Customer Care Coordinator/Admin

Customer Care Coordinator/Admin

Full-Time 31500 - 38500 £ / year (est.) No working from home possible
CSC Recruitment Ltd

At a Glance

  • Tasks: Coordinate schedules and support residential developments from start to finish.
  • Company: Join a leading national housebuilder known for quality and career growth.
  • Benefits: Enjoy a competitive salary, Monday to Friday hours, and a supportive work environment.
  • Other info: Great opportunities for progression in a modern office setting.
  • Why this job: Be part of delivering high-quality homes while developing your career in a dynamic team.
  • Qualifications: Experience in housebuilding or construction, strong organisational skills, and a proactive attitude.

The predicted salary is between 31500 - 38500 £ per year.

Location: Suffolk

Hours: Monday to Friday | Full-Time

An exciting opportunity has arisen for an experienced Coordinator to join a well-established national housebuilder with an excellent reputation for quality developments, career progression, and long-term stability. This is the perfect role for someone with previous housebuilding or construction industry experience who thrives in a fast-paced environment and enjoys being at the centre of major residential developments. You’ll become a key part of a professional and supportive team, helping deliver high-quality homes across Suffolk.

Why Join Us?

  • Competitive salary
  • Monday to Friday working hours – no weekends
  • Ongoing freelance opportunity with a recognised national developer
  • Friendly, supportive working environment
  • Excellent opportunities for progression and development
  • Modern office environment within a growing regional team
  • Be part of delivering high-quality new homes across the region

The Role

As Coordinator, you will play a vital role in supporting the smooth running of residential developments from pre-construction through to completion. You’ll work closely with site teams, subcontractors, suppliers, and internal departments to ensure projects remain organised, compliant, and on schedule. This is a busy and varied role where no two days are the same.

Key Responsibilities

  • Coordinating schedules, documentation, and site communications
  • Liaising with subcontractors, suppliers, and site management teams
  • Supporting the delivery of residential housing developments
  • Managing reports, systems, and project administration
  • Ensuring all information is accurate and up to date
  • Assisting with customer and contractor queries
  • Maintaining strong communication across multiple departments

What We’re Looking For

  • Previous experience within the housebuilding or construction industry is essential
  • Strong organisational and communication skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Confident using Microsoft Office and internal systems
  • Professional, proactive, and team-focused attitude
  • Excellent attention to detail

Apply Now

If you’re looking to join a respected national housebuilder where your experience is valued and your career can grow, we’d love to hear from you. This is a fantastic opportunity to secure a Monday-to-Friday role with a market-leading company offering stability, support, and genuine progression opportunities in Suffolk.

Customer Care Coordinator/Admin employer: CSC Recruitment Ltd

CSC Recruitment Ltd is an excellent employer, offering a dynamic work culture that values collaboration and innovation within the Preconstruction Team. With hybrid working options and a competitive salary range of £40,000 - £50,000, employees benefit from long-term career progression opportunities while contributing to impactful projects across various sectors in the Home Counties.

CSC Recruitment Ltd

Contact Details:

CSC Recruitment Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Care Coordinator/Admin

Join Construction Networks

Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!

Show Off Your Skills on Site

If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.

Utilise Construction Job Sites

Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like CSC Recruitment Ltd, to express your interest!

Tailor Your Application for Full-Time Roles

Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Customer Care Coordinator/Admin at CSC Recruitment Ltd.

We think you need these skills to ace Customer Care Coordinator/Admin

Communication Skills
Time Management
Attention to Detail
Organisational Skills
Property Maintenance
Multi-Trade Skills
Plumbing Diagnosis

Some tips for your application 🫡

Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.

Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.

Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.

Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.

How to prepare for a job interview at CSC Recruitment Ltd

Brush Up on Technical Knowledge

For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.

Showcase Your Projects

Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.

Understand the Team Dynamics

Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.

Prepare for On-the-Spot Problem Solving

Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!