Care Team Leader in Stoke-on-Trent

Care Team Leader in Stoke-on-Trent

Stoke-on-Trent Full-Time 35000 - 42000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and mentor care teams to provide exceptional support for residents.
  • Company: Join a caring team at Crystal Care Collection, focused on luxury living for residents.
  • Benefits: Competitive pay, paid breaks, free meals, and a supportive work environment.
  • Other info: Enjoy a rotating shift pattern with excellent career progression opportunities.
  • Why this job: Make a real difference in people's lives while developing your career in care.
  • Qualifications: NVQ Level 3 in Health & Social Care and strong communication skills.

The predicted salary is between 35000 - 42000 € per year.

Are you looking for a new opportunity within the Care Sector? Do you have an NVQ Level 3? We are actively recruiting exceptional, caring individuals who want to join our team at Collington Park Lodge, Bexhill. Crystal Care Collection are focused on making our homes not just luxury places for our residents to live, but also wonderful places for our team members to work.

As a Care Team Leader (Deputy Manager) you will lead by example and coach/mentor our care teams on a daily/nightly basis to ensure our residents are well cared for, motivated and stimulated to achieve a fulfilled and enriched life.

Key Responsibilities:
  • To act as the person in charge of the home outside of office hours or in the absence of the General Manager and/or the Care Manager, ensuring that legislation is adhered to and standards are maintained.
  • To provide the highest level of personal care and attention to residents, following individual care plans carefully and ensuring that all contact is polite, friendly, warm and supportive.
  • Responsible for understanding and complying with statutory and legal requirements that are relevant, including Health & Safety, COSHH, and all aspects of the Health & Social Care Act to ensure that all care teams and other staff maintain a safe environment throughout the home.
  • Undertake Move-In assessments for potential new residents, as delegated by the General Manager.
  • To participate in the formulation of individual care plans for each resident.
  • Responsible for the ordering and administering of medication to residents as prescribed, accurately maintaining appropriate records.
  • To respect and maintain confidentiality of resident's personal information at all times.
  • Complete quality audits as delegated by the General or Care Manager.
  • Complete supervisions and appraisals of staff as delegated by the General Manager or Care Manager.
  • As part of your role as Deputy Manager you will be required to be on call for the home in the case of an emergency on a rota basis.

You will be expected to work on a permanent rolling rota of three consecutive shifts on, followed by three consecutive shifts off with the following shift options:

  • Full Time Days: 08:00-20:00 totalling to an average of 42 hours per week.
  • Full Time Nights: 20:00-08:00 totalling to an average of 42 hours per week.

Hourly Rate of Pay: £17.50 (Days) / £16.25 (Nights)

We will offer:

  • FULL Induction Training Programme
  • PAID Breaks
  • FULLY FUNDED Blue Light Card
  • FULLY FUNDED Enhanced DBS Check
  • Refer a Friend BONUS Scheme
  • Uniform Tunic PROVIDED
  • PAY Day Breakfast
  • FREE Meal on Shift

Are you a friendly, hard-working individual, with excellent communication skills that enjoys working in a fast-paced environment? Then we'd love to hear from you!

Care Team Leader in Stoke-on-Trent employer: Crystal Care Group South East

Crystal Care Collection is an exceptional employer, dedicated to creating a supportive and enriching environment for both residents and team members at our luxury care homes. Located in Bexhill, we offer comprehensive training, career progression opportunities, and a friendly work culture that values compassion and teamwork. With benefits like paid breaks, free meals on shift, and a fully funded Blue Light Card, we ensure our Care Team Leaders feel valued and empowered in their roles.

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Contact Detail:

Crystal Care Group South East Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Care Team Leader in Stoke-on-Trent

Tip Number 1

Get to know the company culture! Before your interview, check out their website and social media. This will help you understand what they value and how you can fit in. Plus, it gives you some great talking points during your chat!

Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine in front of the hiring team.

Tip Number 3

Show your passion for care! During the interview, share specific examples of how you've made a difference in previous roles. This not only highlights your experience but also shows that you genuinely care about the well-being of others.

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role.

We think you need these skills to ace Care Team Leader in Stoke-on-Trent

NVQ Level 3 in Health and Social Care
Leadership Skills
Coaching and Mentoring
Personal Care Skills
Communication Skills
Understanding of Health & Safety Regulations
Knowledge of Infection Control Procedures

Some tips for your application 🫡

Show Your Passion for Care:When writing your application, let your passion for the care sector shine through. Share personal experiences or stories that highlight why you want to be a Care Team Leader and how you can make a difference in our residents' lives.

Tailor Your CV:Make sure your CV is tailored to the Care Team Leader role. Highlight relevant experience, especially any leadership roles or mentoring you've done. We want to see how your skills align with what we’re looking for!

Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate straightforward communication, so don’t overcomplicate things!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Crystal Care Group South East

Know Your Care Standards

Familiarise yourself with the Health & Social Care Act and other relevant legislation. Being able to discuss how you ensure compliance in your previous roles will show that you take these responsibilities seriously.

Showcase Your Leadership Skills

As a Care Team Leader, you'll need to lead by example. Prepare examples of how you've successfully coached or mentored team members in the past, highlighting your ability to motivate and support others.

Emphasise Person-Centred Care

Be ready to discuss how you approach individual care plans and ensure that residents receive tailored support. Share specific instances where you've made a positive impact on a resident's life through personalised care.

Prepare for Scenario Questions

Expect questions about handling emergencies or difficult situations. Think of scenarios from your experience where you had to make quick decisions or manage conflicts, and be prepared to explain your thought process.