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- Tasks: Serve delicious food and drinks at our vibrant retail kiosk during match days.
- Company: Join the iconic Crystal Palace Football Club with a rich history and dynamic culture.
- Benefits: Earn £13.15 per hour, enjoy flexible weekend hours, and be part of an exciting team.
- Why this job: Perfect for food lovers who thrive in fast-paced environments and love customer interaction.
- Qualifications: Must be available on weekends, have a positive attitude, and strong customer service skills.
- Other info: Embrace diversity and inclusion in a supportive workplace that values every team member.
The predicted salary is between 13 - 16 £ per hour.
Job Location: Academy Training Ground, BR3 1NZ
Contract Type: 0-hour, Fixed-Term Contract (Weekends only)
Salary/ ROP: £13.15
About This Role
We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. We are looking for a friendly and reliable individual to join our team to operate a new retail food kiosk at the Academy. The unit will operate on Saturdays and Sundays during football season, serving a range of hot and cold drinks, paninis, baguettes, and snacks. This is a customer-facing role, ideal for someone who enjoys working in a fast-paced food retail environment and delivering excellent service.
Responsibilities
- Serving hot and cold drinks, snacks, paninis, and baguettes
- Providing friendly, efficient customer service
- Taking customer orders accurately and passing them on to the kitchen team
- Handling basic food preparation and service tasks
- Maintaining high standards of cleanliness and hygiene within the unit
- Ensuring the kiosk is kept clean, tidy, and well-stocked during service
- Following food safety, health, and hygiene procedures at all times
- Other duties and responsibilities as required by line manager
- Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures
Experience, Skills And Qualifications
- Available to work on weekends (both Saturday and Sunday)
- A positive, can-do attitude and strong customer service skills
- Ability to work independently and as part of a small team
- Good communication skills
- Reliability and punctuality
- Willingness to learn and follow procedures
- Previous experience in food service, retail, or hospitality
- Food Safety Level 2 and Allergen Awareness training (desirable)
Our commitment to Equality
At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. We are committed to attracting, recruiting, and retaining the most talented candidates and ensuring that everyone who wishes to engage with the club has a real and equal opportunity to do so.
Reasonable Adjustment
We are proud to be a Disability Confident Employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone.
Safeguarding
Cristal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment.
Casual Retail Food Kiosk employer: Crystal Palace Football Club
Contact Detail:
Crystal Palace Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Retail Food Kiosk
✨Tip Number 1
Get to know the club! Research Crystal Palace Football Club, its values, and its culture. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these during your chat with us.
✨Tip Number 3
Dress the part! Even though it's a casual role, showing up looking neat and presentable can make a great first impression. It shows that you take the opportunity seriously and respect the club's standards.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it through our official channels. This way, we can keep track of your application and get back to you quicker!
We think you need these skills to ace Casual Retail Food Kiosk
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the club. A friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight any relevant experience you have in food service or customer-facing roles. We love seeing how your skills match what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the Casual Retail Food Kiosk position. Remember, we’re looking for reliability and a positive attitude!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Crystal Palace Football Club. We can’t wait to hear from you!
How to prepare for a job interview at Crystal Palace Football Club
✨Know the Club's Values
Before your interview, take some time to research Crystal Palace Football Club and its values. Understanding their commitment to excellence, professionalism, and diversity will help you align your answers with what they’re looking for in a candidate.
✨Show Off Your Customer Service Skills
Since this role is all about delivering excellent service, be prepared to share specific examples of how you've provided great customer service in the past. Think about times when you went above and beyond for a customer or handled a difficult situation with grace.
✨Demonstrate Your Team Spirit
This position requires working as part of a small team, so highlight your ability to collaborate effectively. Share experiences where you’ve worked well with others, especially in fast-paced environments like food service or retail.
✨Prepare for Practical Questions
Expect questions that assess your knowledge of food safety and hygiene practices. Brush up on basic food preparation techniques and safety protocols, as these are crucial for maintaining high standards in the kiosk.
