in fiduciary or private client services.
- Strong leadership and team development capabilities.
- Excellent interpersonal and communication skills.
- Ability to inspire and support others.
- Deep understanding of fiduciary services and relevant markets.
- Professional qualification (e.g. STEP, ACCA, ICSA).
- Familiarity with trust administration systems (e.g. Viewpoint, NavOne).
- Proficient in Microsoft 365 tools.
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued. CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging.
Client Director, Private Clients employer: CSC
Contact Detail:
CSC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Director, Private Clients
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Client Director role. Highlight your leadership experience and how you've successfully managed client relationships in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team at CSC.
We think you need these skills to ace Client Director, Private Clients
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in fiduciary or private client services. We want to see how your skills align with the role of Client Director, so don’t hold back on showcasing your leadership and team development capabilities!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, it’s crucial to demonstrate your excellent interpersonal and communication skills. Use examples from your past experiences to illustrate how you’ve effectively managed client relationships and resolved complex matters.
Highlight Relevant Qualifications: If you have professional qualifications like STEP, ACCA, or ICSA, make sure they’re front and centre in your application. We value these credentials highly, and they can set you apart from other candidates.
Apply Directly Through Our Website: We encourage you to apply directly through our careers site. This ensures your application is seen by the right people and helps us streamline the process. Plus, it shows you’re genuinely interested in joining our team at CSC!
How to prepare for a job interview at CSC
✨Know Your Stuff
Make sure you have a solid understanding of fiduciary services and the specific regulations in Guernsey. Brush up on your knowledge of trust administration systems like Viewpoint or NavOne, as well as any relevant professional qualifications you hold. This will show that you're not just qualified, but also genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Client Director, you'll need to demonstrate strong leadership capabilities. Prepare examples of how you've successfully led teams, managed performance, and fostered a supportive culture. Think about specific instances where you've inspired others or driven change within your team.
✨Client-Centric Mindset
Be ready to discuss your approach to client relationship management. Have a plan in mind for how you would develop and maintain a client communication strategy. Highlight your experience in managing complex client matters and ensuring service delivery meets high standards.
✨Stay Current and Strategic
Familiarise yourself with recent industry developments and be prepared to discuss how they might impact the business. Show that you can think strategically by outlining how you would contribute to the 2-3 year business plan and lead initiatives within the CLS team.