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- Tasks: Lead admin and reception functions, ensuring smooth operations in a new care home.
- Company: Crystal Care Collection, a forward-thinking organisation focused on care and compassion.
- Benefits: Competitive salary of £31k, flexible hours, and a rewarding work environment.
- Other info: Exciting opportunity to grow with a new care home opening in December 2026.
- Why this job: Make a real difference in a caring environment while developing your professional skills.
- Qualifications: Strong communication skills, team player, and experience with MS Office preferred.
The predicted salary is between 31000 - 31000 £ per year.
Crystal Care Collection has an exciting opportunity for an experienced care home Administrator/Receptionist! You will be leading the admin and reception function of the home and will be relied upon to ensure the home is running smoothly, giving daily support and updates to the home manager and wider senior management team. Your job role will be based in Landers Court, Truro, Cornwall which is well under construction and due to open in December 2026.
The role requires effective communication with exceptional interpersonal skills. The ability to develop professional relationships with prospective customers, employees, suppliers and professionals. The ability to work as part of the team is vital. Team members must be aligned with and support the company's values - trust, dignity, care, compassion and respect.
Key Responsibilities:- You will play a pivotal role in the recruitment of team members, ensuring all documentation is completed and returned correctly and in a timely manner.
- Leading on the showing of visitors around the care home in a professional manner in conjunction with the General Manager.
- Dealing with all telephone calls and enquiries and maintaining Coolcare systems.
- To undertake financial administration as required, including petty cash, resident monies (where applicable) and invoicing.
- To handle the sensitive issue of Aged Debt recovery.
- You will be responsible for the ordering of supplies and reporting of maintenance issues.
- You will provide training and support to staff in relation to enquiry handling, showing visitors around as needed.
- Care home experience is not essential but is desirable.
- Excellent numeric and literacy skills.
- Experience of working with MS Word, MS Excel, MS Outlook.
- Excellent communication and interpersonal skills.
- Present a compassionate and professional image at all times.
- Well-organised with the ability to prioritise effectively.
- Team player.
- Reliable and punctual.
- Genuine interest in working with a caring environment.
- Experience of line management is desirable.
- Business Administration or Management is desirable.
Hours of Work: Your hours of work will be between 09.00 - 17.00, Monday to Friday with an element of flexibility as and when required. This will equate to 40 hours per week in total, offering £31k per annum. This is a varied and rewarding role that will no doubt provide you with a feeling of job satisfaction. If you are seeking an exciting opportunity with a forward-thinking organisation, then this could be the job for you!
Simply apply online here or email [email protected].
Home Administrator in Truro employer: Crystal Care Group South West
Contact Detail:
Crystal Care Group South West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Administrator in Truro
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Crystal Care Collection. Understanding their values like trust, dignity, and compassion will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your communication skills! Since this role requires exceptional interpersonal skills, try role-playing common interview questions with a friend. This will help you articulate your thoughts clearly and confidently during the actual interview.
✨Tip Number 3
Showcase your organisational skills! Be ready to discuss how you've managed multiple tasks in previous roles. Use specific examples to demonstrate your ability to prioritise effectively, which is key for the Home Administrator position.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Home Administrator in Truro
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Home Administrator role. Highlight your admin experience, communication skills, and any relevant software knowledge to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you’re passionate about working in a care environment and how your values align with ours. Keep it professional but let your personality show through!
Showcase Your Interpersonal Skills: Since this role involves a lot of interaction with staff and visitors, make sure to mention any experiences where you've built strong relationships or handled enquiries effectively. We love a team player!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Crystal Care Group South West
✨Know the Company Values
Before your interview, take some time to understand Crystal Care Collection's values: trust, dignity, care, compassion, and respect. Think about how your own experiences align with these values and be ready to share specific examples that demonstrate your commitment to them.
✨Showcase Your Communication Skills
As a Home Administrator, effective communication is key. Prepare to discuss situations where you successfully communicated with team members, visitors, or suppliers. Practise articulating your thoughts clearly and confidently, as this will reflect your interpersonal skills during the interview.
✨Be Organised and Prepared
Bring along any necessary documents, such as your CV and references, neatly organised in a folder. Also, prepare a list of questions to ask about the role and the home itself. This shows that you are proactive and genuinely interested in the position.
✨Demonstrate Team Spirit
Since teamwork is vital for this role, think of examples where you've worked effectively within a team. Be ready to discuss how you support your colleagues and contribute to a positive work environment. Highlighting your ability to collaborate will make you stand out as a candidate.