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- Tasks: Support retail operations on matchdays, providing top-notch customer service and managing stock.
- Company: Join the vibrant team at Crystal Palace FC, a club that values diversity and inclusion.
- Benefits: Earn £13.15 per hour with flexible hours and a fun work environment.
- Why this job: Be part of the excitement on matchdays while gaining valuable retail experience.
- Qualifications: Retail experience and strong communication skills are a plus.
- Other info: Opportunities for growth in a supportive and inclusive workplace.
The predicted salary is between 11 - 15 £ per hour.
Join to apply for the Matchday Retail Sales Assistant role at Crystal Palace FC.
Job Location: Selhurst Park Stadium, SE25 6PU
Contract Type: 0-hour, Fixed-Term Contract
Salary/ROP: £13.15
This role involves supporting the day-to-day operations of the Club’s retail store, delivering excellent customer service, maintaining high standards of presentation, and ensuring efficient stock handling and sales processes.
Responsibilities
- Providing a high level of customer service on the shop floor
- Operating the till accurately and efficiently
- Packing and processing customer purchases
- Replenishing and merchandising stock on shelves as required
- Pricing and labeling merchandise correctly
- Printing names and numbers on shirts to required specifications
- Organising and maintaining merchandise within store rooms
- Receiving, checking, and storing deliveries
- Other duties and responsibilities as required by line manager
Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.
Qualifications
- Previous experience working in a retail environment
- Excellent verbal and written communication skills
- Strong time management and organisational abilities
- Ability to work effectively under pressure and meet deadlines
- High attention to detail
- Enthusiastic, proactive, and positive approach to all tasks
Equality, Diversity & Inclusion
At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.
We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.
Reasonable Adjustment
We are proud to be a Disability Confident Employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone. If you require disability-related adjustments during the recruitment process, please contact DLO@cpfc.co.uk (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact cpfc.recruitment@cpfc.co.uk).
We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.
Safeguarding
Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.
Matchday Retail Sales Assistant employer: Crystal Palace FC
Contact Detail:
Crystal Palace FC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Matchday Retail Sales Assistant
✨Tip Number 1
Get to know the club! Research Crystal Palace FC, their values, and what makes them unique. This will help you connect with the team during your interview and show that you're genuinely interested in being part of the matchday experience.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios on the shop floor. Being able to demonstrate your ability to provide excellent service will set you apart from other candidates.
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart but comfortable. You want to look professional while also showing that you understand the retail environment at a football club.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and ready to embrace the digital side of retail.
We think you need these skills to ace Matchday Retail Sales Assistant
Some tips for your application 🫡
Show Your Retail Experience: Make sure to highlight any previous retail experience you have in your application. We want to see how you've delivered excellent customer service and handled stock in the past, so don’t hold back!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate a well-structured application that showcases your skills without unnecessary fluff. Remember, less is often more!
Tailor Your Application: Take a moment to tailor your application specifically for the Matchday Retail Sales Assistant role. Mention how your skills align with the responsibilities listed in the job description. It shows us you’re genuinely interested!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role right there.
How to prepare for a job interview at Crystal Palace FC
✨Know Your Stuff
Before the interview, make sure you know all about Crystal Palace FC and its retail operations. Familiarise yourself with their merchandise, especially any popular items or recent promotions. This shows your enthusiasm and helps you answer questions more confidently.
✨Customer Service Focus
Since this role is all about delivering excellent customer service, prepare examples from your past experiences where you went above and beyond for a customer. Think of specific situations that highlight your communication skills and ability to handle pressure.
✨Dress the Part
Even though it’s a retail position, first impressions matter! Dress smartly and in a way that reflects the club's brand. This not only shows respect for the interview process but also demonstrates your understanding of the retail environment.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how the club promotes diversity and inclusion. It shows you're genuinely interested in the role and the club's values.
