At a Glance
- Tasks: Lead daily operations of a luxury care home and ensure exceptional standards of care.
- Company: Crystal Care Collection, dedicated to creating outstanding care environments.
- Benefits: Competitive salary, career progression, and supportive leadership.
- Other info: Join a forward-thinking organisation with opportunities for growth.
- Why this job: Make a real difference in residents' lives while leading a passionate team.
- Qualifications: Experience in care home management and strong leadership skills.
The predicted salary is between 70000 - 70000 € per year.
At Crystal Care Collection, we are committed to creating luxury care homes that are not only exceptional places for our residents to live, but also fantastic places for our team members to work. Rownhams Manor opened in May 2024 and provides high-quality residential care in a warm, supportive environment. We believe our residents deserve the very best care, which is why we are looking for passionate, experienced leaders who share our commitment to excellence. We also believe in investing in our people, offering opportunities for professional development and career progression across our growing network of homes.
The Role
We are seeking an experienced General Manager to lead the day-to-day operations of Rownhams Manor. You will be responsible for ensuring the highest standards of care, operational performance, team leadership, and resident experience. This is a key leadership role where you will create a positive culture within the home while ensuring compliance with regulatory requirements and delivering outstanding care for residents.
Key Responsibilities
- Oversee the day-to-day management of the care home, ensuring exceptional standards of care and service.
- Lead, support and develop a high-performing team, including recruitment, training, supervisions and performance management.
- Ensure the home meets all regulatory and statutory requirements, including Health & Social Care legislation.
- Monitor and evaluate care delivery, ensuring residents receive person-centred care aligned with individual care plans.
- Manage staffing levels, rotas and absence to ensure safe and effective service delivery.
- Maintain effective communication with residents, families, healthcare professionals and external stakeholders.
- Oversee budget management and financial performance, including monitoring expenditure and reporting.
- Support marketing and occupancy maintenance, including conducting tours for prospective residents and families.
- Ensure the home remains a warm, welcoming and supportive environment for residents and staff.
What We're Looking For
- Essential Experience managing a care home or similar healthcare service.
- Have achieved, or are currently working towards, an NVQ 5, or equivalent, qualification.
- Strong leadership and team management skills.
- Experience with budget management and financial oversight.
- Understanding of Health & Social Care legislation and regulatory standards.
- Proven ability to recruit, develop and retain staff.
- Excellent communication and interpersonal skills.
- A compassionate, professional and approachable leadership style.
Desirable
- Experience working with regulatory bodies (e.g. CQC).
- Knowledge of Person Centred Software (PCS).
- Understanding of local authority commissioning (Hampshire).
Working Hours
Monday - Friday 09:00 - 17:00, 40 hours per week. Flexibility may occasionally be required to meet operational needs.
Why Join Crystal Care Collection?
- Competitive salary starting at £70,000.
- Opportunity to lead a flourishing luxury care home.
- Supportive senior leadership team.
- Opportunities for career progression.
- Work within a forward-thinking and growing care organisation.
If you are a passionate and experienced leader looking to make a real difference in the lives of residents while leading a dedicated team, we would love to hear from you.
We Are Unable To Offer Sponsorship. Our screening and recruitment process is conducted in line with Crystal Care Collections' Safeguarding Policy.
Registered General Manager in Southampton employer: Crystal Care Group South East
At Crystal Care Collection, we pride ourselves on being an exceptional employer, offering a competitive salary and a supportive work culture that prioritises the well-being of both our residents and team members. With a strong commitment to professional development and career progression, Rownhams Manor provides a unique opportunity to lead a luxury care home in a warm and welcoming environment, ensuring that our staff can thrive while making a meaningful impact in the lives of those we care for.
Contact Detail:
Crystal Care Group South East Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Registered General Manager in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a General Manager role. You never know who might have the inside scoop on openings at places like Rownhams Manor.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At Crystal Care Collection, they value excellence and compassion, so be ready to share how your leadership style aligns with their mission.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight your achievements in managing care homes and how you've improved resident experiences. Numbers and examples speak volumes!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Crystal Care Collection family.
We think you need these skills to ace Registered General Manager in Southampton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Registered General Manager role. Highlight your experience in managing care homes and your understanding of Health & Social Care legislation. We want to see how your skills align with our commitment to excellence!
Showcase Your Leadership Skills:In your application, emphasise your leadership style and how you've successfully developed high-performing teams in the past. We’re looking for someone who can create a positive culture at Rownhams Manor, so let us know how you’ve done this before!
Be Person-Centred:Since we focus on person-centred care, share examples of how you've ensured that residents receive tailored care aligned with their individual needs. This will show us that you truly understand what it means to provide exceptional service.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Crystal Care Group South East
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of a Registered General Manager. Brush up on your knowledge of Health & Social Care legislation and regulatory standards, as these will likely come up during the interview. Being able to discuss how you’ve successfully managed care homes in the past will show that you’re the right fit for the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership style and how you've developed high-performing teams. Think about specific situations where you’ve recruited, trained, or supported staff. This is your chance to demonstrate your compassionate and approachable leadership style, which is crucial for creating a positive culture within the home.
✨Be Ready to Discuss Financials
Since budget management and financial oversight are part of the role, be prepared to talk about your experience with managing budgets. Bring examples of how you’ve monitored expenditure and improved financial performance in previous roles. This will show that you can handle the financial aspects of running a care home effectively.
✨Engage with the Interviewers
Don’t forget that interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and opportunities for professional development. This not only shows your interest in the role but also helps you gauge if Crystal Care Collection is the right fit for you.
