At a Glance
- Tasks: Ensure safety and enjoyment for fans at Selhurst Park during matchdays.
- Company: Join the historic Crystal Palace Football Club, a Premier League team.
- Benefits: Earn £13.15 per hour with flexible casual hours.
- Other info: Opportunities for growth in a diverse and inclusive environment.
- Why this job: Be part of an exciting matchday atmosphere and create unforgettable experiences.
- Qualifications: Must be over 18; friendly, calm, and excellent communication skills required.
The predicted salary is between 13.15 - 13.15 £ per hour.
Job Location: Selhurst Park Stadium, SE25 6PU
Contract Type: 0-hour, Casual Contract
Salary/ROP: £13.15 per hour
About us
We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites – brand new main offices at Selhurst Park Stadium, our London office, and our Training Ground/Academy – we offer the best atmosphere and culture for our fans and employees. We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our team on and off the pitch.
About this role
Crystal Palace FC is looking for passionate, well‑presented, and engaging individuals to join our Security matchday team. You’ll play a key role in ensuring the safety, safeguarding and enjoyment of all our guests at Selhurst Park. Representing Crystal Palace FC on the front line, you’ll deliver outstanding service with a smile, support fans and help create an unforgettable matchday experience.
Responsibilities
- Commit to and attend all Premier League fixtures (schedule to be announced in June) as well as FA Cup games as required
- Be responsible for the safe access and comfort of spectators visiting the stadium
- Identify and report any incident, occurrence or hazard among spectators and report to a supervisor
- Ensure that CPFC standards are upheld by being the first line of contact with guests and provide a welcoming environment to provide the best experience at Selhurst Park Stadium
- Maintain an immaculate personal presentation with a polished professional appearance
- Other duties and responsibilities as required by line manager
- Uphold and promote the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures
Experience, Skills and Qualifications
- You must be over 18 (Essential)
- NVQ Level 2 in Spectator Safety (desirable)
- Friendly and happy to help all clients with patience and good manners
- Be mature and be able to handle situations calmly
- Possess excellent interpersonal skills and be polite and courteous
- A strong focus on accuracy and diligence in every aspect
- Good communication skills
- An understanding of body search regulations and processes
- Experience working at a football stadium and/or similar spectator events (Desirable)
Equality, Diversity & Inclusion
At Crystal Palace Football Club, Equality, Diversity & Inclusion are spirited and continue to grow. We encourage good relations and practices towards all groups and are committed to promoting employment opportunities that celebrate diversity.
Reasonable Adjustment
We are proud to be a Disability Confident Employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone. If you require disability‑related adjustments during the recruitment process, please contact.
Safeguarding
Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. The post holder will be required to undergo a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.
Matchday Steward in London employer: Crystal Palace FC
Crystal Palace FC is an exceptional employer, offering a unique opportunity to work within a prestigious football club renowned for its commitment to excellence. With a supportive work culture that values flexibility and professional growth, employees can thrive in a dynamic environment while contributing to the development of young athletes. The role of Part-Time Academy Physiotherapist not only allows for meaningful engagement with aspiring players but also provides a chance to be part of a passionate community dedicated to sports and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Matchday Steward in London
✨Get Involved in Local Security Communities
Join online forums and local meetups related to security services. Engaging in discussions, sharing insights, and networking with professionals can really up your chances of landing a part-time role with companies like Crystal Palace FC. Look out for local events or workshops that can provide valuable connections!
✨Showcase Your Skills Publicly
Consider volunteering for local events where security services are needed. This not only gives you hands-on experience but also provides a platform to demonstrate your skills to potential employers, including Crystal Palace FC. Make sure to document your experiences and share them on social media or community pages!
✨Leverage Your Network
Tap into your personal network to let people know you’re on the lookout for part-time opportunities in security services. You’d be surprised how many people might have connections or know someone hiring! Regularly check in with friends or former colleagues working in the field.
✨Apply Directly Through Us
Don’t forget to check our website for part-time openings with Crystal Palace FC! Applying directly gives you a better chance of being noticed, and it’s a great way to express your interest in the specific roles they have available in security services.
We think you need these skills to ace Matchday Steward in London
Some tips for your application 🫡
Show Off Your Certifications:In the security services field, having relevant certifications can set you apart from the crowd. If you’ve got certifications like SIA, make sure you include them upfront in your CV. This shows you’re serious and knowledgeable about the industry!
Highlight Your Experience:Whether it’s previous roles in security, surveillance, or even customer service, showcasing relevant experience is key. Make sure to mention specific duties you’ve performed that relate to the job at Crystal Palace FC. This demonstrates that you know what the role entails and you're ready to jump in.
Tailor Your Cover Letter:For a part-time role like this, it's a good idea to express your motivation for wanting to work at Crystal Palace FC specifically. Mention how your availability aligns with their needs and what you’re hoping to learn. We love seeing enthusiasm and a willingness to grow!
Add Availability and Flexibility:For part-time positions, your availability can be a deciding factor. In your CV or cover letter, don’t forget to outline when you can work, and if you're open to various shifts. This flexibility can be a big plus for Crystal Palace FC, showing you’re ready to contribute wherever needed.
How to prepare for a job interview at Crystal Palace FC
✨Know Your Security Protocols
Familiarise yourself with common security protocols and procedures. Be ready to discuss your understanding of risk assessment, emergency response tactics, and how you would handle specific scenarios. It’s worth brushing up on the latest trends in the security industry too, so you can talk about where you see the field heading.
✨Showcase Relevant Experience
Even if it's part-time, highlight any previous experience in security or related roles. If you’ve done anything from bouncer work to volunteering at events, prepare to share how those experiences have equipped you with the skills required for this role at Crystal Palace FC.
✨Demonstrate Communication Skills
In security services, clear communication is key. Be prepared to answer questions about how you would interact with the public and work as part of a team. Think of examples where you’ve effectively communicated during tense situations and how that helped resolve issues.
✨Flexible Availability Matters
As this is a part-time role, be clear about your availability. Employers often need flexibility for shifts, especially during peak hours or events. Be upfront about when you can work, and show your willingness to adapt to meet the team's needs.
