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- Tasks: Attend to customer care defects and perform various trades in new build homes.
- Company: Join a well-established housing developer with a focus on customer satisfaction.
- Benefits: Competitive salary up to £45,000 and career stability.
- Why this job: Make a real difference in customer care and enjoy a rewarding career.
- Qualifications: Strong multi-trade skills and excellent communication abilities.
- Other info: Opportunity for growth in a supportive and dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
A recruitment agency is seeking a Customer Care Technician to join a well-established housing developer. The position involves attending to customer care defects, performing various trades, and ensuring high customer satisfaction in new build homes across Cambridgeshire.
Candidates should possess strong multi-trade skills, excellent communication, and customer service abilities. This permanent role offers a competitive salary up to £45,000 and career stability.
New Build Housing Technician - Multi-Trade & Customer Care employer: CSC Recruitment
Contact Detail:
CSC Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Build Housing Technician - Multi-Trade & Customer Care
✨Tip Number 1
Network like a pro! Reach out to people in the housing development industry, especially those who work for the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your multi-trade abilities during interviews. Bring examples of past work or even a portfolio to showcase how you’ve tackled customer care defects successfully.
✨Tip Number 3
Be ready to talk about customer satisfaction! Prepare some stories that highlight your communication and customer service skills. Employers love hearing how you’ve turned a tricky situation into a happy ending for clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates like you who want to make a difference in new build homes.
We think you need these skills to ace New Build Housing Technician - Multi-Trade & Customer Care
Some tips for your application 🫡
Show Off Your Multi-Trade Skills: Make sure to highlight your multi-trade skills in your application. We want to see how your experience aligns with the various trades you'll be handling, so don’t hold back on showcasing your expertise!
Customer Care is Key: Since this role is all about customer satisfaction, emphasise your communication and customer service abilities. Share examples of how you've gone above and beyond for customers in the past – we love a good story!
Tailor Your Application: Take a moment to tailor your application to the job description. Use keywords from the listing to show us you understand what we're looking for. It’ll make your application stand out and show us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get to see more about us and what we do. Plus, it helps us keep track of your application better!
How to prepare for a job interview at CSC Recruitment
✨Show Off Your Multi-Trade Skills
Make sure to highlight your experience in various trades during the interview. Prepare specific examples of past projects where you successfully tackled multi-trade tasks, as this will demonstrate your versatility and problem-solving abilities.
✨Communicate Clearly and Confidently
Since excellent communication is key for this role, practice articulating your thoughts clearly. Think about how you can explain complex issues simply, especially when discussing customer care scenarios. This will show that you can effectively engage with clients.
✨Prepare for Customer Care Scenarios
Anticipate questions related to customer care defects and how you would handle them. Prepare a few scenarios where you turned a negative customer experience into a positive one, showcasing your commitment to high customer satisfaction.
✨Research the Company Culture
Understanding the housing developer's values and culture can give you an edge. Look into their recent projects and customer feedback to tailor your responses and show that you’re genuinely interested in contributing to their success.
