Media Relations Manager

Job Location

Selhurst Park Stadium, SE25 6PU

Contract Type

Full-time

Deadline

Who we are

We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history.

Spread across three different sites – brand new main offices at Selhurst Park Stadium, our London office, and our Training Ground/Academy – we offer the best atmosphere and culture for our fans and our employees.

We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees.

We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

About this role

The Media Relations Manager is primarily responsible for coordinating and managing the delivery of the club’s contracted media requirements for the men’s first-team, as well as securing additional media coverage for the club, its staff and players.

On a day-to-day basis, the successful candidate will work with our players to ensure the club meets its contractual media activity, and be required to work at all of the club’s home and away matches.

The role requires close liaison with media rights holders (such as Sky, TNT, BBC, and international broadcasters), the Premier League, UEFA, FA, EFL, national and local media, as well as internal stakeholders, to ensure all media appearances represent the club and its players in a positive light, and meet the needs of media partners.

The successful candidate will be supported by our Head of Media Relations and an external communications agency as required.

This is an exciting opportunity for someone who has a passion for sports media, is highly organised, has exceptional communication skills and experience building strong relationships in an elite sporting environment.

The chosen candidate will possess a tireless work ethic, a ‘can do’ attitude, and exemplary attention to detail.

Responsibilities

• Managing and delivering the Premier League & UEFA media rights contract, fulfilling the obligations of the playing squad with UK and overseas broadcast rights holders, and ensuring compliance with all contractual match week media obligations, including match preview interviews, matchday interviews pre- and post-match, and feature-length interviews.
• Managing and delivering matchday media obligations at all home and away matches, ensuring compliance with matchday protocols.
• Managing and delivering, in conjunction with Premier League Studios, non‑match related contractual obligations, such as pre‑ and mid‑season media access days, extended interviews, masterclasses and behind‑the‑scenes sessions.
• Developing strong relationships with key personnel at the Premier League, Premier League Studios, and broadcast partners.
• Identifying and managing pro‑active, non‑contractual media activity to deliver positive PR for players and the club.
• Researching and producing briefing materials ahead of all media activity for players/interviewees.
• Discussing media opportunities and requirements with players.
• Ensuring new and emerging players are aware of media requirements and expectations.
• Developing and maintaining a strong relationship with the club’s Player Liaison team to co‑ordinate additional activity, including community and commercial initiatives – using media opportunities to showcase the wider work of the club.
• Managing day‑to‑day media enquiries, conducting daily media monitoring alongside the club’s appointed media agency, liaising internally and escalating to the Chairman and Executive team as necessary.
• Working as part of a wider Marketing & Communications team – attending weekly meetings to discuss and share work streams, creative ideas and campaign planning, and supporting marketing and club media initiatives.
• Overseeing the Press Office Administrator (part‑time role) in managing the media operations on matchdays, the PL and UEFA media accreditation system, and being responsible for logistics for the manager’s pre‑match press conferences.
• Supporting the Marketing & Comms executive for the Women’s team at key points of the season (the Media Relations Manager is not required to attend Women’s or Academy matchdays).
• Distributing club announcements/releases to the media database and monitoring the media enquiries email account.
• Other duties and responsibilities as required by the line manager.
• Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

Experience, Skills and Qualifications

Essential

• Minimum of three years experience in a press office.
• Previous experience in a football environment.
• Experience working with elite athletes or high‑profile individuals in highly pressurised environments.
• Outstanding attention to detail.
• Excellent knowledge of the media industry/landscape.
• Proficient in Microsoft Office, record keeping and producing monthly department reports on delivery.
• A high level of commitment and flexibility, as often work is required outside office hours.
• A positive, proactive, ‘can do’ attitude.
• Strong team ethic.

Desirable

• Previous experience delivering a broadcast media rights contract.
• Line management experience.

Benefits

• Complimentary match‑day ticket.
• Reward and Discount Scheme through our Tech Scheme and Simple Health app.
• Health and Wellbeing benefit scheme.
• 20% discount in our retail stores.
• Discounts in various gyms through Gym Flex.
• Volunteering Day – one workday off to support a charity of your choice.
• Travel season ticket loan.
• Holiday allowance: 25 days.
• Our commitment to Equality

At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed.

Crystal Palace Football Club encourages good relations and practices towards different groups and is committed to promoting employment opportunities that celebrate diversity.

We are committed to attracting, recruiting, and retaining the most talented candidates and to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes or any other person engaged with the club’s activities, has a real and equal opportunity to do so.

Reasonable Adjustment

We are proud to be a Disability Confident Employer.

We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone.

If you require disability‑related adjustments during the recruitment process, please contact DLO@cpfc. co. uk (DLO inbox is for disability‑related queries only; if you wish to gain further information regarding this vacancy, please contact cpfc. recruitment@cpfc. co. uk).

We are here to help you through the whole recruitment process, including applying for a vacancy, getting in touch with us, and helping with access if you are required to come in for an interview.

Safeguarding

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment.

The post holder will be required to undergo relevant security checks, including a comprehensive background check and Enhanced Disclosure and Barring Service (DBS), to ensure the safety and protection of children and vulnerable individuals.

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