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- Tasks: Lead admin and reception functions, ensuring smooth operations in a new care home.
- Company: Crystal Care Collection, a forward-thinking organisation focused on care and compassion.
- Benefits: Competitive salary of £31k, flexible hours, and a rewarding work environment.
- Other info: Exciting opportunity in a brand-new facility opening in December 2026.
- Why this job: Join a caring team and make a real difference in people's lives.
- Qualifications: Strong communication skills, organisational abilities, and a passion for care.
The predicted salary is between 31000 - 31000 £ per year.
Crystal Care Collection has an exciting opportunity for an experienced care home Administrator/Receptionist! You will be leading the admin and reception function of the home and will be relied upon to ensure the home is running smoothly, giving daily support and updates to the home manager and wider senior management team. Your job role will be based in Parson Ridge, Braunton, Devon which is well under construction and due to open in December 2026.
The role requires effective communication with exceptional interpersonal skills. The ability to develop professional relationships with prospective customers, employees, suppliers and professionals. The ability to work as part of the team is vital. Team members must be aligned with and support the company's values - trust, dignity, care, compassion and respect.
Key Responsibilities:- You will play a pivotal role in the recruitment of team members, ensuring all documentation is completed and returned correctly and in a timely manner.
- Leading on the showing of visitors around the care home in a professional manner in conjunction with the General Manager.
- Dealing with all telephone calls and enquiries and maintaining Coolcare systems.
- To undertake financial administration as required, including petty cash, resident monies (where applicable) and invoicing.
- To handle the sensitive issue of Aged Debt recovery.
- You will be responsible for the ordering of supplies and reporting of maintenance issues.
- You will provide training and support to staff in relation to enquiry handling, showing visitors around as needed.
- Care home experience is not essential but is desirable.
- Excellent numeric and literacy skills.
- Experience of working with MS Word, MS Excel, MS Outlook.
- Excellent communication and interpersonal skills.
- Present a compassionate and professional image at all times.
- Well-organised with the ability to prioritise effectively.
- Team player.
- Reliable and punctual.
- Genuine interest in working with a caring environment.
- Experience of line management is desirable.
- Business Administration or Management is desirable.
Hours of Work: Your hours of work will be between 09.00 - 17.00, Monday to Friday with an element of flexibility as and when required. This will equate to 40 hours per week in total, offering £31k per annum. This is a varied and rewarding role that will no doubt provide you with a feeling of job satisfaction. If you are seeking an exciting opportunity with a forward-thinking organisation, then this could be the job for you!
Home Administrator in Barnstaple employer: Crystal Care Group South West
Contact Detail:
Crystal Care Group South West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Administrator in Barnstaple
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Crystal Care Collection. Understand their values and mission, so you can show how you align with them during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and skills.
✨Tip Number 3
Show your personality! When you're in the interview, let your genuine interest in the role shine through. Share stories that highlight your interpersonal skills and how you’ve worked well in teams before.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Home Administrator in Barnstaple
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Home Administrator role. Highlight your admin experience, communication skills, and any relevant software knowledge to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you're passionate about working in a care environment and how your values align with ours. Keep it professional but let your personality show through!
Showcase Your Interpersonal Skills: Since this role involves a lot of interaction with staff and visitors, make sure to mention any experiences where you've built strong relationships or handled enquiries effectively. We love a team player!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Crystal Care Group South West
✨Know the Company Inside Out
Before your interview, take some time to research Crystal Care Collection. Understand their values, mission, and the specifics of the Parson Ridge home. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Interpersonal Skills
As a Home Administrator, you'll need to communicate effectively with various stakeholders. Prepare examples from your past experiences where you've successfully built relationships or handled difficult conversations. This will demonstrate your ability to connect with prospective customers and team members.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding financial administration or handling sensitive issues like Aged Debt recovery. Think of specific scenarios where you’ve had to manage similar situations and be ready to discuss how you approached them.
✨Demonstrate Your Organisational Skills
The role requires excellent organisational abilities. Be prepared to talk about how you prioritise tasks and manage your time effectively. You might even want to bring a sample of your planning methods or tools to illustrate your approach.