At a Glance
- Tasks: Lead a team to provide high-quality care for young people in a residential setting.
- Company: Join Crystal Care Solutions, a passionate organisation dedicated to making a difference.
- Benefits: Competitive salary, career development, and the chance to impact young lives positively.
- Other info: Flexible shifts and opportunities for training and mentoring new staff.
- Why this job: Shape the future of young people while advancing your career in a supportive environment.
- Qualifications: Experience in residential childcare and a Level 3 Diploma in Residential Childcare required.
The predicted salary is between 40500 - 49500 £ per year.
Location: Crystal Care Solutions - Spode
Working at Crystal Care Solutions means being part of a passionate, values‑driven organisation that puts children and young people at the heart of everything we do. Join us and help make a genuine difference every single day. We are now recruiting a committed and experienced Team Leader to join our dedicated team in one of our residential children’s homes. This is an exciting opportunity to take the next step in your career while positively shaping the lives of young people with complex needs.
Your Role
- Lead shifts and support the team to deliver high‑quality care in line with individual care plans
- Provide supervision, guidance, and support to residential care staff
- Oversee and contribute to the development and review of care plans, ensuring consistent, trauma‑informed care
- Support the Registered Manager and Deputy Manager with daily operations and home standards
- Promote safeguarding and ensure all procedures are followed and concerns addressed
- Build strong relationships with professionals, families, and external agencies
- Support the training, mentoring, and development of new and existing staff
- Contribute to home maintenance, records, budgets, and reporting systems
Essential Qualifications
- At least 1 year of experience in residential childcare
- Strong understanding of child development and trauma‑informed practice
- Level 3 Diploma in Residential Childcare (or working towards completion)
- Excellent planning, organisation, and prioritisation skills
- Strong written and verbal communication
- Understanding of safeguarding procedures and relevant legal frameworks
- Ability to lead by example, act as a role model and maintain professional boundaries
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Resilient, motivated, adaptable, and calm under pressure
- Flexibility to work shifts, including weekends and sleep‑ins
- Full UK driving licence
Desirable Qualifications
- Level 5 Leadership & Management qualification
- Previous experience in a supervisory or management role
- Knowledge of residential childcare regulations and quality standards
- Strong team management and leadership capabilities
Skills Needed
- Technical, Managerial / Operational, People, Nursing / Caring
Contract & Remuneration
- Contract Type: full time
- Salary: £38,849.56 Yearly
- Closing Date: Sunday 9th August, 2026
Team Leader - Residential Children's Home in Stoke-on-Trent employer: Crystal Care Solutions Limited
Crystal Care Solutions is an exceptional employer that prioritises the well-being and development of both its staff and the young people they support. With a strong commitment to a compassionate and collaborative work culture, employees are empowered to grow professionally while making a meaningful impact in the lives of children and young adults. Located in a supportive environment, the company offers opportunities for continuous learning and development, ensuring that every team member feels valued and integral to the mission of creating safe, nurturing spaces for those in their care.
Contact Details:
Crystal Care Solutions Limited Recruitment Team
