Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Ensure safety and enjoyment for fans at Selhurst Park during matchdays.
- Company: Join the historic Crystal Palace Football Club, a Premier League team.
- Benefits: Earn £13.15 per hour with flexible casual hours.
- Other info: Opportunities for personal growth in a diverse and inclusive environment.
- Why this job: Be part of the excitement and energy of live football matches.
- Qualifications: Must be over 18; friendly, mature, and excellent communication skills required.
The predicted salary is between 13 - 13 £ per hour.
Job Location: Selhurst Park Stadium, SE25 6PU
Contract Type: 0-hour, Casual Contract
Salary: £13.15 per hour
We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites - brand new main offices at Selhurst Park Stadium, our London office, and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees. We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees.
About This Role
Crystal Palace FC is looking for passionate, well-presented, and engaging individuals to join our Security matchday team. You’ll play a key role in ensuring the safety, safeguarding, and enjoyment of all our guests at Selhurst Park. Representing Crystal Palace FC on the front line, you’ll deliver outstanding service with a smile, support fans, and help create an unforgettable matchday experience.
Responsibilities:
- Commit to and attend all Premier League fixtures (schedule to be announced in June) as well as FA Cup games as required.
- Be responsible for the safe access and comfort of spectators visiting the stadium.
- Identify and report any incident, occurrence or hazard among spectators and report to a supervisor.
- Ensure that CPFC standards are upheld by being the first line of contact with guests and provide a welcoming environment.
- Maintain an immaculate personal presentation with a polished professional appearance.
- Other duties and responsibilities as required by line manager.
- Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.
Experience, Skills and Qualifications:
- You must be over 18 (Essential).
- NVQ Level 2 in Spectator Safety (desirable).
- Friendly and happy to help all clients with patience and good manners.
- Be mature and able to handle situations calmly.
- Possess excellent interpersonal skills and be polite and courteous.
- A strong focus on accuracy and diligence in every aspect.
- Good communication skills.
- An understanding of body search regulations and processes.
- Experience working at a football stadium and/or similar spectator events (Desirable).
Our Commitment to Equality:
At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. We are committed to attracting, recruiting, and retaining the most talented candidates and ensuring that everyone who wishes to engage with the club has a real and equal opportunity to do so.
Reasonable Adjustment:
We are proud to be a Disability Confident Employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone.
Safeguarding:
Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. The post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS).
Matchday Steward employer: Crystal Palace Football Club
Contact Detail:
Crystal Palace Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Matchday Steward
✨Tip Number 1
Get to know the club! Familiarise yourself with Crystal Palace FC's history, values, and matchday atmosphere. This will not only help you stand out in interviews but also show your genuine passion for being part of the team.
✨Tip Number 2
Network like a pro! Attend local events or matches to meet current staff and other stewards. Building connections can give you insider tips and might even lead to a recommendation when applying through our website.
✨Tip Number 3
Show off your skills! If you have experience in customer service or safety roles, be ready to share specific examples during interviews. Highlight how your skills can enhance the matchday experience for fans at Selhurst Park.
✨Tip Number 4
Be proactive! Keep an eye on our website for job openings and apply as soon as they go live. The sooner you apply, the better your chances of landing that matchday steward role!
We think you need these skills to ace Matchday Steward
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for football and the role shine through. We want to see that you’re genuinely excited about being part of the matchday experience at Selhurst Park!
Be Professional: Make sure your application reflects the high standards we uphold at Crystal Palace FC. Keep it polished and professional, just like how we expect our stewards to present themselves on matchdays.
Highlight Relevant Experience: If you've worked in similar roles or have experience in spectator safety, make sure to mention it! We love seeing candidates who understand the importance of safety and customer service in a stadium environment.
Apply Through Our Website: Don’t forget to submit your application through our official website. It’s the best way to ensure your application gets to us directly and shows you’re serious about joining our team!
How to prepare for a job interview at Crystal Palace Football Club
✨Know Your Role
Familiarise yourself with the responsibilities of a Matchday Steward. Understand the importance of safety and customer service at Selhurst Park, and be ready to discuss how you can contribute to creating a welcoming environment for fans.
✨Dress to Impress
Since personal presentation is key for this role, make sure you arrive in smart attire that reflects professionalism. A polished appearance will show that you take the role seriously and are ready to represent Crystal Palace FC.
✨Show Your People Skills
Prepare examples of how you've handled difficult situations or provided excellent customer service in the past. Highlight your interpersonal skills and ability to remain calm under pressure, as these are crucial for ensuring a positive matchday experience.
✨Understand the Club's Values
Research Crystal Palace FC’s commitment to equality, diversity, and inclusion. Be prepared to discuss how you align with these values and how you can contribute to a safe and enjoyable atmosphere for all spectators.