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- Tasks: Coordinate reservations and manage bookings for bespoke accommodation options.
- Company: Dynamic company offering bespoke accommodation services with a vibrant team culture.
- Benefits: Flexible hours, career growth opportunities, and a supportive team environment.
- Why this job: Join a passionate team and make a real impact in the hospitality industry.
- Qualifications: Excellent communication skills, negotiation abilities, and proficient in Microsoft Office.
- Other info: Fast-paced role with potential for internal training and development.
The predicted salary is between 28800 - 43200 £ per year.
A company that offers a Bespoke Accommodation service, sourcing hotels, serviced apartments and private housing. This role would undertake working in a fast-paced small team, reporting to the Directors, with the potential to grow within the company and initiate internal training to further career development.
Responsibilities
- Taking briefs/instructions and research potential accommodation options, making initial contact with hotels, and gathering information on property rates and amenities.
- Confidently manage contact with multiple search locations or hotels.
- Compiling accurate information to present to the client.
- Processing bookings with the hotels and managing documentation.
- Managing group accommodation (rooming lists) sourcing options for group accommodation and negotiating rates.
- Management of data entry for searches to company master database.
- Managing client expectations and liaising with hotels/properties when guests are in-house.
The potential candidate must
- Exhibit excellent communication skills with a confident telephone manner, excellent spoken and written English with particular care and attention to detail.
- Be confident with the negotiation process and be able to process a booking from start to finish.
- Have the ability to manage multiple projects with confidence and accuracy.
- Be a flexible but confident person who can think outside the box and adapt quickly to deadlines while also offering support to team members when required.
- Must have competent computer skills in Mac and PC, Microsoft Word, PowerPoint and Mac Mail and an advanced knowledge of Excel is essential.
This is a fantastic opportunity to join a team of like-minded individuals within a dynamic, vibrant working environment. They are looking for a friendly, enthusiastic, and confident individual who is able to work on their own initiative and as part of a team to join them.
Hours are Monday – Friday and will be worked on a weekly rota basis of either 9.00am – 5:30pm, 9:30am -6.00pm or 10.00am – 6:30pm.
Reservations Coordinator in London employer: Crystal Clear Recruitment Ltd
Contact Detail:
Crystal Clear Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the hospitality industry. A friendly chat can lead to opportunities you wouldn't find on job boards.
✨Tip Number 2
Practice your pitch! When you get the chance to speak with potential employers, be ready to confidently explain why you're the perfect fit for the Reservations Coordinator role. Highlight your communication skills and adaptability.
✨Tip Number 3
Show off your research skills! Before any interview, do your homework on the company and its services. Being knowledgeable about their bespoke accommodation offerings will impress them and show your genuine interest.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, send a quick thank-you email. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great way to reiterate your interest in joining their team!
We think you need these skills to ace Reservations Coordinator in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Reservations Coordinator role. Highlight your relevant experience in managing bookings and client communication, as this will show us you understand what we're looking for.
Show Off Your Communication Skills: Since excellent communication is key for this role, use your application to demonstrate your written skills. Keep it clear, concise, and professional, but don’t be afraid to let your personality shine through!
Highlight Your Tech Savvy: We love candidates who are comfortable with technology! Mention your experience with Microsoft Office, especially Excel, and any other relevant software. This will reassure us that you can handle the data entry and management tasks.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and gives you a chance to showcase your enthusiasm for joining our team!
How to prepare for a job interview at Crystal Clear Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you research the company and its bespoke accommodation services. Understand their offerings and be ready to discuss how your skills can contribute to their goals. This shows genuine interest and helps you stand out.
✨Show Off Your Communication Skills
Since excellent communication is key for a Reservations Coordinator, practice articulating your thoughts clearly. Prepare examples of how you've successfully managed client expectations or handled negotiations in the past. This will demonstrate your confidence and capability.
✨Be Ready to Multi-Task
In a fast-paced environment, being able to juggle multiple projects is crucial. Think of scenarios where you've managed several tasks simultaneously and be prepared to share these experiences. Highlight your organisational skills and adaptability.
✨Tech Savvy is a Must
Brush up on your computer skills, especially in Excel, as it's essential for this role. Be ready to discuss your experience with data entry and any relevant software. If you have examples of how you've used technology to streamline processes, share those too!
