Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead operations across care homes, ensuring quality care and compliance.
- Company: A leading healthcare provider with a focus on luxury care standards.
- Benefits: Monthly car allowance, training, career progression, and 25 days annual leave.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in care home operations and strong people management skills.
- Other info: Join a supportive team with excellent growth opportunities in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
An outstanding new job opportunity has arisen for a dedicated Operations Manager to support multiple care homes across the North West. You will be accountable for operational performance, regulatory compliance, quality of care and environment, and the delivery of financial and commercial objectives. This healthcare provider delivers expert nursing, residential, dementia, and respite care across the UK, with a portfolio of new-build homes offering the highest standards of luxury care.
To be considered for this position you must have proven experience in managing operations in a care home or similar healthcare setting.
Key Responsibilities- Provide effective leadership and management, ensuring appropriate people are recruited for key roles and are trained to complete their role. Foster a positive and inclusive work culture that aligns with the company values.
- Monitor and manage the financial and business performance of the homes, including budgeting, financial reporting, and business development. Identify areas of improvement and implement strategies to achieve financial targets.
- Ensure that the homes are compliant with all applicable laws, regulations, and industry standards. Implement action plans to maintain compliance and manage risks.
- Maintain and enhance the quality of care and environment provided to residents. Monitor and evaluate care delivery processes and outcomes, and implement improvements as needed. Ensure that the care home provides a safe, comfortable, and supportive environment for residents.
- Build and maintain positive relationships with residents, families, staff, and external stakeholders, including regulatory agencies, to ensure effective communication and collaboration. Address and resolve any concerns or issues in a timely and satisfactory manner.
- Implement performance monitoring and reporting systems to track key performance indicators (KPIs) and outcomes. Prepare regular reports for senior management and regional operations director.
- Identify training needs for the managers to enhance their skills and knowledge. Provide ongoing support and mentoring to senior staff to ensure continuous improvement in their performance.
- Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service.
- Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry.
- Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders.
- Ability to analyse data and make informed decisions to achieve business objectives.
- Knowledge of best practices in quality care and environment for elderly residents.
- Ability to work independently and collaboratively in a fast-paced environment.
- Hold a full UK driving licence.
- Monthly Car Allowance.
- Comprehensive induction and training programme.
- Opportunities for career development and progression.
- Employee Assistance Programme.
- Blue Light Card Scheme.
- Loyalty Bonus.
- We'll pay for your full DBS disclosure.
- Excellent performance related bonus.
- 25 days annual leave plus bank holidays entitlement.
Operations Manager in London employer: CS UK Recruitment Ltd
Contact Detail:
CS UK Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to care and compliance, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share examples of how you've motivated teams and improved operational performance in previous roles. This is your chance to shine and demonstrate that you can foster a positive work culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing operations within a care home or similar healthcare setting, and don’t forget to showcase your people management skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background aligns with the company’s values. Keep it engaging and personal – we want to see the real you!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to meet financial targets and improve care quality. Numbers speak volumes, so include any relevant metrics or outcomes!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at CS UK Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the care home industry, especially around compliance and regulatory requirements. Familiarise yourself with the specific challenges faced by care homes in the North West, as this will show that you're not just a generalist but someone who understands the local context.
✨Showcase Your Leadership Skills
Prepare examples of how you've effectively led teams in the past. Think about times when you've motivated staff or fostered a positive work culture. Be ready to discuss how you would implement training and support for managers to enhance their skills, aligning with the company's values.
✨Financial Savvy is Key
Since you'll be responsible for financial performance, come prepared to discuss your experience with budgeting and financial reporting. Have some examples ready where you've successfully identified areas for improvement and implemented strategies to achieve financial targets.
✨Build Relationships
Demonstrate your strong communication skills by preparing to talk about how you've built and maintained relationships with various stakeholders. Whether it's residents, families, or regulatory agencies, showing that you can effectively address concerns and collaborate will set you apart.
