At a Glance
- Tasks: Carry out repairs and maintenance in homes, ensuring top-notch customer satisfaction.
- Company: Reputable developer with a focus on quality and customer care.
- Benefits: Competitive salary, company van, ongoing training, and overtime opportunities.
- Other info: Stable long-term position with excellent growth potential.
- Why this job: Join a hands-on role where you can make a real difference in people's homes.
- Qualifications: Experience in customer care or multi-trade roles, strong communication skills required.
The predicted salary is between 36000 - 40000 £ per year.
We are looking for an experienced Customer Care Technician to join our aftercare team, supporting homeowners across Letchworth and the surrounding areas. You will be responsible for carrying out remedial works in occupied homes, ensuring high standards of workmanship and excellent customer satisfaction. This is a hands-on role suited to a multi-skilled operative with strong communication skills and a pride in delivering quality finishes.
Key Responsibilities
- Carry out reactive and planned remedial works in occupied residential properties
- Diagnose and repair defects across a range of trades including carpentry, basic plumbing, patch plastering, and general finishing
- Complete works to a high standard while maintaining a customer-focused approach in occupied homes
- Liaise professionally with homeowners, site teams, and customer care staff
- Ensure all works comply with health & safety and company quality standards
- Accurately record works completed using job sheets or digital systems
About You
- Proven experience in a customer care, maintenance, or multi-trade role within residential construction
- Strong carpentry background preferred
- Confident working independently in occupied properties
- Excellent communication and customer service skills
- Full UK driving licence
- CSCS card (preferred)
What We Offer
- Competitive salary (depending on experience)
- Company van, fuel card, and tools
- Overtime opportunities
- Ongoing training and development
- Long-term, stable role with a reputable developer
Only candidates based in UK and eligible to work in UK are allowed.
Customer Care Technician in Hertford employer: CSC Recruitment Ltd
CSC Recruitment Ltd is an excellent employer, offering a dynamic work culture that values collaboration and innovation within the Preconstruction Team. With hybrid working options and a competitive salary range of £40,000 - £50,000, employees benefit from long-term career progression opportunities while contributing to impactful projects across various sectors in the Home Counties.
