At a Glance
- Tasks: Lead admin and reception functions, ensuring smooth operations at our new care home.
- Company: Crystal Care Collection, a forward-thinking organisation with strong values.
- Benefits: Competitive salary of £31k, flexible hours, and a rewarding work environment.
- Other info: Exciting opportunity in a brand-new care home opening in December 2026.
- Why this job: Join us to make a real difference in a caring environment while developing your skills.
- Qualifications: Strong communication skills, team player, and experience with MS Office preferred.
The predicted salary is between 31000 - 31000 € per year.
Crystal Care Collection has an exciting opportunity for an experienced care home Administrator/Receptionist! You will be leading the admin and reception function of the home and will be relied upon to ensure the home is running smoothly, giving daily support and updates to the home manager and wider senior management team. Your job role will be based in Landers Court, Truro, Cornwall which is well under construction and due to open in December 2026.
The role requires effective communication with exceptional interpersonal skills. The ability to develop professional relationships with prospective customers, employees, suppliers and professionals. The ability to work as part of the team is vital. Team members must be aligned with and support the company's values - trust, dignity, care, compassion and respect.
Key Responsibilities:
- You will play a pivotal role in the recruitment of team members, ensuring all documentation is completed and returned correctly and in a timely manner.
- Leading on the showing of visitors around the care home in a professional manner in conjunction with the General Manager.
- Dealing with all telephone calls and enquiries and maintaining Coolcare systems.
- To undertake financial administration as required, including petty cash, resident monies (where applicable) and invoicing.
- To handle the sensitive issue of Aged Debt recovery.
- You will be responsible for the ordering of supplies and reporting of maintenance issues.
- You will provide training and support to staff in relation to enquiry handling, showing visitors around as needed.
Person specification:
- Care home experience is not essential but is desirable.
- Excellent numeric and literacy skills.
- Experience of working with MS Word, MS Excel, MS Outlook.
- Excellent communication and interpersonal skills.
- Present a compassionate and professional image at all times.
- Well-organised with the ability to prioritise effectively.
- Team player.
- Reliable and punctual.
- Genuine interest in working with a caring environment.
- Experience of line management is desirable.
- Business Administration or Management is desirable.
Hours of Work:
Your hours of work will be between 09.00 - 17.00, Monday to Friday with an element of flexibility as and when required. This will equate to 40 hours per week in total, offering £31k per annum. This is a varied and rewarding role that will no doubt provide you with a feeling of job satisfaction. If you are seeking an exciting opportunity with a forward-thinking organisation, then this could be the job for you!
Locations
Part Time Online Administrator in Cornwall, Truro employer: Crystal Care Group South West
Crystal Care Collection is an exceptional employer that prioritises a supportive and compassionate work culture, making it an ideal place for those passionate about care. Located in the vibrant community of Truro, Cornwall, our new care home at Landers Court offers employees the chance to be part of a pioneering team dedicated to trust, dignity, and respect. With opportunities for professional growth and a commitment to employee well-being, we ensure that every team member feels valued and empowered in their role.
Contact Detail:
Crystal Care Group South West Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Online Administrator in Cornwall, Truro
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Crystal Care Collection. Understanding their values like trust, dignity, and compassion will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your communication skills! Since this role requires exceptional interpersonal skills, try role-playing common interview questions with a friend. This will help you articulate your thoughts clearly and confidently.
✨Tip Number 3
Showcase your organisational skills! Be ready to discuss how you've managed multiple tasks in previous roles. Use specific examples to demonstrate your ability to prioritise effectively, especially in a busy environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to leave a positive impression and keep you on their radar.
We think you need these skills to ace Part Time Online Administrator in Cornwall, Truro
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your admin experience, communication skills, and any relevant software knowledge to show us you're the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about working in a care environment and how your values align with ours. Keep it professional but let your personality come through!
Showcase Your Interpersonal Skills:Since this role involves a lot of interaction with staff and visitors, make sure to mention any experiences where you've successfully built relationships or handled enquiries. We want to see your people skills in action!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Crystal Care Group South West
✨Know the Company Values
Before your interview, take some time to understand the core values of Crystal Care Collection. They emphasise trust, dignity, care, compassion, and respect. Be ready to discuss how you embody these values in your previous roles, as this will show that you're aligned with their mission.
✨Showcase Your Communication Skills
As an Online Administrator, effective communication is key. Prepare examples from your past experiences where you successfully handled enquiries or built relationships with customers and team members. Practising clear and concise responses will help you shine during the interview.
✨Demonstrate Organisational Skills
This role requires excellent organisational abilities. Think of specific instances where you managed multiple tasks or prioritised effectively. You might even want to bring a brief outline of how you would handle the administrative duties mentioned in the job description to demonstrate your proactive approach.
✨Prepare for Financial Administration Questions
Since the role involves financial administration, brush up on your knowledge of basic financial processes like invoicing and petty cash management. Be prepared to discuss any relevant experience you have, and if you don’t have direct experience, think about how your skills can transfer to this area.
