C.S Ellis (Group) Ltd is a 4th generation family-run Logistics company, celebrating 93 years in business in 2026 and going from strength to strength. Operating from three locations in the East Midlands, we have an excellent reputation built on generations of experience and combine traditional values with customer service and professionalism.
We are a fast-growing third-party logistics provider committed to delivering seamless supply chain solutions to our clients across diverse industries. With a focus on efficiency and customer satisfaction, we pride ourselves on being a trusted logistics partner.
Due to our continued growth, we are now have a great opportunity for an established, highly organised and results-driven Operations Manager to join our team.The role will support with overseeing and optimising day-to-day logistics operations within our 3PL site at Whetstone. The ideal candidate will have experience of managing warehouse activities, transportation coordination, client relationships, and continuous improvement initiatives to ensure service excellence and operational efficiency.
Key responsibilities will be to support the General Manager with:
§Operational Oversight:
§Manage daily warehouse and distribution operations, including receiving, storage, inventory management, and order fulfillment.
§Ensure compliance with safety, quality, and regulatory standards.
§Monitor KPIs and operational metrics to drive performance improvements.
§Client Relationship Management:
§Serve as the primary point of contact for key clients, ensuring service level agreements (SLAs) are met or exceeded.
§Conduct regular performance reviews and provide data-driven insights and recommendations.
§Team Leadership:
§Lead, mentor, and develop a team of supervisors, warehouse staff, and logistics coordinators.
§Foster a culture of accountability, safety, and continuous improvement.
§Process Improvement:
§Identify inefficiencies and implement lean practices to optimize workflows and reduce costs.
§Lead or support automation and technology integration projects.
§Transportation & Vendor Coordination:
§Oversee inbound and outbound transportation, scheduling, and performance monitoring.
§Manage relationships with third-party vendors and carriers.
What skills and experience are we looking for:
§Proven experience in logistics, warehousing, or supply chain operations, with at least 2 years in a managerial role.
§Strong knowledge of 3PL operations, WMS/TMS systems, and logistics best practices.
§Excellent leadership, communication, and problem-solving skills.
§Proficiency in Microsoft Office Suite.
§Lean Six Sigma certification is a plus.
Key Competencies:
§Strategic Thinking
§Operational Excellence
§Client-Centric Mindset
§Analytical and Data-Driven
§Adaptability and Resilience
§Team Leadership and Development
What you'll get in return:
- Competitive salary (based on experience)
- Quarterly Company Bonus Scheme *
- 30 days holiday, including public holidays, additional days for long service
- Pension scheme
- Health Cash Plan, covering everyday healthcare costs including dental, optical, physio etc.*
- Income protection insurance *
- Life assurance
- Discounts and lifestyle benefits, offering discounts on a wide range of retailers, groceries, cinemas, gym memberships etc.
- Wellbeing benefits, including an employee assistance programme, eye care vouchers, pension advice services, and a cycle-to-work scheme
* subject to conditions
Operations Manager in Leicester employer: CS Ellis Group
Rutland Worldwide Freight is an exceptional employer located in the picturesque Rutland area, offering a supportive and family-oriented work culture. Employees benefit from competitive salaries, a quarterly bonus scheme, and a comprehensive health cash plan, alongside opportunities for professional growth within the dynamic logistics industry. Join our close-knit team where your contributions are valued, and enjoy additional perks such as lifestyle discounts and wellbeing benefits that enhance your work-life balance.
