At a Glance
- Tasks: Lead a team to provide high-quality care for young people in a residential setting.
- Company: Join Crystal Care Solutions, a passionate organisation dedicated to making a difference.
- Benefits: Competitive salary, career development, and the chance to impact young lives positively.
- Other info: Flexible shifts and opportunities for training and mentorship available.
- Why this job: Shape the future of young people while advancing your career in a supportive environment.
- Qualifications: Experience in residential childcare and a Level 3 Diploma in Residential Childcare required.
The predicted salary is between 40000 - 50000 £ per year.
Location: Crystal Care Solutions - Spode
Working at Crystal Care Solutions means being part of a passionate, values‑driven organisation that puts children and young people at the heart of everything we do. Join us and help make a genuine difference every single day.
We are now recruiting a committed and experienced Team Leader to join our dedicated team in one of our residential children’s homes. This is an exciting opportunity to take the next step in your career while positively shaping the lives of young people with complex needs.
Your Role
- Lead shifts and support the team to deliver high‑quality care in line with individual care plans
- Provide supervision, guidance, and support to residential care staff
- Oversee and contribute to the development and review of care plans, ensuring consistent, trauma‑informed care
- Support the Registered Manager and Deputy Manager with daily operations and home standards
- Promote safeguarding and ensure all procedures are followed and concerns addressed
- Build strong relationships with professionals, families, and external agencies
- Support the training, mentoring, and development of new and existing staff
- Contribute to home maintenance, records, budgets, and reporting systems
Essential Qualifications
- At least 1 year of experience in residential childcare
- Strong understanding of child development and trauma‑informed practice
- Level 3 Diploma in Residential Childcare (or working towards completion)
- Excellent planning, organisation, and prioritisation skills
- Strong written and verbal communication
- Understanding of safeguarding procedures and relevant legal frameworks
- Ability to lead by example, act as a role model and maintain professional boundaries
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Resilient, motivated, adaptable, and calm under pressure
- Flexibility to work shifts, including weekends and sleep‑ins
- Full UK driving licence
Desirable Qualifications
- Level 5 Leadership & Management qualification
- Previous experience in a supervisory or management role
- Knowledge of residential childcare regulations and quality standards
- Strong team management and leadership capabilities
Skills Needed
- Technical, Managerial / Operational, People, Nursing / Caring
Contract & Remuneration
- Contract Type: full time
- Salary: £38,849.56 Yearly
- Closing Date: Sunday 9th August, 2026
Team Leader - Residential Children's Home in Stoke-on-Trent employer: Crystal Care Solutions Limited
Crystal Care Solutions Limited is an exceptional employer located in the vibrant community of Colwyn Bay, offering a supportive work culture that prioritises the wellbeing and development of both employees and the young people they serve. With competitive salaries, flexible shifts, and opportunities for professional growth, we empower our staff to make a meaningful impact in the lives of those they support. Join us to be part of a dedicated team that values compassion, communication, and personal development.
Contact Details:
Crystal Care Solutions Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Residential Children's Home in Stoke-on-Trent
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We think you need these skills to ace Team Leader - Residential Children's Home in Stoke-on-Trent
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Crystal Care Solutions Limited:Before hitting send, make sure to tailor your application specifically to Crystal Care Solutions Limited! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Crystal Care Solutions Limited
✨Understanding the Role of Empathy
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✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
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Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
