Registered Care Home Manager (Permanent) in Exeter

Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work. Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, caring individuals who want to join our team. Your role will be based at our home, Woodland View Lodge, in Topsham, Exeter, which opened in the Autumn of 2025. We believe that caring, compassionate people can find a rewarding career in helping others and that it is our duty to help and encourage them to do so.

The Role: We are currently recruiting a Care Home Manager, to take overall responsibility and manage all aspects in the day-to-day running of the home. You will promote a caring environment which provides Residents with a high standard of specialised personal care, meeting individual needs and ensuring everyone is treated with respect and dignity, and rights to privacy, independence and choice are met. You will supervise, monitor and evaluate the care delivered to Residents, checking that legal requirements are met along with the highest standard as expected within the Care Home.

• To recognise and assess individuals' needs, involving relevant professional agencies and relatives where needed, in order to formulate personalised care plans for each individual.
• To provide the highest level of personal care and attention to Residents, following individual care plans carefully and ensuring all contact is polite, friendly, warm and supportive.
• Responsible for understanding and complying with statutory and legal requirements relevant throughout the home.
• Follow residents' individual care plans, to administer medication to Residents as prescribed, accurately maintaining appropriate records for both.
• Responsible for the recruitment of suitable team members, effective inductions and CIS standards take place, training needs for the team are identified and met.
• To carry out regular supervisions, assessments, lead team meetings, ensuring the Care Home is a friendly and supportive environment.
• Arranging rotas, ensuring adequate team members are employed, managing team absence.
• Responsible for controlling and monitoring the budget and expenditure of the Home, preparing monthly cash flow reports for the Directors and accurately recording all financial information.
• To support residents with their personal financial arrangements, maintaining confidentiality of all information.
• Responsible for the marketing, promotion and sales of the Home.

Essential Skills:

• Ability to control and manage budgets and accounts
• Knowledge of the principles of sales and marketing
• Skilled in the recruitment, selection and retention of staff
• Committed to a structured approach to training and development of staff
• Understanding of the Health & Social Care Act and Health & Safety legislation
• Leadership qualities, enthusiasm along with influencing and motivational skills
• Excellent interpersonal skills
• Professional, confident and warm personality
• Have a caring disposition, reliable and punctual

Desirable Skills:

• Understanding of Exeter City Council
• Experience with regulatory bodies
• Knowledge of Person Centred Software (PCS)

We are looking for individuals who have a passion for care (first and foremost) and those who are keen to be the best in the sector. You will work as part of a dynamic care team, ensuring the home adheres to the necessary requirements and procedures at all times. Your hours of work will be 09.00 - 17.00, Monday to Friday with an element of flexibility as and when required. This will equate to 40 hours per week in total.