b Overview /b p In this role, you will manage strategic, multinational client portfolios and act as the primary relationship lead, driving growth and client satisfaction. You’ll coordinate cross-functional teams to deliver valuable solutions and ensure executive-level engagement. You’ll identify growth opportunities, lead account planning, and communicate CSC’s value to clients and partners. The position offers a collaborative, matrixed environment with a focus on revenue growth, retention, and long-term partnerships. You will work closely with sales, operations, and leadership to shape client strategies and drive measurable outcomes. /p b Pay / Benefits /b ul li annual success-sharing bonuses or commission plans /li li hybrid or remote work schedules /li li competitive benefits package including annual leave /li li tuition reimbursement /li li referral bonuses /li /ul b Responsibilities /b ul li Develop and maintain trusted relationships with senior stakeholders across strategic client accounts /li li Act as primary relationship lead ensuring proactive, high-quality engagement throughout the client lifecycle /li li Lead strategic account planning to identify objectives, challenges, and long-term partnership strategies /li li Identify opportunities to expand CSC services within existing accounts through cross-selling /li li Drive revenue growth and retention by aligning CSC capabilities with client needs /li li Coordinate internal resources across service delivery, operations, product, compliance, and leadership /li li Build relationships with referral partners to identify mutual growth opportunities /li li Lead sales and commercial discussions including opportunity qualification, proposals, and solution positioning /li li Monitor client satisfaction and resolve escalations professionally /li li Maintain accurate account plans and pipeline in CRM platforms (Salesforce or equivalent) /li li Analyze market trends, competitors, client priorities, and regulatory changes to identify risks and opportunities /li li Collaborate with internal stakeholders to develop new service propositions and client engagement strategies /li li Achieve revenue, retention, and strategic objectives with strong client advocacy and commercial discipline /li /ul b Key requirements /b ul li 7-12 years experience in relationship management, strategic account management, or related roles /li li Proven ability to manage and grow complex client relationships at senior/executive levels /li li Track record of revenue growth through account expansion and cross-selling /li li Strong commercial acumen balancing client objectives with business performance /li li Experience leading strategic account planning in matrixed environments /li li Excellent communication, presentation, influencing, and negotiation skills /li li Ability to translate client needs into practical solutions via a consultative approach /li li Strong organizational skills and ability to manage multiple priorities /li li Experience in an international, matrixed organization /li li Proficiency with Salesforce or comparable CRM platforms /li li Advanced relationship-building skills with internal and external stakeholders /li /ul ul li communication /li li presentation /li li influencing /li li Salesforce or comparable CRM platforms /li li market and trend analysis /li li solution positioning /li /ul
Global Relationship Manager employer: CSC Corporation Service Company
CSC is an exceptional employer, offering a dynamic work environment in London that fosters professional growth and collaboration. With a strong commitment to diversity and inclusion, employees benefit from a comprehensive package of perks, including annual success-sharing bonuses, tuition reimbursement, and flexible hybrid work options. Join a team that values your contributions and supports your career aspirations while working on impactful capital market transactions.
Contact Details:
CSC Corporation Service Company Recruitment Team
