Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage bookings and liaise with hotels to provide bespoke accommodation solutions.
- Company: Dynamic company offering bespoke accommodation services with a vibrant team culture.
- Benefits: Flexible hours, career growth opportunities, and a supportive team environment.
- Why this job: Join a friendly team and make a real impact in the hospitality industry.
- Qualifications: Excellent communication skills, negotiation abilities, and proficient in Microsoft Excel.
- Other info: Fast-paced role with potential for internal training and development.
The predicted salary is between 28800 - 43200 £ per year.
A company that offers a Bespoke Accommodation service, sourcing hotels, serviced apartments and private housing. This role would undertake working in a fast-paced small team, reporting to the Directors, with the potential to grow within the company and initiate internal training to further career development.
Key responsibilities:
- Taking briefs/instructions and research potential accommodation options, making initial contact with hotels, and gathering information on property rates and amenities.
- Confidently manage contact with multiple search locations or hotels.
- Compiling accurate information to present to the client.
- Processing bookings with the hotels and managing documentation.
- Managing group accommodation (rooming lists) sourcing options for group accommodation and negotiating rates.
- Management of data entry for searches to company master database.
- Managing client expectations and liaising with hotels/properties when guests are in-house.
The potential candidate must:
- Exhibit excellent communication skills with a confident telephone manner, excellent spoken and written English with particular care and attention to detail.
- Be confident with the negotiation process and be able to process a booking from start to finish.
- Have the ability to manage multiple projects with confidence and accuracy.
- Be a flexible but confident person who can think outside the box and adapt quickly to deadlines while also offering support to team members when required.
- Must have competent computer skills in Mac and PC, Microsoft Word, PowerPoint and Mac Mail and an advanced knowledge of Excel is essential.
This is a fantastic opportunity to join a team of like-minded individuals within a dynamic, vibrant working environment. They are looking for a friendly, enthusiastic, and confident individual who is able to work on their own initiative and as part of a team to join them.
Hours are Monday to Friday and will be worked on a weekly rota basis of either 9.00am to 5:30pm, 9:30am to 6.00pm or 10.00am to 6:30pm.
Reservations Agent employer: Crystal Clear Recruitment Ltd
Contact Detail:
Crystal Clear Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Agent
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to confidently explain why you're the perfect fit for the Reservations Agent role. Highlight your communication skills and adaptability.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications. A quick email or call can show your enthusiasm and keep you on their radar. Plus, it gives you a chance to reiterate your interest in the role.
✨Tip Number 4
Check out our website for the latest job openings! We’re always looking for passionate individuals to join our team. Applying directly through us can give you an edge, so don’t miss out!
We think you need these skills to ace Reservations Agent
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about communication, make sure your written application reflects your excellent spoken and written English. Use clear, concise language and pay attention to detail – it’s a must!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to highlight your experience with reservations, negotiation, and managing multiple projects. We want to see how you fit into our dynamic team.
Highlight Your Tech Savvy: We’re looking for someone who’s comfortable with both Mac and PC, especially Excel. Mention any relevant software skills in your application to show us you can hit the ground running!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Crystal Clear Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you research the company and its bespoke accommodation services. Familiarise yourself with their offerings, and think about how your skills can contribute to their goals. This will show that you're genuinely interested and prepared.
✨Show Off Your Communication Skills
Since excellent communication is key for a Reservations Agent, practice articulating your thoughts clearly. You might want to prepare answers to common questions about handling client expectations or negotiating rates, so you can demonstrate your confident telephone manner.
✨Be Ready to Multi-Task
This role involves managing multiple projects at once, so be prepared to discuss how you've successfully juggled tasks in the past. Think of specific examples where you’ve handled tight deadlines or managed group accommodation effectively.
✨Tech Savvy is a Must
Brush up on your computer skills, especially in Excel, as it’s essential for this position. Be ready to talk about your experience with different software and how you’ve used technology to streamline processes or improve efficiency in previous roles.
