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For Companies At a Glance
- Tasks: Provide top-notch customer service and maintain a vibrant retail environment.
- Company: Join the iconic Crystal Palace Football Club with over 160 years of history.
- Benefits: Enjoy match day tickets, discounts, health benefits, and a volunteering day off.
- Why this job: Be part of a passionate team and contribute to an exciting retail experience.
- Qualifications: Previous retail experience and excellent communication skills are essential.
- Other info: Diverse and inclusive workplace with great career growth opportunities.
The predicted salary is between 21500 - 30000 £ per year.
Job Details
Job Location: CPFC Store, Bromley, BR1 1DN
Contract Type: Full-time
Salary/ROP: £25,642.5
Deadline: 19th October 2025
Who we are
We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three sites – our London office, Selhurst Park stadium and our Training Ground/Academy – we offer the best atmosphere and culture for our fans and our employees.
We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.
About this role
If you have experience working in retail and are passionate to become an essential member of the retail operations team at Crystal Palace FC, we have a role for you! We are looking for a customer‑service focused, organised and self‑motivated retail assistant to work on the shop floor, ensure merchandising display and product is maintained to a high standard and stocked properly, use the till system and provide the highest level of customer service.
Responsibilities
- Working on the shop floor providing customer service
- Operating the till
- Packing sales
- Stocking shelves where required
- Pricing merchandise
- Shirt printing of names and numbers
- Working in the store rooms re‑organising merchandise storage
- Receiving deliveries into storage
- Other duties and responsibilities as required by line manager
- Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures
Experience, Skills and Qualifications
- Previous retail experience
- Excellent verbal and written communication skills
- Good time management and organisational skills
- Ability to work to deadlines
- Detail orientated
- Enthusiastic when you approach all tasks
Benefits
- Complimentary match day ticket
- Reward and Discount Scheme through our Tech Scheme and Simple Health app
- Health and Wellbeing benefit scheme
- 20% Discount in our Retail Stores
- Discounts in various gyms through GymFlex
- Volunteering Day – 1 Workday off to support a charity of your choice
- Travel Season Ticket loan
- Holiday allowance that increases every year of service
Our commitment to Equality
At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club encourages good relations and practices towards different groups and is committed to promoting employment opportunities that celebrate diversity. We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club has a real and equal opportunity to do so.
Reasonable Adjustment
We are proud to be a Disability Confident Committed employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone. If you require disability‑related adjustments during the recruitment process, please contact DLO@cpfc.co.uk. For further information regarding this vacancy, contact cpfc.recruitment@cpfc.co.uk.
Safeguarding
Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. The post holder will be required to undergo any relevant security checks, including a basic DBS check, as necessary.
Seniority level
Entry level
Employment type
Full‑time
Job function
Sales and Business Development
#J-18808-Ljbffr
Retail Sales Assistant (Bromley) employer: Crystal Palace Football Club
Contact Detail:
Crystal Palace Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant (Bromley)
✨Tip Number 1
Get to know the company! Research Crystal Palace FC and its values. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about being part of our team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past retail experience where you went above and beyond for a customer. We want to see how you can bring that same enthusiasm to our shop floor.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and professional. It shows us you take this opportunity seriously and are ready to represent the Crystal Palace brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It’s a nice touch that keeps you on our radar and shows us you’re keen on joining the team.
We think you need these skills to ace Retail Sales Assistant (Bromley)
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let us know why you love working in retail! Share any experiences that highlight your customer service skills and enthusiasm for the job. We want to see that spark!
Tailor Your CV: Make sure your CV is tailored to the role of Retail Sales Assistant. Highlight relevant experience, especially in retail, and showcase your organisational skills. A personalised CV shows us you’re serious about joining our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at Crystal Palace Football Club
✨Know the Club Inside Out
Before your interview, take some time to research Crystal Palace FC. Familiarise yourself with their history, values, and recent achievements. This will not only show your passion for the club but also help you connect your answers to their ethos during the interview.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experience in detail. Think of specific examples where you provided excellent customer service or handled challenging situations. This will demonstrate your capability and readiness for the role of Retail Sales Assistant.
✨Practice Common Interview Questions
Prepare for common interview questions related to retail, such as how you handle difficult customers or how you prioritise tasks on a busy shop floor. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Dress the Part
Since you'll be representing the club, make sure to dress smartly for your interview. A neat and professional appearance will create a positive first impression and show that you take the opportunity seriously.