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For Companies At a Glance
- Tasks: Manage customer inquiries, process orders, and collaborate with teams in a dynamic environment.
- Company: Leading logistics company in the UK with a strong reputation.
- Benefits: Hybrid working model, competitive salary, and opportunities for growth.
- Why this job: Join a vibrant team and enhance your customer service skills while making a difference.
- Qualifications: 2 years of customer service experience and IT proficiency required.
- Other info: 12-month fixed-term contract with a mix of remote and on-site work.
The predicted salary is between 30000 - 42000 £ per year.
A leading logistics company in the UK seeks a Customer Service Representative to manage customer inquiries, process orders, and collaborate with internal teams. This 12-month fixed-term contract offers a hybrid working model, requiring 3 days on-site.
Candidates need at least 2 years of customer service experience, fluency in English, and proficiency with IT applications. The role demands effective communication, problem-solving skills, and strong attention to detail.
Hybrid CS Rep: End-to-End Logistics (12-Month FTC) in Aylesbury employer: CSafe
Contact Detail:
CSafe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid CS Rep: End-to-End Logistics (12-Month FTC) in Aylesbury
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We want to show off our problem-solving skills and attention to detail, so think of examples from your past experience that highlight these traits.
✨Tip Number 3
Dress the part! Even if it’s a hybrid role, looking professional during video interviews can make a great impression. Let’s show them we mean business!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us on their radar and show our enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Hybrid CS Rep: End-to-End Logistics (12-Month FTC) in Aylesbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Show Off Your IT Skills: Since proficiency with IT applications is key, mention any software or tools you’re familiar with. We appreciate tech-savvy candidates who can hit the ground running, so let us know what you’ve got!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at CSafe
✨Know Your Customer Service Basics
Brush up on your customer service principles and be ready to discuss your past experiences. Think of specific examples where you successfully managed inquiries or resolved issues, as this will show your problem-solving skills in action.
✨Familiarise Yourself with Logistics
Since the role is within a logistics company, it’s beneficial to understand the basics of logistics and supply chain management. This knowledge can help you answer questions more effectively and demonstrate your interest in the industry.
✨Show Off Your IT Skills
Be prepared to talk about the IT applications you’ve used in previous roles. Highlight any specific software or tools that are relevant to the job, as this will showcase your proficiency and readiness to adapt to their systems.
✨Practice Effective Communication
Since communication is key in this role, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to refine your responses and ensure you come across as confident and engaging.
