At a Glance
- Tasks: Support young people in achieving their goals and promoting emotional wellbeing.
- Company: Join a trusted care provider with a strong reputation for quality support.
- Benefits: Competitive salary, paid time off, gym membership, and employee discounts.
- Other info: Inclusive culture with excellent career growth and recognition opportunities.
- Why this job: Make a genuine difference in the lives of vulnerable young people every day.
- Qualifications: Strong relationship-building skills and resilience in challenging situations.
The predicted salary is between 27300 - 28807 £ per year.
A Support Worker at Crystal Care Solutions are based in our Care Leaving / Supported Accommodation homes working a 2 on 4 off shift system with sleep-ins, plus additional periodic shifts to cover holidays, training etc, to equal a average 40 hour contract.
At Crystal Care Solutions, we provide high-quality residential care and supported accommodation for children and young people aged 8 to 25.
With over a decade of dedicated service, we specialise in supporting young people with complex needs, trauma backgrounds, and emotional or behavioural challenges—offering them stability, growth, and hope for the future.
Established in 2007, we’re proud to share that 50% of our homes are rated ‘Outstanding’ by Ofsted, a reflection of our unwavering commitment to quality care.
In 2024, we were also honoured as the Exceptional Employer at the Stars of Social Care Awards - a testament to the supportive, inclusive, and empowering environment we’ve built for our team.
Working at Crystal Care Solutions means being part of a passionate, values-driven organisation that puts children and young people at the heart of everything we do.
Join us and help make a genuine difference every single day.
Crystal Care Solutions is looking for passionate and resilient individuals to join our team as Support Workers in our Supported Accommodation Services for young people aged 16–25.
If you are committed to making a real difference in the lives of vulnerable young people, we’d love to hear from you.
Your Role
- Building positive, supportive relationships with young people
- Acting as a key worker and helping young people reach their goals
- Promoting emotional wellbeing, education, and independence
- Supporting young people in daily routines, activities, and personal development
- Contributing to care plans, reviews, and documentation
- Upholding safeguarding responsibilities and reporting concerns
- Maintaining high standards of cleanliness and safety within the home
- Supporting young people to access community, employment, and training opportunities
- Salary subject to Experience / Qualification
About The Role
What we are looking for
Essential
- Ability to build positive relationships with young people, colleagues, and professionals
- Confidence using Microsoft Office (Outlook, Word, Excel)
- Resilience, adaptability, and calmness in challenging situations
- Excellent written and verbal communication skills
- Ability to work flexible shifts, including weekends and sleep‑ins
- Full UK Driving Licence
- A strong role model who demonstrates honesty and integrity
- Commitment to personal and professional development
- Ability to work under pressure, manage time and tasks effectively
- Ability to lone work, and a part of a wider team
- Inclusive, rights‑based approach to care
Desirable
- Previous experience working with children or vulnerable people
- Knowledge of safeguarding procedures
- Understanding of child development and trauma‑informed practice
- Level 3 qualification in Health and Social Care or willingness to work towards it
- Awareness of care regulations and legal frameworks
- Required Criteria
- Ability to build positive relationships with young people, colleagues, and professionals
- Ability to work under pressure, manage time and tasks effectively
- Ability to work flexible shifts, including weekends and sleep‑ins
- A strong role model who demonstrates honesty and integrity
- Ability to lone work and be part of a wider team
- Desired Criteria
- Level 3 in Residential Childcare, or equivalent qualification
- Knowledge of safeguarding procedures
- Understanding of child development and trauma‑informed practice
Skills Needed
- Mentoring & Coaching
- Building Relationships
- Teamwork
- Communication
- Empathy
- Paperwork and Record Keeping
- Experience working with vulnerable people
About The Company
Established in 2007, Crystal Care Solutions has built a strong reputation as a trusted, values‑led care provider, dedicated to delivering high‑quality residential services for children and young people with complex needs.
Since its inception, the organisation has expanded to 17 homes across three specialist service areas: Emotional and Behavioural Difficulties (EBD), Specialist Therapeutic Care, and Care Leaving, operating across the North West, West Midlands, and North Wales.
With deep expertise in Safeguarding, Regulatory Compliance, and Therapeutic Care, Crystal Care Solutions is recognised as a purpose‑driven organisation with a clear mission - to create safe, stable environments which unlocks the potential of every individual in its care.
Company Culture
At Crystal Care Solutions, our culture is rooted in compassion, collaboration, and commitment to excellence.
We foster an inclusive and supportive environment where every team member is valued, empowered, and encouraged to grow both personally and professionally.
We believe that delivering outstanding service starts with a positive workplace culture - one that embraces integrity, respect, and open communication.
Our team shares a passion for making a meaningful impact, working together to exceed expectations and create lasting relationships with our clients and community.
- Company Benefits
- Vacation
- Paid time off
- Employee discounts
- Gym membership or wellness programs
- Casual dress
- Referral bonus
- Competitive salary
- Free meals during shifts
- Employee Assistance Scheme
- Perks Card
- Wellbeing Scheme
- Blue Light Card
- Culture of recognition
- On the job learning
- Progression opportunities
- Bereavement leave
- Long service awards
- Service recognition increases to annual leave
- Staff celebration events
- Company employee App
- Salary
- #J-18808-Ljbffr
Support Worker - Full Time - 2:4 Shift Pattern Including Sleeps in Colwyn Bay employer: Crystal Care
Crystal Care Solutions is an exceptional employer, offering a supportive and nurturing work environment where you can make a meaningful impact in the lives of children and young people. With a strong emphasis on professional development, employees are encouraged to pursue further qualifications such as the Level 5 Leadership & Management, ensuring continuous growth and advancement within the organisation. Located in a vibrant community, we foster a collaborative culture that values teamwork and innovation, making it a rewarding place to build your career in children's residential care.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker - Full Time - 2:4 Shift Pattern Including Sleeps in Colwyn Bay
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Crystal Care.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Crystal Care!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Crystal Care, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Crystal Care or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Support Worker - Full Time - 2:4 Shift Pattern Including Sleeps in Colwyn Bay
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Crystal Care:Before hitting send, make sure to tailor your application specifically to Crystal Care! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Crystal Care
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
