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- Tasks: Lead admin and reception functions, ensuring smooth operations at the care home.
- Company: Crystal Care Collection, a forward-thinking organisation focused on care and compassion.
- Benefits: Competitive salary, flexible hours, and a rewarding work environment.
- Why this job: Make a real difference in a caring environment while developing your professional skills.
- Qualifications: Strong communication skills and a genuine interest in care; experience in admin is a plus.
- Other info: Exciting opportunity to grow with a new care home opening in June 2026.
The predicted salary is between 29000 - 31000 £ per year.
Crystal Care Collection has an exciting opportunity for an experienced care home Administrator/Receptionist! You will be leading the admin and reception function of the home and will be relied upon to ensure the home is running smoothly, giving daily support and updates to the home manager and wider senior management team. Your job role will be based in Sherwell Manor in Taunton which is well under construction and will be opening in June 2026.
The role requires effective communication with exceptional interpersonal skills. The ability to develop professional relationships with prospective customers, employees, suppliers and professionals. The ability to work as part of the team is vital. Team members must be aligned with and support the company's values - trust, dignity, care, compassion and respect.
Key Responsibilities:- You will play a pivotal role in the recruitment of team members, ensuring all documentation is completed and returned correctly and in a timely manner.
- Leading on the showing of visitors around the care home in a professional manner in conjunction with the General Manager.
- Dealing with all telephone calls and enquiries and maintaining Coolcare systems.
- To undertake financial administration as required, including petty cash, resident monies (where applicable) and invoicing.
- To handle the sensitive issue of Aged Debt recovery.
- You will be responsible for the ordering of supplies and reporting of maintenance issues.
- You will provide training and support to staff in relation to enquiry handling, showing visitors around as needed.
- Care home experience is not essential but is desirable.
- Excellent numeric and literacy skills.
- Experience of working with MS Word, MS Excel, MS Outlook.
- Excellent communication and interpersonal skills.
- Present a compassionate and professional image at all times.
- Well-organised with the ability to prioritise effectively.
- Team player.
- Reliable and punctual.
- Genuine interest in working with a caring environment.
- Experience of line management is desirable.
- Business Administration or Management is desirable.
Hours of Work: Your hours of work will be between 09.00 - 17.00, Monday to Friday with an element of flexibility as and when required. This will equate to 40 hours per week in total, offering £29k-£31k per annum. This is a varied and rewarding role that will no doubt provide you with a feeling of job satisfaction. If you are seeking an exciting opportunity with a forward-thinking organisation, then this could be the job for you!
Simply apply online here or email [email protected]
Locations
Home Administrator in Somerset, Taunton employer: Crystal Care Group South West
Contact Detail:
Crystal Care Group South West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Administrator in Somerset, Taunton
✨Tip Number 1
Network like a pro! Reach out to people in the care home sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Crystal Care Collection and understanding their values. Be ready to discuss how your skills align with their mission of trust, dignity, care, compassion, and respect. Show them you’re not just a fit for the role, but for the team!
✨Tip Number 3
Practice your communication skills! Since this role requires exceptional interpersonal skills, consider doing mock interviews with friends or family. Get comfortable discussing your experiences and how they relate to the responsibilities of a Home Administrator.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Crystal Care Collection team. So, get that application in and let’s make it happen!
We think you need these skills to ace Home Administrator in Somerset, Taunton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Home Administrator role. Highlight your admin experience, communication skills, and any relevant software knowledge to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you’re passionate about working in a care environment and how your values align with ours. Keep it professional but let your personality show through!
Showcase Your Interpersonal Skills: Since this role involves a lot of interaction, emphasise your ability to build relationships. Mention any past experiences where you’ve successfully communicated with diverse groups, whether it’s customers or team members.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Don’t miss out on this exciting opportunity!
How to prepare for a job interview at Crystal Care Group South West
✨Know the Company Values
Before your interview, take some time to understand Crystal Care Collection's core values: trust, dignity, care, compassion, and respect. Think of examples from your past experiences that demonstrate how you embody these values, as this will show your alignment with their mission.
✨Showcase Your Communication Skills
As a Home Administrator, effective communication is key. Prepare to discuss how you've successfully handled enquiries or difficult situations in the past. Practise clear and concise responses to common interview questions, ensuring you convey your interpersonal skills confidently.
✨Be Ready for Team Dynamics
Since teamwork is vital for this role, come prepared with examples of how you've worked collaboratively in previous positions. Highlight any experience you have in supporting colleagues or leading a team, as this will demonstrate your ability to fit into their work environment.
✨Prepare for Financial Administration Questions
Given the financial aspects of the role, brush up on your knowledge of basic financial administration. Be ready to discuss your experience with invoicing, petty cash, or any relevant software like MS Excel. This will show that you're not only organised but also capable of handling the responsibilities of the position.
