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- Tasks: Ensure safety and enjoyment for fans at Selhurst Park during matchdays.
- Company: Join the historic Crystal Palace Football Club, a Premier League team.
- Benefits: Earn £14.75 per hour with flexible casual hours.
- Other info: Great opportunity for personal growth in a diverse and inclusive environment.
- Why this job: Be part of the excitement and energy of live football matches.
- Qualifications: Must be over 18 with an SIA Door Supervisor Badge.
The predicted salary is between 14 - 15 £ per hour.
Job Location: Selhurst Park Stadium, SE25 6PU
Contract Type: 0-hour, Casual Contract
Salary: £14.75 per hour
Who we are: We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees.
About this role: Crystal Palace FC is looking for passionate, well-presented, and engaging individuals to join our Security matchday team. You’ll play a key role in ensuring the safety, safeguarding, and enjoyment of all our guests at Selhurst Park.
Responsibilities:
- Commit to and attend all Premier League fixtures as well as FA Cup games as required.
- Be responsible for the safe access and comfort of spectators visiting the stadium.
- Identify and report any incident, occurrence or hazard among spectators and report to a supervisor.
- Ensure that CPFC standards are upheld by being the first line of contact with guests and provide a welcoming environment.
- Maintain an immaculate personal presentation with a polished professional appearance.
- Other duties and responsibilities as required by line manager.
- Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies.
Experience, Skills and Qualifications:
- You must be over 18 (Essential).
- SIA Door Supervisor Badge (Essential).
- NVQ Level 2 in Spectator Safety (desirable).
- Friendly and happy to help all clients with patience and good manners.
- Be mature and able to handle situations calmly.
- Possess excellent interpersonal skills and be polite and courteous.
- A strong focus on accuracy and diligence in every aspect.
- Good communication skills.
- An understanding of body search regulations and processes.
- Experience working at a football stadium and/or similar spectator events (Desirable).
Our commitment to Equality: At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow. We are committed to attracting, recruiting, and retaining the most talented candidates and ensuring that everyone has a real and equal opportunity to engage with the club.
Reasonable Adjustment: We are proud to be a Disability Confident Employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role.
Safeguarding: Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people.
Matchday SIA Steward employer: Crystal Palace FC
Contact Detail:
Crystal Palace FC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Matchday SIA Steward
✨Tip Number 1
Get to know the club! Research Crystal Palace FC, their values, and what makes them tick. This way, when you chat with them, you can show off your passion and understanding of the club's culture.
✨Tip Number 2
Network like a pro! Connect with current or former staff on LinkedIn or at events. A friendly chat can go a long way in making a lasting impression and might even lead to insider tips on the application process.
✨Tip Number 3
Prepare for the interview by practising common questions related to matchday roles. Think about scenarios where you had to handle difficult situations calmly and how you ensured safety and enjoyment for guests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Selhurst Park and being part of the matchday excitement.
We think you need these skills to ace Matchday SIA Steward
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for football and Crystal Palace FC shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating a fantastic matchday experience for our fans.
Be Professional: Make sure your application reflects the high standards we uphold at Crystal Palace FC. This means using clear language, checking for typos, and presenting yourself in a polished manner. Remember, first impressions count!
Highlight Relevant Experience: If you've worked in security or at events before, make sure to mention it! We love seeing candidates who have experience in similar roles, so don’t be shy about showcasing your skills and what you can bring to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our club there!
How to prepare for a job interview at Crystal Palace FC
✨Know Your Role
Familiarise yourself with the responsibilities of a Matchday SIA Steward. Understand the importance of safety and customer service at Selhurst Park, and be ready to discuss how your skills align with these duties.
✨Dress to Impress
Since personal presentation is key for this role, make sure you arrive in smart attire that reflects professionalism. A polished appearance will show that you take the role seriously and are ready to represent the club.
✨Show Your Passion
Crystal Palace FC values enthusiasm and a positive attitude. Be prepared to share why you want to work for the club and how you can contribute to creating an unforgettable matchday experience for fans.
✨Prepare for Scenarios
Think about potential situations you might face as a steward, such as handling difficult spectators or emergencies. Practising your responses will help you demonstrate calmness and maturity during the interview.