Press Office Administrator

Job Location

Selhurst Park Stadium, SE25 6PU

Contract Type

Part-time (0-hour contract)

Salary

Competitive

Deadline

27th October 2025

Who we are

We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites – brand new main offices at Selhurst Park Stadium, our London office, and our Training Ground/Academy – we offer the best atmosphere and culture for our fans and our employees. We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

Working Hours

• On a matchday week, you will require to work approximately 21hrs (split between matchday and the two days preceding) for each domestic and international Crystal Palace FC home matchdays.
• To include attending all home matchdays (shift begins 5 hours before kick-off, generally ends 90 minutes after full-time)
• To include managing and attending MatchDay-1 UEFA Conference League pre-match training sessions and press conferences at Selhurst Park/CPFC Academy
• Preparation work to predominantly take place on Matchday-2 and Matchday-1 with the flexibility to schedule these hours within the standard operating hours of 9-5.
• Monitoring emails regularly throughout the week and forwarding on or responding to urgent or time-sensitive matters.
• Bi-weekly check-ins via Zoom with the Press Office team to provide updates on media operations, ensuring alignment across all matchday media matters and inquiries in the week leading up to the match.

About this role

Crystal Palace Football Club is looking for a part-time Press Office Administrator (POA) to join the club’s Press Office team, who will be responsible for accreditation of media guests and the smooth running of the Media Centre on home matchdays, and the two days preceding. On home matchdays, the POA will deal with the majority of enquiries regarding accreditation and will oversee a small team of Press Liaison Stewards, who are there to help maintain a safe and professional working environment for the media. Ahead of a home matchday, the POA will administer and manage the processing of media accreditation (using DataCo – a centralised system for accredited media) and conduct pre-match checks to ensure the media centre and communal press areas are ready for matchday. He/she will also attend a Heads of Department pre-match meeting (typically 24-48 hours before kick-off) to share media requirements for matchday, and ensure all relevant staff are aware of their needs. The successful candidate will have excellent administration and communication skills, as he/she will be the first point of contact for all media wishing to attend Selhurst Park on matchdays. This role requires someone who is extremely well-organised, calm under pressure, has a ‘can do’ attitude, and is knowledgeable about football.

Responsibilities

• Work closely with Head of Media Relations and Media Relations Manager in all aspects of the role.
• Close liaison with Premier League Match Manager/UEFA Media Manager.
• Manage all areas of media accreditation and matchday media operations at Selhurst Park.
• Manage all media, broadcaster and opposition team accreditation requests for home fixtures via the DataCo system (training to be provided) & other systems when needed (UEFA)
• Oversee media operations for MD-1 pre-match training sessions and press conferences ahead of UEFA Conference League matches.
• Maintain accurate and up-to-date administrative records covering all areas of the match day media operations, ensuring information is organised and accessible.
• Oversee set-up of the press box, media centre and photographers’ lounge ahead of media arrivals on match day and for post-match media activity.
• Act as floor supervisor pre, during and post-match. Conduct a short pre-match briefing for media stewards and catering staff.
• Liaise with internal departments to ensure hight standards are maintained with regards catering, maintenance, IT, security, media hospitality and working areas.
• Attend internal pre-match organisational meeting (in person or remote)
• Act as point of contact for opposition media teams.
• Act as a point of contact for any media enquiries/issues – passing on messages to relevant colleagues.
• Support the Palace TV Production team as / when required during the post‑match press conference.
• Stay up to date with any fixture changes throughout the season, including PL / EFL Cup / FA Cup / UEFA Conference League draws and adjust match preparation accordingly
• Other duties and responsibilities as required by line manager.
• Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

Experience, Skills and Qualifications

Essential

• Excellent administration and organisational skills
• Ability to prioritise tasks and manage time effectively to meet deadlines
• Strong attention to detail
• Confident and clear communication skills
• Professional face‑to‑face customer service skills
• Ability to create a positive and welcoming environment for all media visitors
• Ability to work in a fast‑paced and busy environment, juggling multiple tasks at any one time
• Problem solving skills
• Ability to work independently and in a pro‑active manner
• Competence using office software
• Willingness to be flexible re: shifts (weekends, midweek evenings), which may change at short notice

Desirable

• Experience administrating media accreditation using DataCo
• Experience in (sports) events / hospitality.
• Working knowledge of football / sports media industry.
• Relevant experience working in a sporting media environment, dealing with media professionals.

Equality, Diversity & Inclusion

At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity. We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club\’s activities, has a real and equal opportunity to do so.

Reasonable Adjustment

We are proud to be a Disability Confident Committed employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone. If you require disability‑related adjustments during the recruitment process, please contact DLO@cpfc.co.uk (DLO inbox is for disability‑related queries only, if you wish to gain further information regarding this vacancy, please contact cpfc. recruitment@cpfc.co.uk ). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.

Safeguarding

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.