At a Glance
- Tasks: Deliver top-notch front-of-house service and manage the reception desk.
- Company: Join a leading football club in Greater London with a vibrant atmosphere.
- Benefits: Enjoy match tickets, health schemes, and a full-time contract.
- Why this job: Be the welcoming face of the club and enhance visitor experiences.
- Qualifications: Proactive attitude and excellent communication skills required.
- Other info: Great opportunity to work in a dynamic sports environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading football club in Greater London is looking for a proactive Receptionist to join their Academy Training Ground. The ideal candidate will deliver excellent front-of-house service, maintaining a welcoming environment for players, staff, and visitors.
Responsibilities include:
- Managing the reception desk
- Ensuring cleanliness
- Handling inquiries
This role offers a full-time contract with various benefits including match tickets and health schemes.
Front Desk & Visitor Experience Lead – Rehab Centre employer: Crystal Palace FC
Contact Detail:
Crystal Palace FC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk & Visitor Experience Lead – Rehab Centre
✨Tip Number 1
Make sure to research the football club and its values before your interview. We want to see that you’re genuinely interested in being part of the team and can embody the welcoming environment they strive for.
✨Tip Number 2
Practice your front-of-house skills! Role-play common scenarios you might face at the reception desk, like handling inquiries or managing busy periods. This will help you feel more confident and prepared.
✨Tip Number 3
Network with current or former employees if you can. They can provide insider tips on what the club values in a candidate and how to stand out during the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re serious about joining the team at the Academy Training Ground.
We think you need these skills to ace Front Desk & Visitor Experience Lead – Rehab Centre
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and approachable tone can really make your application stand out.
Tailor Your Application: Make sure to customise your application for the Front Desk & Visitor Experience Lead role. Highlight your relevant experience in front-of-house service and how you can contribute to creating a welcoming environment at our Academy Training Ground.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff and focus on what makes you the perfect fit for the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Crystal Palace FC
✨Know the Club Inside Out
Before your interview, do some research on the football club. Familiarise yourself with their values, recent achievements, and community involvement. This will not only show your enthusiasm but also help you tailor your responses to align with their culture.
✨Showcase Your Customer Service Skills
As a Front Desk & Visitor Experience Lead, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Be ready to discuss how you would handle difficult situations or inquiries at the reception desk.
✨Demonstrate Proactivity
This role requires a proactive approach to maintaining a welcoming environment. Think of instances where you took initiative in previous roles, whether it was improving processes or enhancing visitor experiences. Share these stories to highlight your suitability for the position.
✨Dress the Part
First impressions matter, especially in a front-of-house role. Dress smartly and professionally for your interview. This shows that you take the opportunity seriously and understand the importance of representing the club well.