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- Tasks: Repair and restore furniture while providing top-notch customer service in clients' homes.
- Company: Established nationwide furniture restoration business with a strong reputation.
- Benefits: Competitive salary, bonuses, company van, tools, and ongoing training provided.
- Why this job: Join a stable role with opportunities for growth and skill development.
- Qualifications: Experience in upholstery or furniture repair and a full UK driving licence required.
- Other info: Field-based work with a supportive team and structured training.
The predicted salary is between 24000 - 36000 £ per year.
We are excited to be recruiting on behalf of a long established, nationwide furniture restoration business that operates in both the domestic and commercial sectors. This is a field-based role where you’ll be the face of the business in customers’ homes, delivering high-quality repairs, clear inspection/liability reporting, and top-tier customer service to new and existing customers.
Package and Benefits
- Company van provided, with all tools required to do the job
- Company uniform
- Competitive basic salary plus attendance bonus and additional bonuses (Approx £400 per month)
- Well-paid weekend day rates
- Work organised by area: one postcode area per day (no constant cross-country travel)
- Ongoing learning and development (new products and repair techniques)
- Pension
- Bupa Employee Assistance Programme
If you’re an experienced Upholsterer, Furniture Repair Technician, Furniture Technician, Service Technician, or have done in-home repairs/inspections on sofas, chairs, beds, mattresses or cabinetry, this is a strong move into a stable, well-supported role with proper training, structure, and progression.
Responsibilities
- Attend pre-booked appointments in your region to perform furniture repairs and inspections on upholstery, cabinets, beds and mattresses.
- Use a custom-built app for inspection and liability reporting.
- Communicate professionally with customers from arrival to completion.
- Maintain high standards in both repair quality and report quality, keeping the furniture in the home, the customer happy, and the client fully informed through reporting.
Training and Support
Full training is provided at the West Midlands HQ with hotel and travel covered. A dedicated training centre and experienced training managers help close any skill gaps so you’re confident before working independently. You will also have access to head-office based Technician Managers for technical support whenever you need it.
Requirements
- Strong experience in upholstery and/or furniture repair (upholstery experience preferred).
- Full UK driving licence (required).
- Professional, customer-facing mindset – calm, tidy, reliable, and confident communicating in a home environment.
- High standards on workmanship and written reporting.
Work Location
Field-based / on the road (postcode-area scheduling).
Furniture Technician in Newcastle upon Tyne employer: Crystal Clear Public Relations
Contact Detail:
Crystal Clear Public Relations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Furniture Technician in Newcastle upon Tyne
✨Tip Number 1
Get to know the company inside out! Research their values, services, and customer feedback. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! You want to come across as confident and professional when discussing your experience in upholstery and furniture repair. A quick role-play with a mate can help you nail it.
✨Tip Number 3
Dress the part! Since you'll be representing the company in customers' homes, make sure you look tidy and professional. It sets the right tone and shows you take pride in your work.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Furniture Technician in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience in upholstery and furniture repair. We want to see what you've done before, so share specific examples of your work that demonstrate your skills and attention to detail.
Be Professional and Personable: Since you'll be working directly with customers, it's important to convey your professional yet friendly approach in your application. Use a tone that reflects how you would communicate with clients in their homes.
Tailor Your Application: Don’t just send the same CV everywhere! Tailor your application to this role by mentioning relevant experiences and skills that match the job description. We love seeing candidates who take the time to connect their background to what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates about your application status directly from us!
How to prepare for a job interview at Crystal Clear Public Relations
✨Know Your Stuff
Make sure you brush up on your upholstery and furniture repair knowledge. Be ready to discuss specific techniques you've used in the past, as well as any challenges you've faced and how you overcame them. This shows you're not just experienced but also passionate about your craft.
✨Show Off Your Customer Service Skills
Since this role involves being the face of the business, it's crucial to demonstrate your customer service skills. Prepare examples of how you've handled difficult situations with clients or gone above and beyond to ensure their satisfaction. This will highlight your professional mindset and reliability.
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Focus on common questions related to furniture restoration and customer interactions. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company and the role. Inquire about the training process, ongoing development opportunities, or the types of projects you might work on. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
