At a Glance
- Tasks: Ensure safety and enjoyment for fans at Selhurst Park during matchdays.
- Company: Join the proud Crystal Palace Football Club, a Premier League team with rich history.
- Benefits: Earn £14.75 per hour on a casual contract with flexible hours.
- Other info: Great opportunity for personal growth in a diverse and inclusive environment.
- Why this job: Be part of the excitement and energy of matchdays while making a difference.
- Qualifications: Must be over 18 with an SIA Door Supervisor Badge; friendly and professional attitude required.
The predicted salary is between 14 - 15 £ per hour.
Job Location: Selhurst Park Stadium, SE25 6PU
Contract Type: 0-hour, Casual Contract
Salary/ROP: £14.75 per hour
Who We Are
We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites - brand new main offices at Selhurst Park Stadium, our London office, and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees. We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees.
About This Role
Crystal Palace FC is looking for passionate, well‑presented, and engaging individuals to join our Security matchday team. You’ll play a key role in ensuring the safety, safeguarding, and enjoyment of all our guests at Selhurst Park. Representing Crystal Palace FC on the front line, you’ll deliver outstanding service with a smile, support fans, and help create an unforgettable matchday experience.
Responsibilities
- Commit to and attend all Premier League fixtures (schedule to be announced in June) as well as FA Cup games as required
- Be responsible for the safe access and comfort of spectators visiting the stadium
- Identify and report any incident, occurrence or hazard among spectators and report to a supervisor
- Ensure that CPFC standards are upheld by being the first line of contact with guests and provide a welcoming environment to provide the best experience and visit at Selhurst Park Stadium
- Maintain an immaculate personal presentation with a polished professional appearance
- Other duties and responsibilities as required by line manager
- Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures
Experience, Skills And Qualifications
- You must be over 18 (Essential)
- SIA Door Supervisor Badge (Essential)
- NVQ Level 2 in Spectator Safety (desirable)
- Friendly and happy to help all clients with patience and good manners
- Be mature and be able to handle situations calmly
- Possess excellent interpersonal skills and be polite and courteous
- A strong focus on accuracy and diligence in every aspect
- Good communication skills
- An understanding of body search regulations and processes
- Experience working at a football stadium and/or similar spectator events (Desirable)
Our Commitment to Equality
At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.
Reasonable Adjustment
We are proud to be a Disability Confident Employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone.
Safeguarding
Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.
Matchday SIA Steward in London employer: Crystal Palace Football Club
Crystal Palace Football Club is an exceptional employer, offering a vibrant and inclusive work culture at the iconic Selhurst Park Stadium. With a commitment to employee growth and diversity, we provide our staff with opportunities to thrive in a dynamic environment while ensuring the safety and enjoyment of our fans on matchdays. Join us to be part of a passionate team that values professionalism and high standards, all while enjoying the excitement of Premier League football.
Contact Details:
Crystal Palace Football Club Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Matchday SIA Steward in London
✨Tip Number 1
Get to know the club! Research Crystal Palace FC, their values, and what makes them tick. This way, when you chat with them, you can show off your passion and understanding of the club's culture.
✨Tip Number 2
Network like a pro! Connect with current or former staff on LinkedIn or at events. A friendly chat can go a long way in making you stand out when it comes to hiring decisions.
✨Tip Number 3
Be ready for the interview! Prepare answers for common questions, but also think about how you can demonstrate your skills in real-life scenarios. Show them you’re the perfect fit for ensuring safety and enjoyment at Selhurst Park.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Crystal Palace FC!
We think you need these skills to ace Matchday SIA Steward in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for football and the role shine through. We want to see that you’re genuinely excited about being part of the matchday experience at Selhurst Park!
Be Professional:Make sure your application reflects the high standards we uphold at Crystal Palace FC. Keep it polished and professional, just like how we expect our stewards to present themselves on matchdays.
Highlight Relevant Experience:If you've worked in similar roles or have experience in spectator safety, make sure to mention it! We love seeing candidates who understand the importance of safety and customer service in a stadium environment.
Apply Through Our Website:Don’t forget to submit your application through our official website. It’s the best way to ensure your application gets to us directly and shows you’re serious about joining the team!
How to prepare for a job interview at Crystal Palace Football Club
✨Know Your Role
Familiarise yourself with the responsibilities of a Matchday SIA Steward. Understand the importance of safety and customer service at Selhurst Park, and be ready to discuss how you can contribute to creating a welcoming environment for fans.
✨Dress to Impress
Since personal presentation is key, make sure you arrive in smart attire that reflects professionalism. A polished appearance not only shows respect for the role but also sets a positive tone for your interview.
✨Showcase Your Interpersonal Skills
Prepare examples of how you've handled difficult situations or provided excellent customer service in the past. Highlight your patience, good manners, and ability to communicate effectively, as these are crucial for the role.
✨Understand the Club's Values
Research Crystal Palace FC’s commitment to equality, diversity, and inclusion. Be ready to discuss how you align with these values and how you can contribute to fostering a positive atmosphere for all guests at the stadium.
