Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Resolve customer care defects and carry out multi-trade repairs in new build homes.
- Company: Reputable housing developer with a focus on quality and customer satisfaction.
- Benefits: Competitive salary up to £45,000, long-term stability, and career progression.
- Why this job: Join a growing team and make a real difference in people's homes.
- Qualifications: Experience in new build housing and strong multi-trade skills required.
- Other info: Permanent role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 54000 £ per year.
Location: Cambridgeshire
Contract: Permanent
Hours: 42.5 hours per week
Salary: Up to £45,000 per annum (depending on experience)
Responsibilities:
- Attending and resolving customer care defects within occupied properties
- Carrying out multi-trade repairs and maintenance to a high standard
- Diagnosing issues and completing works efficiently and professionally
- Liaising with the customer care team and site teams
- Maintaining accurate records of works completed
- Providing an excellent level of customer service at all times
Company: We are working with a well-established housing developer who is looking to appoint an experienced Customer Care Technician to cover new build housing sites across Cambridgeshire.
Candidate: This is an excellent opportunity for a skilled tradesperson with strong customer service skills and proven experience in new build housing to join a growing and reputable developer on a permanent basis.
The Role: As a Customer Care Technician, you will be responsible for carrying out remedial works and defect repairs in occupied new build homes, ensuring a high standard of workmanship and customer satisfaction.
Candidate requirements:
- Proven experience working in new build housing is essential
- Strong multi-trade background (e.g. carpentry, patch plastering, basic plumbing, decorating)
- Excellent customer-facing and communication skills
- Ability to work independently and manage your own workload
- Full UK driving licence
- High attention to detail and pride in workmanship
Permanent position with a reputable housing developer. Competitive salary up to £45,000. Long-term career stability and progression opportunities.
Application information: If you are an experienced Customer Care Technician with new build housing experience and are looking for a stable, permanent role covering Cambridgeshire, we’d like to hear from you. Give us a call on 07876 785 061 or drop an email to james.goskie@cscrecruitment.co.uk and we can arrange a time that is good for you. If you decide after our conversation that you are happy where you are, then we absolutely understand.
Apply now
Name
Covering letter
Upload CV (ZIP, DOC, TXT, PDF, RTF)
Customer Care Technician employer: CSC Recruitment
Contact Detail:
CSC Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Technician
✨Tip Number 1
Get to know the company before your interview. Research their projects, values, and recent news. This will help you tailor your answers and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these during your chat.
✨Tip Number 3
Show off your multi-trade skills! Be prepared to discuss specific repairs or maintenance tasks you've handled in the past. Highlighting your versatility can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Care Technician
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter for the Customer Care Technician role. Highlight your experience in new build housing and how your multi-trade skills can benefit us. A personal touch goes a long way!
Show Off Your Skills: In your CV, don’t just list your jobs; showcase your skills! Mention specific examples of repairs you've done and how you’ve provided excellent customer service. We want to see what makes you stand out!
Keep It Professional: While we love a friendly vibe, remember to keep your application professional. Use clear language, check for typos, and ensure your formatting is neat. First impressions matter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at CSC Recruitment
✨Know Your Stuff
Make sure you brush up on your multi-trade skills before the interview. Be ready to discuss your experience in carpentry, plastering, plumbing, and decorating. The more specific examples you can provide about your past work, the better!
✨Customer Service is Key
Since this role involves a lot of customer interaction, think of some scenarios where you've provided excellent customer service. Prepare to share how you handled difficult situations and ensured customer satisfaction.
✨Show Your Attention to Detail
This job requires a high standard of workmanship, so be prepared to talk about how you maintain quality in your work. Bring examples of projects where your attention to detail made a difference, and don’t forget to mention how you keep accurate records of your work.
✨Ask Smart Questions
At the end of the interview, have a few questions ready for them. Ask about their approach to customer care or how they support their technicians in managing workloads. This shows you're genuinely interested in the role and the company!
