At a Glance
- Tasks: Be the welcoming face of our company and support essential admin functions.
- Company: Join a fast-growing organisation delivering high-quality educational services.
- Benefits: Competitive salary, private healthcare, free parking, and flexible working days.
- Other info: Great public transport access and occasional company events for team bonding.
- Why this job: Make a real impact in a supportive, energetic team environment.
- Qualifications: Organised, customer-focused with strong communication skills; previous reception experience preferred.
The predicted salary is between 28000 - 36000 £ per year.
Crystal&Co is a fast-growing organisation known for delivering high-quality educational services, from Construction Industry Courses and Qualifications to University Enrolment support. As we continue to expand, we are seeking a professional and proactive Reception / Administrative Assistant to be the welcoming face of our company and support our team with essential administrative functions.
At Crystal&Co, we foster a culture of excellence, inclusivity, and continuous growth. Our team is dynamic, supportive, and committed to professional development. We value dedication and reward it with development opportunities, performance-based benefits, and a collaborative work environment.
Key Responsibilities
- Greeting visitors, assisting walk-in clients, managing incoming calls, and maintaining a welcoming front-desk environment.
- Handling printing, scanning, and copying of course materials promptly to support our educational services.
- Providing on-site support during CSCS courses to ensure sessions run smoothly.
- Accurately processing bookings and maintaining payment records for courses.
- Responding to enquiries via phone, email, and face-to-face interactions with a friendly, professional approach.
- Receiving, sorting, and distributing incoming post, as well as preparing and sending outgoing mail.
- Working extensively within our CRM system to update client information, manage bookings, and support the overall workflow.
Key Skills & Qualifications
- Excellent organisational and multitasking abilities.
- Strong verbal and written communication skills in English.
- A polite, confident, and professional telephone manner.
- Previous experience in a customer-facing or reception role is highly desirable.
- Proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
- Confidence in working with CRM systems (training provided if needed).
- Additional languages especially Romanian or Russian are desirable but not mandatory.
- Availability to work weekends (on a flexible rota basis).
What We Offer
- A full-time position with flexible working days (we operate 7 days a week).
- A competitive salary of £28,000 - £36,000 per year, depending on experience and qualifications.
- Private healthcare to support your well-being.
- Free on-site parking for convenient commuting.
- Exceptional public transport access - we are less than a one-minute walk from the nearest Underground station.
- Occasional company events to celebrate achievements and support team bonding.
- A supportive and energetic work environment within a young, collaborative team.
If you are friendly, detail-oriented, and eager to contribute to a forward-thinking organisation, we invite you to apply and become part of the Crystal&Co team.
Reception/Administrative Assistant in London employer: Crystal&Co Uk Ltd
Crystal&Co is an exceptional employer located in Northwest London, offering a vibrant and inclusive work culture that prioritises professional development and employee well-being. As a Reception/Administrative Assistant, you will enjoy a competitive salary, private healthcare, and flexible working days, all while being part of a dynamic team dedicated to delivering high-quality educational services. With excellent public transport access and opportunities for growth, Crystal&Co is the perfect place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Reception/Administrative Assistant in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Crystal&Co. Understand their values and services so you can show how you fit into their culture and mission.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and administrative tasks. Think about examples from your past experiences that highlight your skills.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front desk role. Wear something professional that reflects the welcoming vibe of Crystal&Co.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Reception/Administrative Assistant in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our values at Crystal&Co.
Tailor Your CV:Make sure to customise your CV for the Reception/Administrative Assistant position. Highlight relevant experience, especially in customer service and administrative roles, to show us you’re the perfect fit for our team.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your skills and experiences. We appreciate a well-structured application!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which we love!
How to prepare for a job interview at Crystal&Co Uk Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Crystal&Co. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Reception/Administrative Assistant, customer service is key. Prepare examples from your past experiences where you successfully handled difficult situations or provided exceptional service. This will demonstrate your ability to maintain a professional and friendly approach.
✨Practice Your Communication Skills
Strong verbal and written communication skills are essential for this role. Consider practising common interview questions with a friend or family member. Focus on articulating your thoughts clearly and confidently, as this will reflect your ability to communicate effectively with clients and colleagues.
✨Be Ready to Discuss Organisational Skills
The job requires excellent organisational and multitasking abilities. Think of specific instances where you managed multiple tasks efficiently. Be prepared to discuss how you prioritise your workload and ensure that everything runs smoothly, especially in a busy front desk environment.
