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- Tasks: Support marketing activities and engage with clients to build relationships.
- Company: Established legal firm with a focus on professional development.
- Benefits: Gain hands-on experience in marketing and client support.
- Why this job: Perfect for marketing graduates eager to kickstart their career.
- Qualifications: Strong communication skills and a proactive attitude.
- Other info: Dynamic role with opportunities for long-term growth.
The predicted salary is between 24000 - 36000 £ per year.
We are supporting an established legal firm in the recruitment of a Marketing Client Support Assistant to join their growing team. This is a junior-level role, ideal for a marketing graduate or someone at the early stages of their career who is looking to gain hands-on experience across marketing, client engagement and business support within a professional services environment.
The role combines online marketing support with regular client contact, including speaking with existing and lapsed clients. It is well suited to someone who enjoys variety, is confident communicating by phone and email and is keen to develop their skills in both marketing and client-facing work.
Key Responsibilities- Marketing Support
- Assist with day-to-day marketing activity including website updates, email campaigns and social media content
- Support the preparation of marketing materials, newsletters and client communications
- Maintain and update marketing and client databases
- Provide basic reporting on marketing activity and engagement
- Client Support Engagement
- Contact existing and lapsed clients by phone and email to maintain relationships and reintroduce services
- Act as a professional first point of contact for general client enquiries
- Support fee earners with follow-ups, appointment coordination and client communications
- Accurately log and update client interactions and information
- Administrative Team Support
- Provide general administrative support to the marketing and wider office team
- Ensure records are accurate, up to date and compliant
- Assist with ad-hoc projects as required
- Essential
- Strong communication skills, both written and verbal
- Confident and professional telephone manner
- Well organised with good attention to detail
- Comfortable managing a variety of tasks
- Basic IT skills, including Microsoft Office
- Desirable
- Marketing degree or qualification, or relevant marketing-related experience
- Previous experience in a customer service, administrative or office-based role
- Interest in marketing, client engagement or business development
- Exposure to a professional services or legal environment
- A marketing graduate or junior-level candidate looking to build practical experience
- Someone confident speaking with clients and happy to pick up the phone
- A candidate seeking long-term development within a professional services firm
- Someone proactive, reliable and keen to learn
Marketing & Client Support Assistant in England employer: Crystal Clear Recruitment Ltd
Contact Detail:
Crystal Clear Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing & Client Support Assistant in England
✨Tip Number 1
Get your networking game on! Reach out to people in the legal and marketing sectors, attend events, and connect with professionals on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or family. Focus on articulating your passion for marketing and client support, as well as your eagerness to learn and grow within the role.
✨Tip Number 3
Show off your skills! Create a portfolio showcasing any relevant projects or experiences, even if they’re from university or internships. This will help you stand out and demonstrate your hands-on abilities in marketing and client engagement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace Marketing & Client Support Assistant in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Marketing & Client Support Assistant role. Highlight any relevant coursework, projects, or previous roles that showcase your communication skills and marketing knowledge.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the firm. Mention specific reasons why you’re excited about this opportunity and how you can contribute to their marketing efforts.
Show Off Your Communication Skills: Since this role involves client engagement, make sure your written application showcases your strong communication skills. Keep your language clear and professional, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Crystal Clear Recruitment Ltd
✨Know Your Marketing Basics
Brush up on your marketing fundamentals before the interview. Understand key concepts like email campaigns, social media strategies, and client engagement techniques. This will help you speak confidently about how you can contribute to the firm's marketing efforts.
✨Practice Your Communication Skills
Since this role involves a lot of client interaction, practice your verbal and written communication skills. Try role-playing common client scenarios with a friend or family member to get comfortable with speaking on the phone and crafting professional emails.
✨Show Your Organisational Skills
Be prepared to discuss how you manage multiple tasks and stay organised. Bring examples of how you've successfully juggled various responsibilities in the past, whether in your studies or previous jobs. This will demonstrate your ability to handle the diverse tasks in this role.
✨Express Your Eagerness to Learn
Let them know you're keen to develop your skills in marketing and client support. Share specific areas you're interested in learning more about, and ask questions about the training and development opportunities they offer. This shows your commitment to growing within the firm.
