At a Glance
- Tasks: Lead a caring team and manage daily operations in a luxury care home.
- Company: Crystal Care Collection, dedicated to exceptional care and team development.
- Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
- Other info: Flexible working hours with a focus on job satisfaction and team support.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in care management and strong interpersonal skills required.
The predicted salary is between 65000 - 75000 £ per year.
Who are we? Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work. Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, caring individuals who want to join our team. Your role will be based at our home, Woodland View Lodge, in Topsham, Exeter, which opened in the Autumn of 2025. We will ensure that every team member is offered the opportunity to develop their skills and to progress if desired. We believe that caring, compassionate people can find a rewarding career in helping others and that it is our duty to help and encourage them to do so.
The Role: We are currently recruiting a Care Home Manager, to take overall responsibility and manage all aspects in the day-to-day running of the home. You will promote a caring environment which provides Residents with a high standard of specialised personal care, meeting individual needs and ensuring everyone is treated with respect and dignity, and rights to privacy, independence and choice are met. You will supervise, monitor and evaluate the care delivered to Residents, checking that legal requirements are met along with the highest standard as expected within the Care Home.
- To manage the day-to-day running of all aspects of the home including; the standards and quality of care, recruitment and training issues, communication with the team, the premises of the Care Home and financial matters.
- To recognise and assess individuals' needs, involving relevant professional agencies and relatives where needed, in order to formulate personalised care plans for each individual.
- To provide the highest level of personal care and attention to Residents, following individual care plans carefully and ensuring all contact is polite, friendly, warm and supportive.
- Responsible for understanding and complying with statutory and legal requirements relevant throughout the home.
- Follow residents' individual care plans, to administer medication to Residents as prescribed, accurately maintaining appropriate records for both. Responsible for ordering, checking in and stock control of Residents' prescribed medication and maintaining systems to ensure effective stock management of all products.
- To be an active and encouraging Manager, establish and maintain effective means of communication and good relationships with all stakeholders both internal and external.
- Responsible for the recruitment of suitable team members, effective inductions and CIS standards take place, training needs for the team are identified and met. To carry out regular supervisions, assessments, lead team meetings, ensuring the Care Home is a friendly and supportive environment.
- Responsible for organisation of the team including; arranging rotas, ensuring adequate team members are employed, managing team absence.
- Responsible for controlling and monitoring the budget and expenditure of the Home, preparing monthly cash flow reports for the Directors and accurately recording all financial information.
- To support residents with their personal financial arrangements, maintaining confidentiality of all information.
- Responsible for the marketing, promotion and sales of the Home.
- To deal with all prospective Residents including; providing relevant information and guided tours, assessing new Residents and negotiating appropriate fees. To welcome new Residents, complete appropriate records and paperwork and ensure adequate arrangements are made for every Resident.
Essential Skills:
- Ability to control and manage budgets and accounts
- Knowledge of the principles of sales and marketing
- Skilled in the recruitment, selection and retention of staff
- Committed to a structured approach to training and development of staff
- Understanding of the Health & Social Care Act and Health & Safety legislation
- Leadership qualities, enthusiasm along with influencing and motivational skills
- Excellent interpersonal skills
- Professional, confident and warm personality
- Have a caring disposition, reliable and punctual
Desirable Skills:
- Understanding of Exeter City Council
- Experience with regulatory bodies
- Knowledge of Person Centred Software (PCS)
We are looking for individuals who have a passion for care (first and foremost) and those who are keen to be the best in the sector. You will work as part of a dynamic care team, ensuring the home adheres to the necessary requirements and procedures at all times.
Hours of work: Your hours of work will be 09.00 - 17.00, Monday to Friday with an element of flexibility as and when required. This will equate to 40 hours per week in total. This is a varied and rewarding role that will no doubt provide you with a feeling of job satisfaction. If you are seeking an exciting opportunity with a forward-thinking organisation, then this could be the job for you!
£65,000-£75,000 per annum.
Registered Care Home Manager in Exeter employer: Crystal Care Group South West
At Crystal Care Collection, we pride ourselves on creating not just luxurious living spaces for our residents at Woodland View Lodge in Topsham, Exeter, but also a nurturing and supportive environment for our team members. We are dedicated to fostering employee growth through continuous training and development opportunities, ensuring that every individual feels valued and empowered in their role. Join us in making a meaningful impact in the lives of others while enjoying a rewarding career in a forward-thinking organisation.
Contact Details:
Crystal Care Group South West Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Registered Care Home Manager in Exeter
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Crystal Care Collection is all about providing exceptional care, so think about how your experience aligns with their mission and be ready to share specific examples.
✨Tip Number 3
Showcase your passion for care during interviews. Talk about why you love working in this field and how you’ve made a difference in previous roles. Authenticity goes a long way in making a lasting impression!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Woodland View Lodge.
We think you need these skills to ace Registered Care Home Manager in Exeter
Some tips for your application 🫡
Show Your Passion for Care:When writing your application, let your passion for care shine through! Share personal experiences or motivations that led you to this field. We want to see that you genuinely care about making a difference in residents' lives.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. Highlight your leadership qualities and any relevant experience in managing care homes. This helps us see how you fit into our team!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and enthusiasm for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team at Crystal Care Collection!
How to prepare for a job interview at Crystal Care Group South West
✨Know Your Care Principles
Make sure you brush up on the principles of care and the Health & Social Care Act. Being able to discuss how you would implement these in a real-world setting will show that you're not just familiar with the theory, but that you can apply it practically.
✨Showcase Your Leadership Skills
As a Care Home Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed staff in the past. Think about specific situations where your leadership made a difference in the care environment.
✨Understand the Financials
Get comfortable discussing budgets and financial management. Be ready to explain how you would control and monitor the budget for the home, as well as any experience you have with financial reporting or cash flow management.
✨Demonstrate Your Caring Nature
This role is all about compassion and care. Be prepared to share personal stories or experiences that highlight your caring disposition. Show them that you genuinely want to make a difference in residents' lives.
