At a Glance
- Tasks: Diagnose and repair plant and garden machinery while providing top-notch customer support.
- Company: Join a small, dynamic team focused on quality service and technical expertise.
- Benefits: Enjoy a company pension, employee discounts, and convenient on-site parking.
- Other info: Opportunity for hands-on work and travel to customer sites.
- Why this job: Make a real difference by helping customers with their machinery needs and repairs.
- Qualifications: Experience in machinery repair and strong problem-solving skills are essential.
The predicted salary is between 30000 - 30000 £ per year.
We are seeking a skilled and motivated Plant and Garden machinery technician to join our small team. The successful candidate will handle customer enquiries regarding sales and technical support both over the phone and in person, carry out diagnostics and repairs on plant and garden machinery, and maintain an organised parts department. This role also involves liaising with suppliers (including international contacts) to arrange shipments of parts and occasional travel to customer sites to perform repairs.
Key Responsibilities:
- Respond to technical sales and repair enquiries by phone, email, and in person.
- Diagnose and repair a wide range of plant and garden machinery.
- Manage and organise the parts store, including inventory control, labelling, and stock categorisation.
- Communicate with suppliers (both UK and abroad) to source parts and arrange shipments.
- Visit customer sites to carry out on-site servicing and repairs when required.
- Provide accurate technical advice and support to customers and colleagues.
- Maintain detailed records of repairs, parts used, and customer interactions.
- Ensure all work is completed safely and in compliance with company standards.
Requirements:
- Proven experience in plant, garden, or small engine machinery repair (essential).
- Strong technical understanding and problem-solving skills.
- Excellent communication and customer service skills.
- Full UK driving licence with no more than 6 points.
- Ability to organise and manage stock effectively.
- Competent with computers for logging jobs, parts ordering, and email correspondence.
- Willingness to travel to customer sites as required.
Desirable Skills:
- Knowledge of parts systems and stock management software.
- Mechanical or engineering qualifications (not essential).
Job Type: Full-time
Benefits:
- Company pension
- Employee discount
- On-site parking
Work Location: In person
Plant and Garden machinery technician in Chesterfield employer: Crytec Limited
Join our dedicated team as a Plant and Garden machinery technician, where you will enjoy a supportive work culture that values your skills and fosters professional growth. With benefits like a company pension, employee discounts, and on-site parking, we prioritise your well-being while providing opportunities to engage with customers and suppliers both locally and internationally. Our commitment to excellence ensures that you will find meaningful and rewarding employment in a role that combines technical expertise with customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Plant and Garden machinery technician in Chesterfield
✨Tip Number 1
Get your hands dirty! If you can, try to gain some practical experience with plant and garden machinery before applying. Whether it's volunteering or doing a bit of DIY, showing that you can diagnose and repair machinery will make you stand out.
✨Tip Number 2
Brush up on your communication skills! Since you'll be dealing with customers and suppliers, practice explaining technical issues in simple terms. This will help you shine during interviews and show that you can provide excellent customer service.
✨Tip Number 3
Network like a pro! Reach out to people in the industry through social media or local events. You never know who might have a lead on a job or can give you insider tips on what employers are looking for.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. Plus, it shows you're proactive and keen to get involved!
We think you need these skills to ace Plant and Garden machinery technician in Chesterfield
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your experience with plant and garden machinery repair in your application. We want to see how your skills match up with what we're looking for, so don’t hold back!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and get straight to the point about your qualifications and experiences. We appreciate a well-structured application that’s easy to read.
Tailor Your Application:Take a moment to customise your application for this role. Mention specific responsibilities from the job description that you’ve handled before. This shows us you’re genuinely interested and have done your homework!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Crytec Limited
✨Know Your Machinery
Make sure you brush up on your knowledge of plant and garden machinery before the interview. Be ready to discuss specific models you've worked with, common issues, and how you’ve resolved them. This shows your technical expertise and passion for the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples of how you've handled customer enquiries or complaints in the past. Highlight your communication skills and how you ensure customer satisfaction, whether over the phone or in person.
✨Demonstrate Organisational Skills
The job requires managing parts and inventory effectively. Think of ways you've organised stock or improved processes in previous roles. Bring this up during the interview to show you can keep things running smoothly.
✨Be Ready for Technical Questions
Expect some technical questions related to diagnostics and repairs. Brush up on your problem-solving techniques and be prepared to walk through your thought process when tackling a repair issue. This will demonstrate your analytical skills and hands-on experience.
