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For Companies At a Glance
- Tasks: Support new homes by completing maintenance and ensuring customer satisfaction.
- Company: Reputable company focused on quality residential developments.
- Benefits: Competitive salary, company vehicle, and a supportive team environment.
- Why this job: Make a real difference in homeowners' lives with your skills and expertise.
- Qualifications: Experience in customer care or maintenance within new-build housing is essential.
- Other info: Enjoy a stable role with opportunities for growth across North Yorkshire.
The predicted salary is between 34000 - 36000 £ per year.
Location: North Yorkshire (multi-site role)
Salary: £34,000 – £36,000 per annum
Contract: Full-time, permanent
About the Role
We are looking for an experienced New Homes Customer Care Technician to support our residential developments across the North Yorkshire region. This is a customer-facing role where quality, professionalism, and attention to detail are essential.
You will be responsible for completing remedial works and aftercare tasks within occupied new-build homes, ensuring a high standard of finish and excellent customer satisfaction.
Key Responsibilities
- Carry out customer care and maintenance works within occupied new homes
- Diagnose and rectify defects across a range of trades including basic joinery, patch plastering, decorating, tiling, and minor plumbing
- Liaise directly with homeowners, providing a professional and courteous service
- Complete works efficiently while maintaining high quality standards
- Accurately record completed works and report ongoing issues to the Customer Care team
- Work across multiple sites within the North Yorkshire region
About You
- Proven experience in a customer care or maintenance role within new-build housing (essential)
- Strong multi-trade background
- Excellent customer service and communication skills
- Ability to work independently and manage your own workload
- Full UK driving licence
- Professional, reliable, and well-presented
What We Offer
- Competitive salary of £34,000 – £36,000
- Company vehicle and tools (if applicable)
- Stable, long-term role within a reputable business
- Supportive team environment
- Opportunity to work on quality residential developments
How to Apply
If you take pride in your work and enjoy delivering a first-class service to homeowners, we’d love to hear from you.
New Homes Customer Care Technician employer: CSC Recruitment Ltd
Contact Detail:
CSC Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Homes Customer Care Technician
✨Tip Number 1
Get to know the company! Research their values and recent projects. When you walk into that interview, you want to show them you’re not just another candidate – you’re genuinely interested in what they do.
✨Tip Number 2
Practice your customer service skills! Since this role is all about interacting with homeowners, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share those stories!
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Make sure you look professional and well-presented when you show up for your interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows you appreciate their time and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace New Homes Customer Care Technician
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience in customer care or maintenance roles, especially within new-build housing. We want to see how your skills match up with what we’re looking for!
Be Professional and Courteous: Since this is a customer-facing role, it’s crucial to demonstrate your excellent communication skills. Use a friendly tone in your application to reflect the professionalism we value at StudySmarter.
Detail Your Multi-Trade Skills: We love a strong multi-trade background! Be specific about your skills in joinery, plastering, decorating, tiling, and plumbing. This will help us see how you can tackle the various tasks in the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter.
How to prepare for a job interview at CSC Recruitment Ltd
✨Know Your Trades
Brush up on your multi-trade skills before the interview. Be ready to discuss your experience with joinery, plastering, decorating, tiling, and plumbing. Having specific examples of past work will show that you’re not just familiar with these tasks but can also execute them to a high standard.
✨Customer Care is Key
Since this role is customer-facing, prepare to demonstrate your excellent communication skills. Think of scenarios where you’ve provided outstanding service or resolved customer issues effectively. This will highlight your professionalism and ability to maintain customer satisfaction.
✨Show Your Independence
The job requires someone who can manage their own workload. Be prepared to discuss how you prioritise tasks and work independently across multiple sites. Sharing examples of how you’ve successfully managed your time in previous roles will be beneficial.
✨Dress for Success
First impressions matter! Make sure you present yourself well during the interview. Dress professionally and ensure you look tidy and reliable. This reflects your attitude towards the role and shows that you take pride in your appearance, which is crucial in a customer care position.
