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- Tasks: Lead admin and reception functions, ensuring smooth operations at the care home.
- Company: Crystal Care Collection, a compassionate and caring environment.
- Benefits: Competitive salary of £31k, flexible hours, and job satisfaction.
- Other info: Exciting opportunity in a new care home opening in December 2026.
- Why this job: Make a real difference in a supportive team while developing your career.
- Qualifications: Strong communication skills and experience with MS Office; care home experience is a plus.
The predicted salary is between 31000 - 31000 £ per year.
Crystal Care Collection has an exciting opportunity for an experienced care home Administrator/Receptionist! You will be leading the admin and reception function of the home and will be relied upon to ensure the home is running smoothly, giving daily support and updates to the home manager and wider senior management team.
Your job role will be based in Heathbrea House, Camborne, Cornwall which is well under construction and due to open in December 2026. The role requires effective communication with exceptional interpersonal skills. The ability to develop professional relationships with prospective customers, employees, suppliers and professionals. The ability to work as part of the team is vital. Team members must be aligned with and support the company's values - trust, dignity, care, compassion and respect.
Key Responsibilities:- You will play a pivotal role in the recruitment of team members, ensuring all documentation is completed and returned correctly and in a timely manner.
- Leading on the showing of visitors around the care home in a professional manner in conjunction with the General Manager.
- Dealing with all telephone calls and enquiries and maintaining Coolcare systems.
- To undertake financial administration as required, including petty cash, resident monies (where applicable) and invoicing.
- To handle the sensitive issue of Aged Debt recovery.
- You will be responsible for the ordering of supplies and reporting of maintenance issues.
- You will provide training and support to staff in relation to enquiry handling, showing visitors around as needed.
- Care home experience is not essential but is desirable.
- Excellent numeric and literacy skills.
- Experience of working with MS Word, MS Excel, MS Outlook.
- Excellent communication and interpersonal skills.
- Present a compassionate and professional image at all times.
- Well-organised with the ability to prioritise effectively.
- Team player.
- Reliable and punctual.
- Genuine interest in working with a caring environment.
- Experience of line management is desirable.
- Business Administration or Management is desirable.
Hours of Work: Your hours of work will be between 09.00-17.00, Monday to Friday with an element of flexibility as and when required. This will equate to 40 hours per week in total, offering £31k per annum. This is a varied and rewarding role that will no doubt provide you with a feeling of job satisfaction.
Home Administrator in Cornwall employer: Crystal Care Group South West
Contact Detail:
Crystal Care Group South West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Administrator in Cornwall
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Home Administrator role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Crystal Care Collection and understand their values of trust, dignity, care, compassion, and respect. Be ready to share how your experience aligns with these values during your chat with the hiring team.
✨Tip Number 3
Show off your skills! Bring along examples of your previous admin work, especially anything related to financial administration or customer service. This will help you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at Heathbrea House!
We think you need these skills to ace Home Administrator in Cornwall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Home Administrator role. Highlight your admin experience, communication skills, and any relevant software knowledge to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you’re passionate about working in a care environment and how your values align with ours. Keep it professional but let your personality show through!
Showcase Your Interpersonal Skills: Since this role involves a lot of interaction, emphasise your ability to build relationships. Mention any past experiences where you’ve successfully communicated with customers or team members.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Crystal Care Group South West
✨Know the Company Values
Before your interview, take some time to understand the core values of Crystal Care Collection. They emphasise trust, dignity, care, compassion, and respect. Show how your personal values align with theirs during the interview to demonstrate that you’re a great fit for their team.
✨Showcase Your Communication Skills
As a Home Administrator, effective communication is key. Prepare examples from your past experiences where you successfully communicated with different stakeholders, whether it was staff, suppliers, or customers. This will highlight your interpersonal skills and ability to build professional relationships.
✨Be Ready for Practical Scenarios
Expect questions that may involve real-life scenarios you could face in the role. Think about how you would handle sensitive issues like Aged Debt recovery or managing enquiries. Practising these scenarios can help you feel more confident and prepared.
✨Demonstrate Organisational Skills
The role requires excellent organisational abilities. Be prepared to discuss how you prioritise tasks and manage your time effectively. You might want to share specific tools or methods you use to stay organised, especially when juggling multiple responsibilities.