Business Operations - Business Operations Specialist in London

Our SPV Management UK / Global Financial Services department is looking for a Senior Business Operations Specialist to join our expanding team, working in a fast-paced and international environment.

Management Processes

• In collaboration with SPV Management UK senior leaders, manage service delivery and assist with relationship management with a hyper focus on top 25 clients.
• Manage bank account opening requirements and record the administrative process of compliance under the CSC introducer agreement with Barclays Bank.
• Work closely with SPV Management UK senior leaders to manage and record the administrative process from prospective client introduction to ‘business as usual’ stage in various applications.
• Manage compliance with KYC requirements and collaborate closely with the File Review Team and the KYCP / Onboarding team.
• Accountable for maintaining accurate SAP data and overseeing client invoicing to ensure appropriate chargeability and accurate, timely invoicing.
• Oversee the business unit’s debtor management in coordination with the Debtors team and servicing teams.
• Liaise with colleagues and Global Account Managers in other jurisdictions regarding mutual group clients.
• Support the SPV Management UK senior leadership team in the preparation and delivery of reporting on projects, business pipeline, compliance matters, and financial performance against key business KPIs.
• Collaborate with the Head of Company Secretarial and Head of Accounting to allocate new client portfolios effectively.

People Management

• Manage the business unit’s Administrative Support Specialist, whose main responsibility is handling incoming post for client entities and administrative support for the teams.
• Support the SPV Management senior leadership team in the implementation and ongoing management of the ‘One Team’ operating model.
• Participate in recruitment and interview processes for the business unit.

Project Management

• Accountable for ad-hoc projects such as the annual client survey, IT and software projects, and internal reorganisations.
• Support business unit directors with the oversight of non-UK entity services, such as Directorships for CSC Channel Islands and GSM services.
• Manage service delivery of Register of Overseas Entities registration and Process Agent services, including invoicing.

Qualifications

• 5+ years’ relevant working experience; CSC working experience is an advantage.
• Excellent communication and organisation skills.
• Dedicated to pursuing a career in the corporate services industry.
• Confidence to work independently as well as part of a team.
• Passionate about providing quality client service.
• High level of accuracy and good attention to detail.
• Willingness to be challenged and be flexible.
• Ability to work consistently in a fast-paced environment.
• Ability to work and communicate with colleagues and clients from multiple jurisdictions.
• Business and commercial awareness.
• Creative approach to problem solving.

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We are the business behind business.

We offer fulfilling work and career opportunities. Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance. CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.