Job Description
Location: Crystal Care Solutions - Spode
Working at Crystal Care Solutions means being part of a passionate, values‑driven organisation that puts children and young people at the heart of everything we do. Join us and help make a genuine difference every single day.
We are now recruiting a committed and experienced Team Leader to join our dedicated team in one of our residential children’s homes. This is an exciting opportunity to take the next step in your career while positively shaping the lives of young people with complex needs.
Your Role
- Lead shifts and support the team to deliver high‑quality care in line with individual care plans
- Provide supervision, guidance, and support to residential care staff
- Oversee and contribute to the development and review of care plans, ensuring consistent, trauma‑informed care
- Support the Registered Manager and Deputy Manager with daily operations and home standards
- Promote safeguarding and ensure all procedures are followed and concerns addressed
- Build strong relationships with professionals, families, and external agencies
- Support the training, mentoring, and development of new and existing staff
- Contribute to home maintenance, records, budgets, and reporting systems
Essential Qualifications
- At least 1 year of experience in residential childcare
- Strong understanding of child development and trauma‑informed practice
- Level 3 Diploma in Residential Childcare (or working towards completion)
- Excellent planning, organisation, and prioritisation skills
- Strong written and verbal communication
- Understanding of safeguarding procedures and relevant legal frameworks
- Ability to lead by example, act as a role model and maintain professional boundaries
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Resilient, motivated, adaptable, and calm under pressure
- Flexibility to work shifts, including weekends and sleep‑ins
- Full UK driving licence
Desirable Qualifications
- Level 5 Leadership & Management qualification
- Previous experience in a supervisory or management role
- Knowledge of residential childcare regulations and quality standards
- Strong team management and leadership capabilities
Skills Needed
Technical, Managerial / Operational, People, Nursing / Caring
Contract & Remuneration
Contract Type: full time
Salary: £38,849.56 Yearly
Closing Date: Sunday 9th August, 2026
Team Leader - Residential Children's Home in Stoke-on-Trent employer: Crystal Care Solutions Limited
Crystal Care Solutions Limited is an exceptional employer located in the vibrant community of Colwyn Bay, offering a supportive work culture that prioritises the wellbeing and development of both employees and the young people they serve. With competitive salaries, flexible shifts, and opportunities for professional growth, we empower our staff to make a meaningful impact in the lives of those they support. Join us to be part of a dedicated team that values compassion, communication, and personal development.
Contact Details:
Crystal Care Solutions Limited Recruitment Team
