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- Tasks: Serve delicious food and drinks at our vibrant retail kiosk during match days.
- Company: Join the iconic Crystal Palace Football Club with over 160 years of history.
- Benefits: Earn £13.15 per hour, enjoy a fun work environment, and gain valuable experience.
- Why this job: Perfect for those who love football and want to provide excellent customer service.
- Qualifications: Must be available on weekends, with a positive attitude and good communication skills.
- Other info: Be part of a diverse team that values inclusion and offers growth opportunities.
The predicted salary is between 13 - 16 £ per hour.
Job Location: Academy Training Ground, BR3 1NZ
Contract Type: 0-hour, Fixed-Term Contract (Weekends only)
Salary/ ROP: £13.15
Who we are: We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites - brand new main offices at Selhurst Park Stadium, our London office, and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees. We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees.
About this role: We are looking for a friendly and reliable individual to join our team to operate a new retail food kiosk at the Academy. The unit will operate on Saturdays and Sundays during football season, serving a range of hot and cold drinks, paninis, baguettes, and snacks. This is a customer-facing role, ideal for someone who enjoys working in a fast-paced food retail environment and delivering excellent service.
Responsibilities:
- Serving hot and cold drinks, snacks, paninis, and baguettes
- Providing friendly, efficient customer service
- Taking customer orders accurately and passing them on to the kitchen team
- Handling basic food preparation and service tasks
- Maintaining high standards of cleanliness and hygiene within the unit
- Ensuring the kiosk is kept clean, tidy, and well-stocked during service
- Following food safety, health, and hygiene procedures at all times
- Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.
Experience, Skills and Qualifications:
- Available to work on weekends (both Saturday and Sunday)
- A positive, can-do attitude and strong customer service skills
- Ability to work independently and as part of a small team
- Good communication skills
- Reliability and punctuality
- Willingness to learn and follow procedures
- Previous experience in food service, retail, or hospitality
- Food Safety Level 2 and Allergen Awareness training (desirable)
Equality, Diversity & Inclusion: At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.
Reasonable Adjustment: We are proud to be a Disability Confident Employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone.
Safeguarding: Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment.
Casual Retail Food Kiosk employer: Crystal Palace FC
Contact Detail:
Crystal Palace FC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Retail Food Kiosk
✨Tip Number 1
Get to know the club! Research Crystal Palace Football Club and its values. When you show genuine interest in the team and its culture during your interview, it’ll really set you apart from other candidates.
✨Tip Number 2
Practice your customer service skills! Since this role is all about interacting with fans, think of some scenarios where you might need to handle tricky situations or requests. Being prepared will help you shine in the interview.
✨Tip Number 3
Dress the part! Even though it’s a casual role, showing up looking neat and presentable can make a great first impression. It shows that you take the opportunity seriously and respect the club's image.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the club right there, making it easier for you to prepare.
We think you need these skills to ace Casual Retail Food Kiosk
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for working in a fast-paced food retail environment.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any previous experience in food service or customer-facing roles, and mention how your skills align with what we’re looking for at our kiosk.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our club there.
How to prepare for a job interview at Crystal Palace FC
✨Know the Club's Values
Before your interview, take some time to research Crystal Palace Football Club and its values. Understanding their commitment to excellence, professionalism, and diversity will help you align your answers with what they’re looking for in a candidate.
✨Show Off Your Customer Service Skills
Since this role is all about delivering excellent customer service, be prepared to share specific examples from your past experiences. Think of times when you went above and beyond for a customer or handled a challenging situation with grace.
✨Demonstrate Your Team Spirit
This position requires working as part of a small team, so highlight your ability to collaborate effectively. Share stories that showcase your teamwork skills and how you contribute positively to a group dynamic.
✨Prepare for Practical Questions
Expect questions related to food safety and hygiene, as well as how you would handle busy periods at the kiosk. Brush up on basic food preparation procedures and think about how you would maintain cleanliness and efficiency during peak times.
