At a Glance
- Tasks: Lead a passionate team to provide high-quality care for children in a supportive environment.
- Company: Join Crystal Care Solutions, a values-driven organisation dedicated to making a difference.
- Benefits: Competitive salary, professional development, and a supportive workplace culture.
- Other info: Dynamic role with opportunities for growth and a focus on teamwork and compassion.
- Why this job: Shape the lives of young people while advancing your career in a meaningful way.
- Qualifications: Experience in residential childcare and a Level 3 Diploma in Residential Childcare required.
The predicted salary is between 40000 - 50000 £ per year.
Location: Crystal Care Solutions - Oakley House
Working at Crystal Care Solutions means being part of a passionate, values-driven organisation that puts children and young people at the heart of everything we do. Join us and help make a genuine difference every single day. At Crystal Care Solutions, we believe that every child deserves a safe, stable, and supportive environment to grow and thrive. We are now recruiting a committed and experienced Team Leader to join our dedicated team in one of our residential children’s homes. This is an exciting opportunity to take the next step in your career while positively shaping the lives of young people with complex needs.
Your Role
- Lead shifts and support the team to deliver high-quality care in line with individual care plans
- Provide supervision, guidance, and support to residential care staff
- Oversee and contribute to the development and review of care plans, ensuring consistent, trauma-informed care
- Support the Registered Manager and Deputy Manager with daily operations and home standards
- Promote safeguarding and ensure all procedures are followed and concerns addressed
- Build strong relationships with professionals, families, and external agencies
- Support the training, mentoring, and development of new and existing staff
- Contribute to home maintenance, records, budgets, and reporting systems
Essential About The Role
- At least 1 year of experience in residential childcare
- Strong understanding of child development and trauma-informed practice
- Level 3 Diploma in Residential Childcare (or working towards completion)
- Excellent planning, organisation, and prioritisation skills
- Strong written and verbal communication
- Understanding of safeguarding procedures and relevant legal frameworks
- Ability to lead by example, act as a role model and maintain professional boundaries
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Resilient, motivated, adaptable, and calm under pressure
- Flexibility to work shifts, including weekends and sleep-ins
- Full UK driving licence
Desirable
- Level 5 Leadership & Management qualification
- Previous experience in a supervisory or management role
- Knowledge of residential childcare regulations and quality standards
- Strong team management and leadership capabilities
Please note: Crystal Care Solutions reserves the right to close this vacancy before the end date in the event of a high number of candidates. Shortlisting and interviewing ongoing, early applications are advised.
Skills Needed
- Technical
- Managerial / Operational
- People
- Nursing / Caring
About The Company
Established in 2007, Crystal Care Solutions has built a strong reputation as a trusted, values-led care provider, dedicated to delivering high-quality residential services for children and young people with complex needs. Since its inception, the organisation has expanded to 17 homes across three specialist service areas: Emotional and Behavioural Difficulties (EBD), Specialist Therapeutic Care, and Care Leaving, operating across the North West, West Midlands, and North Wales. With deep expertise in Safeguarding, Regulatory Compliance, and Therapeutic Care, Crystal Care Solutions is recognised as a purpose-driven organisation with a clear mission - to create safe, stable environments which unlock the potential of every individual in its care.
Company Culture
At Crystal Care Solutions, our culture is rooted in compassion, collaboration, and commitment to excellence. We foster an inclusive and supportive environment where every team member is valued, empowered, and encouraged to grow both personally and professionally. We believe that delivering outstanding service starts with a positive workplace culture - one that embraces integrity, respect, and open communication. Our team shares a passion for making a meaningful impact, working together to exceed expectations and create lasting relationships with our clients and community.
Required Criteria
- Establish and monitor high quality standards of care in line with the Quality Standards for Children’s Homes 2015 Regulation and Inspection of Social Care (Wales) Act 2016 and the home’s Statement of Purpose.
- Level 3 in Children and Young People Residential Care or Ofsted recognised equivalent qualification
- Ability to maintain and develop positive relationships with children, professionals and colleagues
- Remain inclusive to all children and young people and be committed to upholding and protecting the rights of individuals
- Flexibility around work location and start/finish times to ensure the contingencies of the service are covered.
- Ability to act as a positive role model demonstrating honesty and integrity
Desired Criteria
- To provide vision and leadership to staff, ensuring that effective systems are in place for workload allocation and management, and the application of the company’s policies and procedures, including those relating to equality, supervision and appraisal and all aspects of their performance, personal development, health and welfare
- Level 5 in Leadership and Management - undertaken in the industry of Residential Children's Home
- Support the Deputy Care Manager and the Registered Manager in ensuring that staffing levels, skills and competence meet the needs of the home and the young persons in placement
- Ensure that the plan for each child and young person reflects his/her care, education, social, emotional, cultural, therapeutic and health needs, and is consistently followed by the staffing team
Closing Date Sunday 23rd August, 2026
Contract Type fulltime
Salary £38,849.56 Yearly
Team Leader - Residential Children's Home in Bayston Hill employer: Crystal Care Solutions Limited
Crystal Care Solutions Limited is an exceptional employer located in the vibrant community of Colwyn Bay, offering a supportive work culture that prioritises the wellbeing and development of both employees and the young people they serve. With competitive salaries, flexible shifts, and opportunities for professional growth, we empower our staff to make a meaningful impact in the lives of those they support. Join us to be part of a dedicated team that values compassion, communication, and personal development.
Contact Details:
Crystal Care Solutions Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Residential Children's Home in Bayston Hill
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Crystal Care Solutions Limited.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Crystal Care Solutions Limited!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Crystal Care Solutions Limited, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Crystal Care Solutions Limited or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Team Leader - Residential Children's Home in Bayston Hill
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Crystal Care Solutions Limited:Before hitting send, make sure to tailor your application specifically to Crystal Care Solutions Limited! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Crystal Care Solutions Limited
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
