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- Tasks: Repair and restore furniture while providing top-notch customer service in clients' homes.
- Company: Established nationwide furniture restoration business with a strong reputation.
- Benefits: Competitive salary, bonuses, company van, tools, and ongoing training provided.
- Why this job: Join a stable role with opportunities for growth and skill development.
- Qualifications: Experience in upholstery or furniture repair and a full UK driving licence required.
- Other info: Field-based role with a supportive team and structured training.
The predicted salary is between 24000 - 36000 £ per year.
We are excited to be recruiting on behalf of a long established, nationwide furniture restoration business that operates in both the domestic and commercial sectors. This is a field-based role where you’ll be the face of the business in customers’ homes, delivering high-quality repairs, clear inspection/liability reporting, and top-tier customer service to new and existing customers.
Package and Benefits
- Company van provided, with all tools required to do the job
- Company uniform
- Competitive basic salary plus attendance bonus and additional bonuses (Approx £400 per month)
- Well-paid weekend day rates
- Work organised by area: one postcode area per day (no constant cross-country travel)
- Ongoing learning and development (new products and repair techniques)
- Pension
- Bupa Employee Assistance Programme
If you’re an experienced Upholsterer, Furniture Repair Technician, Furniture Technician, Service Technician, or have done in-home repairs/inspections on sofas, chairs, beds, mattresses or cabinetry, this is a strong move into a stable, well-supported role with proper training, structure, and progression.
Responsibilities
- Attend pre-booked appointments in your region to perform furniture repairs and inspections on upholstery, cabinets, beds and mattresses.
- Use a custom-built app for inspection and liability reporting.
- Communicate professionally with customers from arrival to completion.
- Maintain high standards in both repair quality and report quality, keeping the furniture in the home, the customer happy, and the client fully informed through reporting.
Training and Support
Full training is provided at the West Midlands HQ with hotel and travel covered. A dedicated training centre and experienced training managers help close any skill gaps so you’re confident before working independently. You will also have access to head-office based Technician Managers for technical support whenever you need it.
Requirements
- Strong experience in upholstery and/or furniture repair (upholstery experience preferred).
- Full UK driving licence (required).
- Professional, customer-facing mindset – calm, tidy, reliable, and confident communicating in a home environment.
- High standards on workmanship and written reporting.
Work Location
Field-based / on the road (postcode-area scheduling).
Furniture Technician employer: Crystal Clear Public Relations
Contact Detail:
Crystal Clear Public Relations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Furniture Technician
✨Tip Number 1
Get to know the company! Research their values and services so you can chat confidently about how your skills fit in. This shows you're genuinely interested and not just another applicant.
✨Tip Number 2
Practice your pitch! When you get that interview, be ready to talk about your experience with upholstery and furniture repair. Highlight specific projects or challenges you've tackled to show off your expertise.
✨Tip Number 3
Dress the part! Since you'll be representing the company in customers' homes, make sure you look professional and tidy. It sets a great first impression and shows you take the role seriously.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Furniture Technician
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience in upholstery and furniture repair. We want to see what you've done before, so share specific examples of your work that demonstrate your skills and attention to detail.
Keep It Professional: Since this role involves a lot of customer interaction, it's important to convey a professional tone in your application. Use clear language and make sure your writing is tidy and well-structured, just like the repairs you’ll be making!
Tailor Your Application: Don’t just send out the same application everywhere! Tailor your CV and cover letter to match the job description. Mention how your experience aligns with the responsibilities listed, especially around customer service and high-quality repairs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Crystal Clear Public Relations
✨Know Your Stuff
Make sure you brush up on your upholstery and furniture repair knowledge. Be ready to discuss specific techniques you've used in the past, as well as any challenges you've faced and how you overcame them. This shows you're not just experienced but also passionate about your craft.
✨Show Off Your Customer Service Skills
Since this role involves being the face of the business, it's crucial to demonstrate your customer service skills. Prepare examples of how you've handled difficult situations with clients or gone above and beyond to ensure their satisfaction. This will highlight your professional mindset and reliability.
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Focus on common questions related to upholstery and furniture restoration, as well as situational questions that might come up. The more comfortable you are speaking about your experience, the more confident you'll feel during the actual interview.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the training process, the types of projects you’ll be working on, or how success is measured in the role. It shows your genuine interest in the position and helps you determine if it’s the right fit for you.
