At a Glance
- Tasks: Prepare and cook delicious matchday food while engaging with fans.
- Company: Join the vibrant team at Crystal Palace Football Club, a Premier League icon.
- Benefits: Flexible hours, exciting matchday atmosphere, and a chance to be part of a historic club.
- Other info: Embrace diversity and inclusion in a supportive workplace that values every team member.
- Why this job: Experience the thrill of matchdays while honing your culinary skills in a dynamic environment.
- Qualifications: Food Safety Level 2 certificate and experience in high-pressure cooking.
The predicted salary is between 12 - 15 £ per hour.
Job Location: Selhurst Park Stadium, SE25 6PU
Contract Type: 0-hour, Fixed-Term Contract
Who we are: We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites - brand new main offices at Selhurst Park Stadium, our London office, and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees. We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees.
About this role: If you have experience in preparing and cooking hot food or as a grill chef with a passion for customer service – we want to hear from you! You will be engaging, enthusiastic and have a thirst to learn and grow. You want to be a part of the buzz and excitement of a match day by being the face of Crystal Palace Football Club and serving high quality products throughout the match. Our match days are typically on Saturdays with some weekday evening and Sunday matches and the typical shift day is 8 hours depending on the game.
Responsibilities:
- Understanding all menus, product offerings, packaging and pricing
- Responsible for preparing and cooking all the hot food such as burgers, pies, hot dogs, nachos and specialty items for a unit on match day and meeting peak periods with appropriate food levels
- Maintain high standards of food presentation and quality with regular controls
- Ensure all products are accounted for, prepared and distributed according to cook-off numbers and instructions from your manager
- Restock and ensure the food prep area is clean at the end of your shift
- Ensure all kitchen unit equipment (electrical or otherwise) is cleaned down and properly maintained at the end of every shift
- Adhere and keep up to date records for food and health and safety standards such as food temperature control levels and following the club’s Food Safety Management System
- Adhering to all Health & Safety policies and Security policies
- Carrying out any other reasonable duties asked of you from within your team and management including being flexible in covering tasks outside of your role‑specific duties
- Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures
Experience, Skills and Qualifications:
- Food Safety Level 2 certificate and strong knowledge of proper food handling procedures
- Experience grilling or cooking food in mass quantities, particularly in a busy or similar environment
- A can‑do attitude and be prepared to help the rest of the team out with a positive attitude
- Immaculate grooming standards and overall appearance
- Always look for ways to improve
- Can work in high pressure situations
Our commitment to Equality: At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.
We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.
Reasonable Adjustment: We are proud to be a Disability Confident Employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone. If you require disability-related adjustments during the recruitment process, please contact DLO@cpfc.co.uk (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact cpfc.recruitment@cpfc.co.uk).
Safeguarding: Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undertake any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.
Matchday Public Catering Chef (casual contract) employer: Crystal Palace FC
Crystal Palace FC is an exceptional employer, offering a unique opportunity to work within a prestigious football club renowned for its commitment to excellence. With a supportive work culture that values flexibility and professional growth, employees can thrive in a dynamic environment while contributing to the development of young athletes. The role of Part-Time Academy Physiotherapist not only allows for meaningful engagement with aspiring players but also provides a chance to be part of a passionate community dedicated to sports and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Matchday Public Catering Chef (casual contract)
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Crystal Palace FC. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Crystal Palace FC
Don't be shy about reaching out to Crystal Palace FC directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Matchday Public Catering Chef (casual contract)
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Crystal Palace FC and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Crystal Palace FC
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
