Working at Crystal Care Solutions means being part of a passionate, values-driven organisation that puts children and young people at the heart of everything we do. Join us and help make a genuine difference every single day.
Are you an experienced leader in Health and Social Care with a passion for empowering young people? Join Crystal Care Solutions as a House Manager and take the lead in delivering safe, high-quality supported accommodation for young people aged 16–25.
- Leading a care leaving provision in line with the Supported Accommodation (England) Regulations 2023
- Managing a team of support staff, overseeing day-to-day operations, and ensuring compliance and best practice
- Delivering high-quality, person-centred support that promotes independence and wellbeing
- Developing and implementing independence plans, safeguarding practices, and progression targets
- Acting as a role model and mentor for both young people and team members
- Coordinating shift planning, performance monitoring, team development, and budget management
- Conducting audits, inspections, and regulatory compliance checks
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About The Role
What we are looking for
Essential:
1+ year of experience in a supervisory or management role
2+ years of experience in Health and Social Care, ideally with children and or young adults
Ability to lead and motivate a team while fostering a safe and inclusive environment
Excellent written and verbal communication skills
Confident in using Microsoft Office (Outlook, Word, Excel)
Deep knowledge of safeguarding , supported accommodation regulations, and care frameworks
Strong planning, delegation, and organisational abilities
Ability to work flexible shifts, including weekends and sleep-ins
Full UK Driving Licence
Willingness to complete relevant qualifications within required timescales
Desirable:
Level 3 or 5 qualification in Health & Social Care or Management - ideally in Childrens Residential Care
Financial planning experience or budget management responsibility
Required Criteria
- Deep knowledge of safeguarding, supported accommodation regulations, and care frameworks
- Ability to work flexible shifts, including weekends and sleep-ins
- Confident in using Microsoft Office (Outlook, Word, Excel)
- 1+ year of experience in a supervisory or management role
- Level 3 in Children's Residential Care or Equivalent Qualification
- Strong planning, delegation, and organisational abilities
Desired Criteria
- Level 5 in Leadership and Management of Children's Residential Care or Equivalent Qualification or willing to undertake
- Financial planning experience or budget management responsibility
Skills Needed
Managing Teams, Mentoring & Coaching, Developing People, Leadership, Communication, Providing Care, Empathy
About The Company
Established in 2007, Crystal Care Solutions has built a strong reputation as a trusted, values-led care provider, dedicated to delivering high-quality residential services for children and young people with complex needs. Since its inception, the organisation has expanded to 17 homes across three specialist service areas: Emotional and Behavioural Difficulties (EBD), Specialist Therapeutic Care, and Care Leaving, operating across the North West, West Midlands, and North Wales. With deep expertise in Safeguarding, Regulatory Compliance, and Therapeutic Care, Crystal Care Solutions is recognised as a purpose-driven organisation with a clear mission - to create safe, stable environments which unlocks the potential of every individual in its care.
Company Culture
At Crystal Care Solutions, our culture is rooted in compassion, collaboration, and commitment to excellence. We foster an inclusive and supportive environment where every team member is valued, empowered, and encouraged to grow both personally and professionally.
We believe that delivering outstanding service starts with a positive workplace culture - one that embraces integrity, respect, and open communication. Our team shares a passion for making a meaningful impact, working together to exceed expectations and create lasting relationships with our clients and community.
Company Benefits
At Crystal Care Solutions, we believe that taking care of our team is just as important as taking care of the children and young people. That’s why we offer a comprehensive benefits package designed to support your health, well-being, and professional growth.
Our benefits include competitive compensation, flexible scheduling options, paid time off, ongoing training and development opportunities, and access to wellness programs. We’re committed to creating a supportive work environment where employees feel valued, motivated, and equipped to succeed.
Vacation, Paid time off, Employee discounts, Gym membership or wellness programs, Casual dress, Referral bonus, Competitive salary, Free meals during shifts, Employee Assistance Scheme, Perks Card, Wellbeing Scheme, Blue Light Card, Culture of recognition, On the job learning, Progression opportunities, Bereavement leave, Long service awards, Service recognition increases to annual leave, Staff celebration events, Company employee App
Salary
£38,299.47 - £45,909.03 per year
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House Manager in Newcastle under Lyme employer: Crystal Care
Crystal Care Solutions is an exceptional employer dedicated to providing a supportive and nurturing environment for both staff and the young people in our care. With a strong emphasis on professional development, we offer numerous growth opportunities and a collaborative work culture that values innovation and compassion. Located in a vibrant community, our team enjoys a fulfilling career while making a meaningful impact in the lives of young individuals transitioning to independence.
