At a Glance
- Tasks: Support the Medical Records Team by managing and processing confidential medical records.
- Company: Join a dynamic healthcare organisation focused on patient care and confidentiality.
- Benefits: Gain valuable experience, develop organisational skills, and work in a supportive team environment.
- Other info: Opportunity for career growth in a vital sector with a focus on teamwork.
- Why this job: Make a difference in healthcare while honing your administrative skills in a fast-paced setting.
- Qualifications: Previous admin experience, strong attention to detail, and excellent communication skills.
The predicted salary is between 20790 - 25410 £ per year.
Medical Records Administrator About the Role We are currently recruiting for a Medical Records Administrator to join a busy Medical Records Team.
The successful candidate will provide day-to-day administrative support, ensuring medical records, correspondence and requests are processed accurately, confidentially and within required timescales.
This is a varied administrative role requiring excellent attention to detail, strong organisational skills and the ability to manage multiple workstreams and deadlines effectively.
The successful candidate will be working closely with the Medical Records Team and will be responsible for processing medical records, liaising with solicitors, medical experts, GPs, hospitals and clients and providing general administrative support to the wider team.
Key Responsibilities Maintain strict confidentiality when handling clients' medical records and sensitive personal information.
Process incoming postal medical records and discs, including X-rays, MRI scans and radiology records.
Check that all medical record discs are password protected before sending them to medical experts.
Send medical records to relevant recipients and extract records from discs where required.
Make copies of medical records and upload documentation onto Share File, Titan and CMS.
Process incoming post, invoices and passwords.
Process online medical records received through multiple portals in a timely and accurate manner.
Chase outstanding client consent forms and medical records.
Chase outstanding medical reports and client appointments.
Process completed consent forms and contact GPs and hospitals to request the release of medical records.
Respond to general queries via email and make outbound calls where appropriate to resolve queries promptly.
Handle inbound calls from solicitors, medical experts, GPs, hospitals and clients in a professional manner.
Provide general administrative support to the wider Medical Records Team.
Scan medical records, consent forms and daily post as required.
Provide administrative cover for the Medical Evidence Team when required.
Complete any other reasonable ad-hoc duties requested by the Department Manager, Team Leader or Director.
Work closely with the MET/MRT Team Leader to ensure deadlines are met across multiple workstreams.
The Ideal Candidate The successful candidate will be an organised and detail-focused administrator who is comfortable working with confidential information and managing a busy workload.
You will ideally have: Previous administrative experience, preferably within a legal, medical, healthcare or professional services environment.
Excellent attention to detail and accuracy.
Strong organisational and time-management skills.
The ability to prioritise and manage multiple tasks and deadlines.
Excellent written and verbal communication skills.
A professional and confident telephone manner.
Good IT skills and the ability to learn new systems quickly.
The ability to work independently while also contributing effectively to a team.
A high level of discretion and understanding of the importance of confidentiality.
A proactive approach to chasing outstanding information and progressing tasks.
The ability to remain calm and organised within a busy, deadline-driven environment.
Working Hours
Administrator employer: Crystal Clear Recruitment
Join a well-established local firm of solicitors that values professional growth and offers a supportive work culture. As a Legal Graduate, you will benefit from hands-on experience across various legal practice areas, mentorship from seasoned professionals, and opportunities for career advancement in a collaborative environment. Located in a vibrant community, this firm not only prioritises employee development but also fosters a sense of belonging and teamwork among its staff.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Crystal Clear Recruitment.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Crystal Clear Recruitment.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Crystal Clear Recruitment, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Crystal Clear Recruitment.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Crystal Clear Recruitment.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Crystal Clear Recruitment. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Crystal Clear Recruitment. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Crystal Clear Recruitment
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Crystal Clear Recruitment’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
